Reach All Employees with Omni Channel Communications
Reach every employee, at the right moment. With LumApps’ omni-channel communication and campaign tools you can deliver every message with precision, clarity, and a personal touch.
Deliver Messages that Matter
Whether you’re announcing a big change, launching a new initiative, or sharing daily updates, the platform ensures your messages reach the right audience at the perfect moment.No redundant messages or miscommunication. Just simple, streamlined delivery across all preferred channels, with these features you’ll love:
- Deliver attention-grabbing updates via Google Workspace or Microsoft Teams integrations
- Fully customizable
- Multi-brand management for further customization in large enterprises
- Connect all employees. Even the ones without company logins.
Multi-Channel Broadcasts
Speak to the Right Audience
Segment your audience with ease to deliver messages that are relevant and timely. Employees can subscribe via their favorite channel – mobile app, push to text, or dashboard notifications.
Plan Strategically, Execute Comms Perfectly
A successful campaign starts with a strong foundation. LumApps allows you to map out communications with consistency, transparency, and scalability. Plan your messaging to align with strategic goals and seamlessly adapt as priorities shift.
Push Notifications and Nudges
Reach teams, departments, or individuals with purpose-driven, tailored updates. With tailored notifications and nudges, employees will never miss an important announcement – no matter where they work.
Track, Learn, and Improve
Monitor engagement in real time and adjust campaigns for better results. Gain transparency into who’s reading, clicking, and responding so every message becomes more effective.
A Trusted Solution for Global Enterprises
LumApps is the foundation for more than 700 companies who use our intranet solution to deliver better communication, collaboration, and connection.
Case Study
Genuine Parts Company used LumApps intranet to connect more than 60,000 global employees, making it easier than ever to share leadership messages, recognize achievements, and facilitate collaboration."
"We're now able to share the messages from our executive leadership team with our teammates around the globe in a way we've never been able to do before."
— Heather Ross, VP of Strategic Communications, Genuine Parts Company
Key Wins:
- Connected 17,000+ locations across 17 countries.
- Streamlined executive communications for all employees.
- Enhanced collaboration with seamless integration of tools like Microsoft, Workday, and SAP Concur.
FAQs
Find answers to common questions about LumApps intranet solutions and features.
Omni-channel communication is a seamless, integrated approach to engaging with customers or employees across multiple channels. It ensures consistent messaging and experience, whether through email, mobile apps, intranets, social platforms, or in-person interactions.
Multi-channel strategies utilize various channels independently, while omni-channel approaches integrate them to create a cohesive, seamless experience. For instance, a conversation that begins over email can effortlessly transition to a mobile app or another platform without losing context.
- Enhanced user experience through consistency.
- Better engagement as users receive context-aware messaging.
- Improved efficiency by reducing redundant communication efforts.
- Real-time adaptability to audience preferences and behaviors.
By using integrated tools to deliver updates, reminders, or resources across multiple platforms, employees stay informed no matter where they are. This reduces miscommunication, ensures timely responses, and keeps workflows uninterrupted.
- Ensuring seamless integration between platforms.
- Managing consistent messaging across all channels.
- Adjusting to diverse user preferences and devices.
- Training teams to use an omni-channel strategy effectively.
Platforms like LumApps, which integrate with tools like Google Workspace and Microsoft Teams, offer robust support for omni-channel communication. They centralize interactions while adapting to various channels and devices effortlessly.
Audience segmentation helps by delivering tailored content to specific groups. This reduces irrelevant messages and ensures that updates or calls-to-action align with the needs of each segment, improving overall impact and engagement.
- Start with clear objectives and a strategy aligned to goals.
- Use tools that enable seamless integration and centralized monitoring.
- Personalize messaging to resonate with your audience.
- Leverage analytics to track effectiveness and make adjustments.
- Ensure accessibility and usability across all channels.
Key performance indicators (KPIs) include engagement rates, message open and click rates, user satisfaction, and task completion metrics. Real-time analytics from integrated platforms can help assess the strategy's overall effectiveness.