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How to evaluate the Gartner Digital Workplace recommendations

Blair Williamson
5 minute read

When people refer to the Gartner x digital workplace discussions, they are typically talking about Gartner's research, reports, and advisory services on the digital workplace software vendors. Gartner analyzes trends, technologies, and best practices related to creating effective and efficient digital workplaces.

This can include insights on collaboration tools, communication platforms, employee experience, and strategies for optimizing the use of technology within an organization.

The concept of the digital workplace has become a focal point for companies seeking to enhance their internal communication, boost employee engagement, and lower employee turnover. 
As organisations strive to adapt to changing employment dynamics, the role of advanced intranet solutions, such as LumApps, is becoming increasingly critical. Recognized as one of the best solutions for intranet packaged solutions, LumApps stands out as a comprehensive platform designed to meet the nuanced needs of today's digital workplace. 
It also examines how digitalization is transforming the workplace, highlights the benefits of a digital workplace, and shows why LumApps is considered the best intranet solution on the market.

Digital Workplace is a term used to describe a software tool, or a connection of software tools, a business uses to enable new, more effective ways of working. These tools are typically designed to increase employee engagement and agility.

In a digital workplace, employees can access the necessary tools and information seamlessly, regardless of their location or the device they are using. This fosters a flexible and agile work environment, crucial for adapting to the dynamic demands of today's business landscape.

It goes beyond physical office spaces, emphasizing the use of technology to empower employees, streamline workflows, and create a more connected and efficient work environment.
 

LumApps is a Leader in Intranet Packaged Solutions

Download the analyst report to learn why LumApps is named a Leader in the 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions

The Gartner Magic Quadrant for Intranet is a research methodology that provides insights into the market's direction, maturity, and participants. It evaluates vendors based on their completeness of vision and ability to execute, categorising them as leaders, challengers, visionaries, or niche players. 

This categorization helps businesses in selecting the right intranet solutions that align with their strategies and goals. For companies, especially HR departments and employee engagement managers, understanding the Magic Quadrant is critical to making informed decisions that enhance internal communications and employee engagement.

Gartner's Magic Quadrant is widely regarded as the gold standard for technology evaluations. When it comes to digital workplace solutions, Gartner's Magic Quadrant for Intranet Packaged Solutions serves as a compass for organisations. Assessing the abilities of vendors in delivering packaged software options that support custom content management and line-of-business applications, this assessment is a beacon for IT and business leaders looking to invest in digital workplace revamps.

The criteria Gartner employs for their assessments include completeness of vision and the ability to execute, ensuring that the chosen solutions align with organisational goals and translate well in real-world operational contexts. LumApps' consistent ranking in the quadrant underpins its reputed status in the digital marketplace.

Envisioning the Future of the Digital Workplace

The future of the digital workplace is shaped by several emerging trends and characteristics, such as the adoption of artificial intelligence, hybrid work models, and an increased focus on employee experience. Organisations are moving towards environments that support collaboration, flexibility, and seamless integration of technology into daily workflows. The digital workplace transcends physical boundaries, enabling employees to access resources, attend events, and collaborate with team members from anywhere in the world.

Digitalization's Impact on the Workplace

Digitalization has revolutionised the workplace by introducing new technologies and tools that facilitate better communication, efficiency, and productivity. It addresses critical challenges faced by businesses, such as managing a dispersed workforce and ensuring consistent access to information. 
Digitalization supports the design and implementation of innovative work practices that cater to the evolving needs of the workforce and the business landscape.

Gartner emphasizes the importance of a holistic approach to digital workplace initiatives. Their research underscores the need for organizations to focus on employee experience, collaboration tools, and digital dexterity—the ability to use and apply technology effectively.

Key strategies recommended by Gartner include:

  • investing in technologies that enhance collaboration and communication
  • fostering a culture of innovation and digital fluency
  • adapting to the changing nature of work

As technology continues to evolve, Gartner guides organizations to align their digital workplace strategies with emerging trends, ensuring long-term success.

Some of the tools included in Gartner’s Magic Quadrant for digital workplace include:

1. Microsoft 365
Microsoft's suite of productivity tools, including applications like Microsoft Teams, SharePoint, and Yammer, contributes to creating a comprehensive digital workplace.

2. Cisco Webex Teams
Cisco provides collaboration tools, including video conferencing, messaging, and file sharing, to enhance communication and collaboration within the digital workplace.

3. Slack
Slack is known for its team collaboration platform that facilitates communication and information sharing, offering channels, direct messaging, and integration with various third-party applications.

4. Google Workspace
Google Workspace, formerly G Suite, provides a suite of cloud-based collaboration and productivity tools, including Gmail, Google Drive, Google Docs, and Google Meet.

5. Citrix Workspace
Citrix Workspace offers a digital workspace platform that enables secure access to applications and data from various devices, supporting remote work and enhancing productivity.

6. IBM Watson Workspace
IBM provides collaboration solutions, with Watson Workspace focusing on team communication and collaboration through chat, file sharing, and integration capabilities.

7. Zoom
Initially known for its video conferencing solutions, Zoom has expanded its offerings to include features supporting collaboration, messaging, and content sharing.

8. Box
Box is a cloud-based content management and collaboration platform that facilitates secure file sharing, workflow automation, and collaboration among teams.

9. ServiceNow Employee Experience Platform
ServiceNow's platform includes modules for IT, HR, and customer service, contributing to a unified and streamlined digital workplace experience.

10. Atlassian Suite (Jira, Confluence, Bitbucket)
Atlassian provides tools for project management, collaboration, and code management, fostering a collaborative and transparent digital workplace.

LumApps: The Premier Intranet Solution

LumApps emerges as the unparalleled leader in the realm of internet solutions, particularly for companies focused on enhancing their digital workplace. As a platform that integrates with numerous other tools and services, LumApps addresses the comprehensive needs of a modern organisation. It supports the digital transformation journey by delivering a suite of features designed for employee engagement, collaboration, and management.

Why LumApps Stands Out:

  • Comprehensive Integration: LumApps seamlessly integrates with a wide range of business applications, facilitating a unified platform for communication and collaboration.
  • Focus on Employee Experience: The platform is designed to enhance employee engagement through personalised content, social features, and mobile accessibility.
  • Support for Hybrid Work: LumApps caters to the evolving trend of hybrid workplaces, providing solutions that ensure employees remain connected and productive, regardless of their work environment.
  • Innovative Features: LumApps is committed to innovation, incorporating the latest technologies, including artificial intelligence, to create a dynamic and efficient digital workplace.

LumApps' excellence is not simply a matter of reputation. Real-world instances and experiences reinforce the platform's standing as a leading digital workplace tool. Through case studies and testimonials, it's clear that LumApps has successfully addressed the unique needs of various organisations, driving tangible results and satisfaction among end-users.

When pitted against its competitors, LumApps shines through in terms of innovation, service scalability, and its proactive approach to client-centric solutions. Its focus on continuous improvement aligns perfectly with Gartner's outlook — a sought-after trait in the dynamic digital landscape.

LumApps: A Top Solution for the Digital Workplace Revolution

LumApps stands out among Gartner's top picks, underscoring its prowess as a comprehensive, user-friendly solution. Its integration capabilities with other business applications are robust, simplifying workflows and ensuring seamless collaboration. Its AI-powered personalization engine enhances user experience, making it a preferred choice for enterprises big and small.
 

Future-Proofing Your Digital Workplace with LumApps

The importance of future-proofing in a digital workplace cannot be emphasised enough. LumApps is not only equipped to handle the challenges of today but has positioned itself to anticipate and cater to the needs of a tomorrow we're yet to fully apprehend.
The integration of LumApps requires a holistic approach, involving IT, HR, and leadership in a concerted effort to ensure a seamless and successful deployment. This collaborative approach is essential, ensuring the technology they adopt aligns with organisational goals and employee expectations.
 

The annual Gartner Digital Workplace Summit

The Digital Workplace Summit, organized by Gartner, is a flagship event that brings together thought leaders, industry experts, and professionals to explore the latest trends and innovations in the digital workplace landscape. Attendees can expect deep insights into emerging technologies, best practices, and strategies to navigate the challenges of the digital age.

The summit serves as a platform for networking and knowledge-sharing, allowing organizations to stay ahead of the curve and drive digital transformation within their own workplaces. Gartner's Digital Workplace Summit is a must-attend event for those seeking to leverage cutting-edge technologies and strategies for organizational success.
 

 

LumApps was named a Leader in the 2023 Gartner Magic Quadrant for Intranet Packaged Solutions for executing a strong product vision. Because intranets continue to evolve, LumApps brings a unique perspective to the digital workplace, emphasizing the role of a centralized and user-friendly intranet.

LumApps recommends a people-centric approach to the digital workplace, where the user experience takes center stage. Their digital workplace strategies revolve around creating a personalized and engaging environment that empowers employees and fosters a sense of community.

Strategy #1: Your tools should all work together seamlessly

LumApps is constantly working to enhance the intranet solution to make sure the powerful integrations are helpful to businesses and employees. For example, it  integrates seamlessly with Google Workspace and Microsoft 365, providing a one-stop solution for employees to access information, collaborate on projects, and stay connected with their teams.

The new Companion tool takes this a step further by giving employees the ability to complete tasks in popular apps without ever leaving their dashboard. Read more about the AI-powered Companion.

Strategy #2: Employee should be able to access your digital workplace from anywhere

Every employee should be able to easily access your company resources - no matter if they work in an office, deskless, remote, or fully on the frontlines. That’s why LumApps has a custom app that works on all mobile devices and platforms so employees can access critical company information no matter where they are working.

Strategy #3: Take the lead from what’s happening outside the office

At LumApps, we believe that the workplace tools should be just as easy to use - and delightful - as the apps, software, and technology that we use outside of work. We like to keep an eye on technology trends to see how we can shape workplace tools to be just as engaging and “sticky.”

For example, we take cues from what we call “the tiktokification of work” … we incorporate asynchronous communication, video, and AI into our intranet so it keeps up with technology trends.

 

 

LumApps is a Leader in Intranet Packaged Solutions

Download the analyst report to learn why LumApps is named a Leader in the 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions

Gartner is a renowned global research and advisory firm that provides insights and analysis on various aspects of technology, including the digital workplace.

Gartner often publishes reports like the "Magic Quadrant for Digital Workplace" and "Hype Cycle for Digital Workplace Technologies," where they evaluate and categorize various technologies and vendors in the digital workplace space.

These reports help businesses make informed decisions about selecting software solutions that align with their goals.

LumApps is proud to be named a Leader in the first-of-its-kind 2023 Gartner Magic Quadrant for Intranet Packaged Solutions. 
 

In conclusion, the digital workplace is a critical aspect of modern business, and staying informed about the latest insights and strategies is key to success. Gartner, with its extensive research and advisory services, provides valuable guidance on navigating the digital landscape. Keep in mind that the Gartner analyst reports can be used as a guide, but you should choose the tool that works best for your business.

LumApps, as a leading provider of digital workplace solutions, complements Gartner's insights with a focus on creating a connected and people-centric environment. The LumApps intranet platform offers a comprehensive solution for organizations looking to optimize their digital workplace and enhance employee engagement.

LumApps’ features, integration capabilities, and focus on employee engagement provide the perfect combination for an intranet solution.
It is perfectly designed to support companies in their pursuit of a connected workplace and engaged, and productive teams.
For HR departments, employee engagement managers, and businesses as a whole, adopting LumApps is not just a step towards improving internal communication—it's a strategic move that will shape the future of their digital workplace.

We would love to know more about your goals. How can we help?

The Forrester Wave™: Intranet Platforms, Q2 2024 Report
Analyst Report
LumApps Recognized as a Leader in The Forrester Wave™: Intranet Platforms, Q2 2024
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How to evaluate the Gartner Digital Workplace recommendations