Checklists

Is your SharePoint intranet truly meeting your team’s needs?

Your intranet should do more than store documents. It should connect all employees – from HQ to frontline workers – and allow them to get work done. But if you’re relying on SharePoint alone, you might be missing critical functionality that modern teams need.

That’s why we created the SharePoint diagnostic tool designed to help you evaluate whether your current intranet is enhancing the employee experience or creating unnecessary complexity.


This checklist will guide you through a series of simple yes/no questions to uncover gaps in functionality, scalability, and personalization. If you answer “No” to 10 or more questions, your intranet may be creating technical debt that’s holding your team back.

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What you’ll learn

With this free diagnostic checklist, you’ll:

  • Evaluate your intranet’s accessibility for employees across locations, devices, and roles.
  • Identify gaps in collaboration and engagement, like social networking and employee response features.
  • Assess your intranet’s personalization capabilities, including targeted messaging and custom homepages.
  • Determine operational efficiency, such as whether teams can make updates without IT support.
  • Spot technical debt that could be hindering employee experience and productivity.
  • Understand the true cost of “free” intranet solutions and their long-term impact.
  • Learn how to enhance SharePoint with a platform designed for employee experience.

Why this matters

Gartner, Forrester, and Clearbox agree: SharePoint wasn’t designed to be a modern intranet. It’s a great tool for document management, but when it comes to internal communications, social collaboration, and personalized employee experiences, it often falls short.

As Forrester puts it:“Before defaulting to using SharePoint, companies need to carefully consider their objectives and the costs, not just of setting up but of running the intranet well over many years… Even medium-size enterprises can get into trouble because the first steps are easy, but the scaling up is not.”

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