JAL: Successfully Conveying Corporate Messages to More than 36,000 Employees
Approximately 36,000 employees locally and globally, are engaged in various duties, including pilots and flight attendants, all with a common objective to fly the aircrafts safely and comfortably.
That is why their internal portal site that conveys key information to employees plays a very important role for them.
JAL’s digital transformation
As digital transformation progresses, such as the spread of internal mobile devices and the use of the Internet with guaranteed security, the information provided to employees through internal portals has diversified and increased.
JAL was looking for a solution that enables the communication managers to easily organize and share information. Diversity of features and functions and ensuring an easy access for all users were key prerequisites.
With the end of support for the previous system, JAL decided to rethink its portal entirely to better fit their present usage environment. After considering various solutions, they’ve selected LumApps solution, which met all the necessary requirements and conditions, such as content management system, native search, multi-device support, as well as distinctive security performance.
Since the internal platform is the first thing that employees see when they come to work, I think that good or bad design will affect the motivation of the day. That’s why we focused on achieving beautiful, sophisticated, and easy-to-read designs.
Key use cases
Key results
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