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Blog
April 5, 2024

Workvivo Intranet vs LumApps: Which One Is Better?

Blair Williamson
Global Content Marketing Manager
5 minute read

As an internal comms leader, you're probably no stranger to the potential power of employee intranet solutions. They're not just digital bulletin boards for your staff — modern intranets like LumApps and Workvivo are interactive, powerful, and can be the heart of your corporate culture. But with a plethora of features and providers available, how do you know which one to choose? 

This article dives into two leading intranets in the Gartner Magic Quadrant – LumApps and Workvivo – and provides prospective customers with an in-depth comparison to help you make the right choice for your internal communications portal.

What is LumApps?

LumApps is a leading Employee Experience Platform (EXP) and AI-powered intranet solution designed for enterprise organizations. Its primary goal is to unify the modern workforce by centralizing internal communications, collaboration tools, knowledge sharing, and business applications into a single, personalized digital hub.

Here's a breakdown of what LumApps is and what makes it distinctive:

  • Employee Experience (EX) Platform: LumApps goes beyond a traditional intranet. It focuses on the entire employee journey, from onboarding to daily tasks and career growth, aiming to make every interaction positive and productive.
  • AI-Powered Personalization: A core differentiator, LumApps leverages AI to deliver highly relevant and personalized content, news, and tools to each employee. It understands individual roles, locations, interests, and past behaviors to ensure information is always contextual and engaging. This includes features like an AI-powered digital assistant for support and insights.
  • Unified Digital Workplace: LumApps acts as a "one-stop-shop" or "digital headquarters." It integrates deeply with essential productivity suites like Microsoft 365 (SharePoint, Teams, OneDrive, Outlook) and Google Workspace (Gmail, Drive, Calendar, Chat). It also connects with over 100 other business applications (HRIS, CRM, ITSM, etc.), reducing context switching and centralizing access to all necessary tools.
  • Comprehensive Internal Communications: It provides robust features for top-down, bottom-up, and peer-to-peer communication, including personalized news feeds, dynamic communities, and multi-channel publishing options.
  • Robust Knowledge Management: Offers a powerful Knowledge Base and microlearning platform to facilitate continuous learning, easy access to information, and collective knowledge sharing.
  • Mobile-First Design: With a strong native mobile application, LumApps ensures that all employees, including frontline and deskless workers, can access the full range of intranet features and tools from any device, anytime, anywhere.
  • Scalability & Customization: Built for large enterprises, LumApps is highly scalable and offers extensive customization options for branding, design, and content types. It can support multiple distinct intranet sites for different departments, regions, or brands.
  • Security & Compliance: It adheres to high security standards (e.g., ISO 27001, SOC 2 Type II, GDPR) with features like granular access controls and strong encryption, crucial for enterprise data.
  • Industry Recognition: LumApps is frequently recognized as a Leader in analyst reports such as Gartner® Magic Quadrant™ for Intranet Packaged Solutions and The Forrester Wave™: Intranet Platforms.

LumApps is an intelligent, adaptable, and comprehensive intranet platform designed to connect, engage, and empower employees across diverse and distributed workforces, enhancing productivity and fostering a strong company culture. It aims to make employees understand company goals, act on their work, and grow with the organization.

What companies use LumApps?

LumApps is used by a significant number of large, global enterprises across various industries. They often highlight their ability to serve complex organizations with diverse workforces, including frontline and remote employees.

Key Figures:

  • LumApps currently serves over 700 companies worldwide.
  • It boasts more than 5 million users globally. Some sources, including LumApps' own marketing, even cite 6+ million employees using LumApps daily.

Notable Companies Using LumApps:

LumApps frequently features customer success stories on its website and is mentioned in industry reports, indicating a strong presence among leading global brands. Here are some examples:

  • Palo Alto Networks: A leading cybersecurity company.
  • LVMH: A global luxury goods conglomerate, connecting a vast and diverse workforce.
  • Airbus: A multinational aerospace corporation, emphasizing LumApps' ability to unify an extremely large and complex organization.
  • Sephora: A global beauty retailer, likely leveraging LumApps for its large, dispersed retail workforce.
  • MACIF: A major French insurance company.
  • Essilor: A global leader in ophthalmic optics.
  • Galeries Lafayette: A prominent French retail organization, using LumApps to connect headquarters with sales floor and warehouse teams.
  • Genuine Parts Company (GPC): A global leader in automotive and industrial replacement parts, connecting employees across 17,000+ locations.
  • Kaufman & Broad: A leading real estate developer in France.
  • Veolia: A French multinational company providing water, waste, and energy management services, indicating use in a large, distributed operational environment.
  • Publicis Sapiens: A global consulting and technology company.
  • RATP: The public transport operator for Paris, showcasing its use for frontline transportation workers.
  • Google: As a key partner and user (as highlighted by Google Cloud case studies), Google itself uses LumApps.

General Characteristics of LumApps Users:

  • Large Enterprises: LumApps is particularly strong among companies with over 1,000 employees, often exceeding 10,000 or even 50,000 users.
  • Global Presence: Many of its clients are multinational corporations with geographically dispersed teams.
  • Diverse Industries: Common industries include:
    • Technology
    • Manufacturing
    • Retail
    • Financial Services
    • Automotive
    • Healthcare
    • Transportation & Logistics
  • Focus on Digital Transformation: Companies choosing LumApps are often looking to consolidate their digital workplace, enhance employee experience, improve internal communications, and leverage AI for greater efficiency and engagement.
  • Mixed Workforce: LumApps is well-suited for organizations with a blend of desk-based, remote, and frontline workers, providing a unified experience for all.

What is Workvivo?

Workvivo is an employee experience platform (EXP) that was acquired by Zoom in April 2023. It's designed to simplify internal communication, boost employee engagement, and foster a strong company culture, especially within hybrid and remote work environments.

Essentially, Workvivo aims to be the "digital heart" of a company, unifying various aspects of the employee experience into a single platform.

Here are its distinctive points and key features, particularly in light of its acquisition by Zoom and its designation as Meta's preferred migration partner for Workplace:

  • Employee Experience (EX) Platform: Workvivo positions itself as a comprehensive EX platform, encompassing internal communications, engagement, social intranet, and measurement features. It aims to make every employee feel connected, informed, and included.
  • Mobile-First Design: Workvivo is built with a strong emphasis on mobile accessibility, ensuring that both desk-based and frontline/deskless employees can easily connect to their organization wherever they are.
  • Familiar User Experience: It often utilizes a consumer-grade, social-like interface (similar to popular social media feeds) to make adoption intuitive and reduce the need for extensive training. This is a key reason Meta named it a preferred migration partner for Workplace users.
  • Strong Communication Suite: It offers a wide array of communication channels:
    • Smart Activity Feed: Personalized feeds that balance global, local, and employee-generated content.
    • Chat: Built-in instant messaging for direct and group communication.
    • Livestreams: Broadcast live to teams, spaces, or the entire company with interactive chat.
    • News Articles & Podcasts: Traditional and modern content formats for news and updates.
    • Workvivo TV: Digital signage to display company news and alerts on screens in physical locations.
    • Push Notifications: Instant alerts for critical updates.
    • Auto-Translations: To include diverse workforces.
  • Engagement Tools:
    • Shout-Outs & Recognition: Features for peer-to-peer recognition, awards, and celebrating achievements.
    • Community Spaces: Vibrant spaces for fostering belonging and collaboration.
    • Employee Insights (Listening Suite): Recently launched, this feature allows organizations to measure engagement through mobile-first surveys, analyze sentiment, and gain actionable insights. It can integrate with Zoom AI Companion to query data and suggest actions.
  • Zoom Integration & AI Power:
    • Seamless Zoom Integration: As a Zoom company, Workvivo offers deep integration with Zoom products (Meetings, Team Chat, Phone, Whiteboard, Calendar, Mail). Users can start Zoom calls or chats directly from Workvivo profiles and even access Workvivo within the Zoom desktop client.
    • Workvivo AI: Powered by Zoom AI Companion, Workvivo AI assists users in finding company information, reducing support tickets, creating content (updates, shout-outs, surveys), and helping admins streamline repetitive tasks.
  • Digital Workplace Features:
    • Documents & Pages (Wiki): Centralized resources for knowledge sharing.
    • App Launcher: A central location to access all integrated applications.
    • 100+ Integrations & API Framework: Designed to integrate with a wide range of productivity, HR, and other enterprise tools.
  • Unrivaled Adoption Rates: Workvivo prides itself on high employee adoption rates, often exceeding 90%, due to its user-friendly and engaging design.
  • Meta's Preferred Migration Partner: This significant endorsement from Meta highlights Workvivo's suitability as a replacement for Workplace, particularly for organizations seeking a similar social-like experience.

In essence, Workvivo by Zoom aims to be an all-in-one digital hub that not only facilitates communication and collaboration but also actively works to build culture, foster belonging, and improve the overall employee experience, leveraging Zoom's strong foundation in video communications and AI.

What companies use Workvivo?

Workvivo is used by a diverse range of companies, spanning various industries and sizes, though it tends to be popular with organizations that have a significant frontline or dispersed workforce. While Workvivo doesn't publicly list all its clients, here are some notable examples and characteristics of companies that use Workvivo, based on their public case studies and reported data:

Well-Known Companies:

  • Ryanair: A major European airline, known for its extensive frontline workforce (pilots, cabin crew). They have reported very high adoption rates (over 90%) and increased employee engagement with Workvivo.
  • Sage: A global technology company providing business software.
  • AIB (Allied Irish Banks): A major financial services institution, using Workvivo to connect over 10,000 colleagues across numerous branches.
  • Evri (formerly Hermes UK): A large parcel delivery company, benefiting from Workvivo for improved communications with its extensive network of couriers and staff.
  • Associa: America's largest homeowners association management company, using Workvivo to connect a large and dispersed employee base.
  • Convera: A global financial technology company.
  • Kent: A global integrated energy services company.
  • Bus Éireann: An Irish bus and coach operator, utilizing Workvivo to connect with its largely mobile workforce.
  • Mater Private Network: A healthcare provider.
  • TELUS International: A global customer experience and digital IT solutions provider.

General Characteristics of Workvivo Users:

  • Mid-to-Large Enterprises: Enlyft data suggests Workvivo is most often used by companies with 1,000-5,000 employees and over $1 billion in revenue, though it certainly has clients outside this range.
  • Industries with Dispersed Workforces: Common industries include:
    • Information Technology and Services
    • Financial Services
    • Hospital & Health Care
    • Retail
    • Transportation/Logistics
    • Hospitality
    • Manufacturing
  • Focus on Employee Engagement & Culture: Companies that choose Workvivo are typically looking to improve internal communication, boost engagement rates, foster a stronger company culture, and connect all employees regardless of location (especially frontline and remote workers).
  • High Adoption Rates: Workvivo frequently highlights very high adoption rates among its customers (often exceeding 90%), which is a significant draw for organizations.
  • Meta Workplace Migrators: Since Zoom acquired Workvivo and Meta designated it as a preferred migration partner for Workplace by Meta users, a growing number of companies transitioning away from Workplace are likely adopting Workvivo.

In summary, Workvivo is popular among organizations that need a highly engaging, mobile-first employee experience platform to connect and empower a diverse and often geographically dispersed workforce

Elevating the Employee Experience Platforms and the Modern Intranet Game: LumApps vs. Workvivo by Zoom

In the landscape of modern digital workplaces, both LumApps and Workvivo by Zoom aim to foster connection and enhance communication. While Workvivo, now part of the Zoom ecosystem, excels in providing an engaging, mobile-first social experience, LumApps stands out as a more deeply integrated, highly customizable, and future-ready employee experience platform. LumApps is engineered to be the central hub for all employee needs, from essential communications to integrated workflows, fostering a truly productive and aligned workforce.

Modern intranet Features Comparison - LumApps vs Workvivo

Here's a feature comparison that underscores LumApps' comprehensive advantage:

Feature LumApps Workvivo by Zoom Edge
Platform-wide search Advanced AI-powered search with predictive capabilities and unified search across all content, applications, and deeply connected enterprise systems. This ensures swift and precise information retrieval, enabling employees to find exactly what they need, even within integrated third-party tools. Robust search capabilities for content within the Workvivo platform, including articles, posts, and documents. While it offers integration search for certain connected apps (e.g., Atlassian), the breadth of its "platform-wide" search across all connected systems is typically more limited than a full-fledged digital workplace platform. LumApps offers a truly unified and intelligent search experience, crucial for efficient information retrieval across a complex and interconnected digital workplace.
Third-party app launcher An extensive integration hub with a fully customizable app launcher and micro-apps, centralizing access to all critical business tools, from HR systems to productivity suites, in one intuitive interface. Integrates with various third-party software (e.g., Office 365, Zoom, Salesforce, G Suite), allowing for embedding content and some level of access. However, it often functions more as a content aggregation point rather than a comprehensive, customizable app launcher for all business tools. LumApps provides a more integrated and customizable launcher, ensuring seamless access to all your tools from a single, unified platform, making it a true digital headquarters.
Integrates with Microsoft Deep, native integrations with Microsoft 365, SharePoint Online, Microsoft Teams, and Copilot. LumApps enhances productivity by embedding its experience directly into Microsoft workflows and leveraging AI capabilities. Offers integrations with Microsoft 365, including an app for Microsoft Teams to view Workvivo content. While useful, it typically provides less deep, bi-directional integration compared to LumApps' comprehensive approach as an intranet for Microsoft 365 environments. LumApps delivers a more profound and native integration, empowering a truly connected and efficient experience across the entire Microsoft suite, leveraging investments in tools like Copilot.
Integrates with Google Seamless integration with Google Workspace, including Gmail, Google Drive, Google Calendar, and leveraging Google Cloud Search for unified content discovery across all Google assets. LumApps is a Premier Build Partner with Google, ensuring robust and future-proof connectivity. Integrates with G Suite (Google Workspace) for productivity. The depth of integration beyond content embedding and basic SSO might vary compared to LumApps' more comprehensive partnership approach with Google. LumApps ensures a more cohesive and deeply integrated experience for Google Workspace users, extending search, collaboration, and content management capabilities across the ecosystem.
Digital Assistant chatbot AI-powered Digital Assistant offering personalized, proactive self-service for IT, HR, and Operations requests. It automates mundane tasks, provides instant answers, and integrates with ticketing and HCM systems, available within LumApps, Teams, Slack, or Google Chat. Workvivo includes "Workvivo AI" for content generation and assistance, but a dedicated, enterprise-wide "Digital Assistant chatbot" for IT/HR automation and intelligent self-service across various systems is not a primary highlighted feature in the same comprehensive way as LumApps. LumApps provides a more advanced and purpose-built digital assistant, streamlining daily tasks, automating support, and integrating seamlessly with key business systems for a truly intelligent employee experience.
Customizable branding Highly customizable to perfectly reflect your unique company branding, from logos, colors, and themes to entire page layouts and user experiences across multiple sites. This ensures a consistent and engaging brand presence for every employee. Offers strong branding options, including themes, primary/secondary colors, banner images, and company logos, allowing for a personalized look. However, the extent of deep layout customization and multi-site branding might be more limited compared to LumApps. LumApps allows for deeper and more extensive branding customization, creating a truly bespoke and consistently branded employee experience across diverse organizational structures.
Analytics on content consumption Robust, actionable analytics providing deep insights into content engagement, employee sentiment, platform usage, and overall digital workplace performance. Customizable dashboards allow for data-driven decisions to optimize communication strategies and content effectiveness. Comprehensive analytics for content consumption within Workvivo, including unique viewers, total views, interactions (likes, comments), video plays, and breakdowns by team/device. It offers solid insights into platform adoption and content performance. LumApps delivers more comprehensive and customizable analytics across the entire employee experience, extending beyond simple consumption metrics to offer deeper insights into productivity and strategic impact.
Multiple deployment sites available Supports multi-site intranets, allowing different departments, brands, or regions to have tailored experiences with unique branding and content, while operating on a single, scalable infrastructure with centralized governance. Workvivo allows for the creation of "Community Spaces" and can manage multi-regional setups through language support and targeting. While flexible, it typically approaches multi-entity deployments through content segmentation rather than distinct, customizable "site" deployments with independent branding and governance structures in the same robust way as LumApps. LumApps offers superior flexibility and governance for large, complex organizations requiring genuinely separate yet connected internal instances with distinct branding and content strategies.
Mobile application Intuitive, full-featured native mobile apps for iOS and Android, ensuring complete functionality, offline access, and a consistent, personalized experience for all employees, including deskless workers, on the go. Offers robust mobile applications for iOS and Android, focusing on a familiar, social-style feed and ease of use for frontline workers. It provides strong communication and engagement features on mobile devices. LumApps delivers a rich, full-featured mobile experience that mirrors the comprehensive capabilities of the web platform, ensuring all employees have seamless access to tools and information.
Video LumApps Play provides secure, natively embedded corporate video hosting, management, and publishing. Features include AI-powered video details generation, indexed transcripts searchable within LumApps, and robust analytics, making video a powerful knowledge accelerator. Includes live video streaming and robust video sharing capabilities, allowing users to upload and consume video content within the platform. Analytics are available for video plays and completion. LumApps offers a more integrated and sophisticated solution for corporate video, focusing on secure hosting, enhanced discoverability through AI, and deep integration into the overall knowledge base for strategic use.
Security & Compliance Enterprise-grade security with robust access controls, encryption (at rest and in transit), and detailed audit trails. Adheres to strict global compliance standards (e.g., GDPR, ISO 27001, SOC 2 Type II) and is built on secure cloud infrastructures like Azure and Google Cloud. Prioritizes data security, offering enterprise-grade security features and compliance measures. Offers regional data processing for AI features. LumApps provides a comprehensive and proactive approach to security and compliance, designed for the rigorous needs of global enterprises, ensuring data protection and regulatory adherence.

Navigating the world of intranets can be complex, especially with the array of features designed to enhance internal communication and employee experience. When comparing LumApps and Workvivo by Zoom, both offer strong solutions, but LumApps consistently demonstrates a more comprehensive and strategically advantageous approach, positioning it as the superior intranet solution for enterprises.

Content Management

LumApps: LumApps excels in content management with an enterprise-grade CMS designed for vast and diverse information. It features AI-powered personalization that dynamically delivers relevant news, articles, and resources to individual employees based on their role, location, and interests. LumApps provides a user-friendly, no-code editor for content creation, supporting custom content types and templates for consistent branding and structured information. Its strength lies in advanced metadata and taxonomy capabilities for meticulous organization, ensuring discoverability. A dedicated Knowledge Base and microlearning platform facilitate continuous learning and knowledge sharing. The AI-powered enterprise search allows for precise and rapid information discovery across the entire intranet and integrated applications. LumApps also supports workflow automation for content approvals and content expiration dates to keep information current.

Workvivo by Zoom: Workvivo offers strong content management capabilities focused on ease of use and broad accessibility within its social-like feed. It provides a smart activity feed that blends global, local, and employee-generated content, along with news articles and the ability to share documents and other multimedia. Its AI Spoken Articles feature is a unique way to consume content on the go. Workvivo supports basic content creation and organization within its feeds and community spaces. It also offers content scheduling and versioning to manage updates. However, its content management may be less sophisticated in terms of granular, hierarchical content types, complex metadata structures, and the depth of its knowledge base capabilities compared to LumApps, which is built for deep enterprise content governance and complex information architecture.

Winner: LumApps. LumApps' AI-powered personalization, granular control over content types and metadata, and robust knowledge management features provide a more strategic and scalable approach to content management, making it superior for complex enterprise content governance and ensuring information is highly relevant and easily found.

Employee Advocacy / Social Advocacy

LumApps: LumApps integrates employee advocacy as a natural extension of its comprehensive platform, transforming employees into powerful brand advocates. It provides a centralized content hub where marketing and communication teams can curate company-approved content (e.g., blog posts, press releases, thought leadership articles). Employees can then effortlessly share this content directly to their personal social media networks (LinkedIn, X/Twitter, Facebook) with just one click, often with suggested text and guidelines for authenticity. LumApps supports curated advocacy campaigns and enables the amplification of employee-generated content once approved. It provides detailed analytics on the reach and engagement of employee-shared content, allowing organizations to measure the ROI of their advocacy programs and optimize strategies.

Workvivo by Zoom: Workvivo has a strong, dedicated focus on employee advocacy, stemming from its origins as Smarp. It provides effortless sharing workflows for company-approved content across various social media channels. Workvivo includes AI-powered assistance to help employees craft engaging and personalized captions for their social media posts. A key differentiator is its use of gamification elements like leaderboards, points, and trophies to incentivize employee participation and make advocacy a fun, competitive activity. It offers comprehensive analytics on external reach, clicks, and media value generated by employee shares, providing deep insights into program effectiveness. Workvivo also delivers personalized content suggestions to employees to encourage relevant sharing.

Winner: LumApps. While Workvivo offers a highly focused and gamified advocacy module, LumApps' strength lies in its seamless integration of advocacy within a holistic employee experience framework. LumApps provides the necessary enterprise-grade content management and analytics to strategically manage and measure advocacy programs, ensuring brand consistency and maximizing measurable external reach as part of an overarching communication strategy, rather than a standalone feature.

Social Intranet Features

LumApps: LumApps offers a sophisticated social intranet experience deeply embedded within its comprehensive platform, fostering true connection and collaboration. It provides vibrant, highly configurable "Communities" and "Spaces" for teams, projects, or interests, serving as dynamic hubs for discussions, document collaboration, and internal networking. These spaces support a rich array of social interactions including likes, comments, replies, mentions, and polls. Its AI-driven personalization ensures that social feeds and community updates are highly relevant to each user, reducing noise and increasing meaningful engagement. LumApps also integrates comprehensive employee recognition features (e.g., shout-outs, kudos), actively building a culture of appreciation and belonging within the social fabric of the platform.

Workvivo by Zoom: Workvivo excels at providing a familiar, social-media-like user interface, making its social intranet features highly intuitive for quick adoption and immediate engagement. It offers a smart activity feed that feels natural to users accustomed to social media, along with built-in chat capabilities for real-time direct and group messaging. Workvivo provides dedicated community spaces where employees can post updates, share content, and interact. It includes strong features for shout-outs and peer recognition, aiming to create a dynamic and engaging social environment. Its Workvivo TV feature also extends social content to digital signage in physical locations.

Winner: LumApps. While Workvivo offers a very user-friendly and engaging social feed, LumApps' approach provides more structured, configurable, and deeply integrated social communities that act as true collaboration and knowledge hubs within the broader employee experience platform. This allows for more purposeful and managed social interaction that aligns with enterprise objectives, alongside the organic engagement, offering a more robust solution for complex organizations.

User Interface & User Experience (UI & UX)

LumApps: LumApps delivers a modern, highly flexible, and intelligently designed UI/UX built for enterprise sophistication without sacrificing ease of use. It features AI-driven personalization that dynamically adapts the interface to each user, showcasing relevant content, tools, and widgets to reduce information overload and enhance productivity. LumApps offers extensive customization options, allowing organizations to precisely align the UI with their brand identity through custom themes, layouts, and page elements. Its intuitive no-code design tools empower administrators and content creators to manage the platform visually, ensuring agility and consistency. The UX is optimized for seamless navigation and integrated workflows, reducing friction across various applications.

Workvivo by Zoom: Workvivo is highly praised for its intuitive and user-friendly UI/UX, which often mirrors popular social media platforms. This familiar design significantly reduces the learning curve and drives high adoption rates, making it immediately accessible. It emphasizes a clean, modern aesthetic and focuses on a streamlined experience for communication and engagement, particularly effective on mobile devices. Workvivo also provides customization options for branding to ensure a personalized feel and includes AI-powered assistance that enhances the user experience through features like conversational search and content summarization.

Winner: LumApps. While Workvivo boasts excellent ease of use and familiarity, LumApps takes the edge with its more sophisticated and deeply customizable UI/UX. Its AI-powered personalization creates a truly adaptive and proactive experience for each employee, and its extensive design flexibility allows enterprises to build a unique digital workplace that not only looks great but also precisely matches complex functional and branding requirements for a tailored and highly efficient user journey.

Branding & Customization Options

LumApps: LumApps offers unparalleled depth in branding and customization, making it a powerful tool for reinforcing corporate identity. It provides a comprehensive theming engine for complete brand alignment, allowing granular control over colors, fonts, logos, custom iconography, and visual elements across the entire platform. LumApps enables highly flexible page layouts and the creation of custom content types with specific fields and presentation styles, ensuring consistent branding for diverse information. Crucially, LumApps supports the creation of multiple distinct intranet sites or portals, each with its own unique branding, themes, and content, which is essential for large, multi-brand, or globally diversified enterprises to maintain distinct identities under one platform.

Workvivo by Zoom: Workvivo offers solid branding options, enabling companies to apply their logos, primary and secondary colors, and banner images to personalize the platform. It supports branded mobile apps and allows for theme configurations to reflect company identity, including options for seasonal branding. Workvivo provides specific image dimension guidelines for various elements like main banners, space banners, article images, and login screens to ensure consistent visual application of the brand.

Winner: LumApps. LumApps is the clear winner due to its vastly more granular and scalable customization capabilities. The ability to define custom content types, create highly flexible page layouts, and manage multiple, independently branded intranet sites sets LumApps apart as the superior choice for enterprises with complex and diverse branding requirements, allowing for a truly bespoke and consistently branded digital ecosystem.

Intranet Integration Capabilities (with Google Workspace or Microsoft)

LumApps: LumApps is architected as a central integration hub, designed to unify the enterprise digital workplace. It offers deep, native, and bidirectional integrations with both Microsoft 365 (including seamless access to SharePoint Online, Microsoft Teams, OneDrive, and Azure AD for user provisioning and SSO) and Google Workspace (Gmail, Drive, Docs, Calendar, Chat, with a Premier Build Partner status). Beyond these, LumApps boasts over 100 pre-built connectors for a vast array of critical third-party business applications (e.g., HRIS like Workday, ITSM like ServiceNow, CRM like Salesforce, project management tools like Jira) and provides a robust SDK and APIs for custom integrations, ensuring the platform can connect to virtually any internal system and surface relevant data and workflows.

Workvivo by Zoom: Workvivo offers strong integration capabilities, particularly with its parent company's ecosystem. It provides deep integration with Zoom products (Meetings, Team Chat, Phone, Whiteboard, Calendar, Mail), allowing users to launch Zoom interactions directly from Workvivo. It also offers integrations with commonly used business tools, including aspects of Microsoft 365 (like Teams and SharePoint), Slack, and Salesforce. Workvivo supports an API framework for custom connections and allows for an App Launcher to centralize access to integrated applications.

Winner: LumApps. While Workvivo's deep integration with Zoom is a key advantage, LumApps takes the edge due to its broader and more comprehensive native integrations with both Microsoft 365 and Google Workspace, combined with a significantly more extensive library of pre-built connectors for a wider array of enterprise applications. This makes LumApps a more versatile and powerful integration hub for diverse enterprise tech stacks, ensuring a truly unified and seamless employee experience across all critical business tools.

Security Features

LumApps: LumApps is built upon a robust, multi-layered security framework designed to meet the most stringent demands of global enterprises. It employs strong encryption for all data (at rest and in transit) and offers granular access controls (RBAC) to precisely manage user permissions. LumApps provides comprehensive Single Sign-On (SSO) integration with various identity providers and boasts extensive compliance certifications, including ISO 27001, SOC 2 Type II, and GDPR, with capabilities to manage specialized situations like PCI DSS and HIPAA where applicable. It also emphasizes continuous security monitoring, regular third-party audits, penetration testing, and offers data residency options to comply with regional regulations. LumApps operates on secure cloud infrastructure (Google Cloud Platform, Microsoft Azure) with high availability SLAs.

Workvivo by Zoom: Workvivo also prioritizes security, particularly with its integration into Zoom's security infrastructure. It implements encryption for data both in transit and at rest and supports Single Sign-On (SSO) for user authentication. Workvivo holds ISO 27001 and SOC 2 Type II certifications and is GDPR compliant, demonstrating adherence to key global security standards. It offers hosting options (EU and US) for data sovereignty and conducts regular security audits and penetration testing. Workvivo also emphasizes secure employee practices and privileged access management.

Winner: LumApps. While Workvivo offers strong security measures and important certifications, LumApps takes the edge with its more extensive and deeply integrated security framework. Its granular access controls, broader range of specialized compliance capabilities (like PCI DSS/HIPAA where relevant), and transparent, continuous security operations provide a slightly more comprehensive and adaptable solution for complex, highly regulated enterprise environments.

Collaboration Tools

LumApps: LumApps provides a highly integrated and structured approach to collaboration, acting as a central hub for various collaborative activities. It offers vibrant "Communities" and "Spaces" that go beyond basic forums, enabling rich discussions, shared document management, and project-based interactions. Its strength lies in deep, native, and bidirectional integrations with both Microsoft 365 and Google Workspace, allowing for real-time co-editing of documents, seamless file sharing, and direct access to collaboration tools (e.g., embedding Teams channels). LumApps supports workflow automation and can embed or integrate with popular project management tools (e.g., Jira, Asana) to centralize task management and updates. It also includes secure video management (LumApps Play) for collaborative content.

Workvivo by Zoom: Workvivo focuses on intuitive and real-time collaboration, leveraging its social-like interface and Zoom integration. It provides chat features for instant messaging, community spaces for group discussions and content sharing, and robust livestreaming capabilities for real-time company-wide or team interactions. Workvivo emphasizes seamless integration with Zoom products (Meetings, Team Chat, Whiteboard), allowing users to initiate calls and collaborate directly. It supports document sharing and has an app launcher for other integrated collaboration tools. Its AI summaries can help teams catch up on discussions.

Winner: LumApps. While Workvivo offers excellent real-time communication and strong Zoom integration, LumApps provides a more comprehensive, structured, and deeply integrated suite of collaboration tools for the enterprise. Its native, bi-directional integrations with both major productivity suites (Microsoft 365 and Google Workspace), robust content co-creation features, and ability to centralize a wider array of business tools directly within the intranet provide a more powerful and seamless collaborative experience for complex workflows and diverse teams.

Customization and Personalization

Workvivo offers a broad level of customizability, enabling organizations to tailor the platform in ways that resonate with their unique company culture. On the other hand, LumApps prides itself on granular personalization, with AI-driven content curation that ensures every employee is up to date with information pertinent to their role and interests.

LumApps stands out in the digital workplace with its emphasis on a "pixel-perfect design," epitomizing the union of aesthetics and functionality. This approach ensures that every element within the intranet looks like your company and its branding to deliver a visually stunning and user-friendly experience.

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Collaboration and Productivity Tools

Both platforms place significant focus on facilitating collaboration. Workvivo integrates with common business applications, providing a cohesive digital workplace. LumApps combines its efforts into a "Social & Company Intranet" approach, aiming to increase productivity through shared spaces, live streams, and user-generated content.

Navigational Intuitiveness

Workvivo takes a familiar approach to interface design, ensuring a low learning curve for new users. Its intuitive layout encourages active use and exploration. Meanwhile, LumApps leverages its experience in multiple industries to offer a native feel, resulting in a user-friendly environment.

Content Discovery and Search

Workvivo’s search functionality is powered by AI, enabling predictive and contextual results. LumApps, too, leverages AI for content discovery, and its additional taxonomy management tools can significantly enhance search precision, catering to large-scale enterprise challenges.

Mobile Accessibility

In an era of remote and flexible work, mobile access isn't just a feature — it's a necessity. Workvivo shines with its native mobile applications, offering a seamless user experience for on-the-go employees. LumApps, too, provides strong mobile support with a native mobile app, ensuring that no matter the device, your team stays connected.

LumApps: LumApps is built with a "mobile-first" philosophy, delivering a robust, native mobile application that offers near-full feature parity with the desktop platform.18 This means employees can access personalized news feeds, engage in communities, create content (posts, photos, videos), and access integrated business tools (e.g., HR forms, IT tickets) directly from their smartphone or tablet.19 It ensures real-time push notifications for critical updates and provides a highly intuitive and engaging user experience optimized for mobile devices, making it ideal for frontline and remote workers.20

Workvivo by Zoom: Workvivo also places a strong emphasis on mobile accessibility, offering a dedicated native mobile app that provides a familiar and intuitive experience.21 Its mobile app allows employees to view personalized feeds, access community spaces, utilize chat, and participate in engagement features like shout-outs.22 Workvivo's AI Spoken Articles are a unique mobile-friendly feature for content consumption. It ensures critical communications reach employees via push notifications and supports branding on the mobile app.23

Winner: LumApps. While Workvivo provides a strong and user-friendly mobile experience, LumApps takes the edge by offering more comprehensive feature parity with its desktop platform on mobile. LumApps' mobile app enables a broader range of functionalities, including more robust content creation and deeper access to integrated business tools, truly extending the entire digital workplace to the mobile device for all types of workers.24

Analytics and User Insights

LumApps: LumApps provides a sophisticated and dynamic analytics suite offering deep, actionable insights into intranet performance and employee behavior.25 Its comprehensive dashboards track content consumption (views, time spent, completion rates), engagement (likes, comments, shares, clicks), and reach across different employee segments.26 LumApps identifies trending topics, popular content formats, and content gaps.27 It offers audience and user behavior analytics (login frequency, top contributors, navigation paths) and measures the effectiveness of employee journeys and campaigns.28 The platform focuses on translating data into actionable recommendations to optimize communication strategies and improve EX, with options for custom reporting.29

Workvivo by Zoom: Workvivo offers a robust analytics engine to measure employee engagement and communication effectiveness.30 Its Platform Analytics provides insights into content performance, activity, engagement, and adoption.31 Workvivo includes "Employee Insights," a mobile-first employee listening suite that uses automated pulse surveys to measure engagement and sentiment, with AI summaries of results.32 It provides detailed metrics on content, spaces, teams, and overall platform usage.33 Workvivo's analytics can identify less engaged teams and offer manager-level insights for direct reports.34

Winner: LumApps. While Workvivo has strong analytics, particularly with its dedicated "Employee Insights" for sentiment analysis, LumApps takes the edge with its more comprehensive, integrated, and granular analytics suite designed for strategic enterprise decision-making. LumApps' ability to provide deeper insights into content consumption patterns, user behavior across a wider range of integrated features, and its focus on deriving actionable recommendations across the entire employee experience platform gives it a more powerful analytical capability for large, complex organizations.35

Customer Support

LumApps: LumApps provides a robust, multi-tiered support structure tailored for enterprise clients, emphasizing proactive engagement and comprehensive problem resolution.36 It typically offers dedicated Customer Success Managers (CSMs) who work strategically with clients.37 Support includes a global help desk with regional coverage and Service Level Agreements (SLAs) with clear response times for various incident priorities. Customers can submit and track requests through a dedicated web portal. LumApps also provides extensive documentation, a knowledge base, and training programs for client administrators, along with a strong partner ecosystem for additional local support.38

Workvivo by Zoom: Workvivo offers customer support that is integrated with Zoom's support infrastructure since its acquisition.39 It provides access to a help center with articles and FAQs, and customers can submit support requests through a portal.40 Workvivo emphasizes its commitment to security and support policies, including SLAs for incident prioritization and response times.41 It also maintains a "Workvivo Support user profile" on instances to facilitate direct access for support purposes.42 Workvivo's support aims to ensure service levels are met and the account functions as intended.43

Winner: LumApps. While Workvivo benefits from Zoom's support infrastructure, LumApps takes the edge due to its more established and explicitly detailed enterprise-grade customer support structure. LumApps' emphasis on dedicated Customer Success Managers for strategic partnership, its globally distributed help desk with transparent SLAs, and its strong reputation for responsive, in-depth support provide a slightly more comprehensive and reassuring package for large, complex organizations seeking a long-term intranet partner.44

Employee Engagement Features (apps, platforms...)

LumApps: LumApps drives comprehensive employee engagement through a highly personalized and integrated experience across its platform and dedicated apps. It leverages AI-powered personalization to deliver hyper-relevant content, news, and community updates to each employee, significantly boosting content consumption and interaction. LumApps provides vibrant and customizable social communities for rich interaction, knowledge sharing, and fostering a sense of belonging. Key features include robust employee recognition programs (shout-outs, awards), structured employee journeys for onboarding and career development, and versatile feedback mechanisms (surveys, polls, ideation tools). Its seamless integration with daily productivity apps means employees engage within their workflow, reducing friction. LumApps' mobile-first design ensures consistent engagement for all workers, including deskless and remote teams, with features like push notifications and mobile content creation.

Workvivo by Zoom: Workvivo is designed for high employee engagement through its intuitive, social-media-like interface and strong focus on real-time communication. It offers a "Smart Activity Feed" that blends global, local, and user-generated content, encouraging high adoption. Workvivo excels in employee recognition with shout-outs, badges, and automated celebration posts for milestones. Its chat and livestreaming capabilities (powered by Zoom) facilitate immediate, engaging interactions. Workvivo provides community spaces for social connection and collaboration, and features like AI Spoken Articles and Podcasts diversify content consumption. It also offers Employee Journeys for automated workflows and includes Surveys & Polls for feedback, aiming for very high participation rates due to its user-friendly nature.

Winner: LumApps. While Workvivo boasts excellent adoption driven by its user-friendly design and strong recognition features, LumApps offers a more holistic and intelligently integrated approach to employee engagement. Its AI-powered deep personalization across all modules, comprehensive employee journey management, and the ability to integrate engagement directly into a wider array of business-critical workflows gives it an edge in fostering sustained, meaningful engagement that directly ties into enterprise objectives.

Employee Experience Features (apps, platforms, portals...)

LumApps: LumApps positions itself as a true Employee Experience Platform (EXP), providing a unified digital home that orchestrates every interaction an employee has with the company. It leverages AI-driven personalization to tailor the entire experience—from communications and relevant apps to HR/IT self-service and learning pathways—making it highly relevant and efficient for each individual. LumApps enables structured employee journeys to guide workers through key career milestones (onboarding, development, offboarding) with automated content and tasks. Its AI-powered Digital Assistant reduces friction by answering queries and automating routine tasks. By deeply integrating with a vast ecosystem of business applications (including Microsoft 365, Google Workspace, HRIS, ITSM), LumApps consolidates scattered tools into a seamless, intuitive workspace, vastly improving productivity and satisfaction. It fosters strong culture and community through social features and recognition, all accessible via a robust mobile-first design.

Workvivo by Zoom: Workvivo also identifies as an Employee Experience Platform, focusing on centralizing communication, engagement, and culture. It provides a central hub for company news and updates, aiming to keep employees informed and connected. Its familiar social intranet features promote easy interaction and community building. Workvivo offers employee recognition tools and feedback mechanisms (surveys, polls) to gather sentiment. A key aspect of its EX offering is the deep integration with Zoom's communication tools (chat, video calls), making synchronous collaboration a seamless part of the experience. Workvivo emphasizes its mobile-first design to connect all employees, particularly frontline workers, and includes AI for content assistance and insights to enhance the experience.

Winner: LumApps. LumApps takes the edge by providing a more holistic, deeply integrated, and AI-driven Employee Experience Platform. While Workvivo is strong in comms and social engagement, LumApps' extensive integration capabilities across the entire enterprise tech stack, its advanced AI for personalized experiences and task automation (Digital Assistant), and its sophisticated handling of end-to-end employee journeys create a more comprehensive, proactive, and unified EX that directly streamlines daily work beyond just communication.

Employee Mobile App / App and platform for employee communication

LumApps: LumApps' mobile app is a cornerstone of its platform, designed with a "mobile-first" philosophy to deliver a robust, native application with near-full feature parity to the desktop version. This means employees can access personalized news feeds, engage in full social communities (post, comment, like), consume content (articles, videos), and critically, create content (including rich media posts) directly from their device. It provides real-time push notifications for critical alerts and seamlessly integrates access to external business tools and HR/IT services. LumApps' mobile app also supports offline content access for unreliable connectivity and is fully customizable for branding, offering a consistent, intuitive experience for all users, especially essential for frontline and remote workers.

Workvivo by Zoom: Workvivo places significant emphasis on its mobile app, promoting it as a primary channel for employee communication and engagement. The app features a familiar, intuitive social-like interface for easy adoption. It allows employees to view their personalized feed, participate in community discussions, use chat, access company news, and utilize features like AI Spoken Articles for on-the-go content consumption. Workvivo's mobile app is central to its employee advocacy features, allowing easy sharing to external social networks. It ensures push notifications for timely updates and supports custom branding.

Winner: LumApps. While Workvivo provides an excellent and user-friendly mobile experience, LumApps gains the edge by offering more comprehensive feature parity and advanced functionality on mobile. LumApps' app allows for a broader range of robust content creation directly from the device and deeper integration with a wider array of business tools, truly transforming the mobile device into a versatile workstation for all employees, especially critical for frontline and deskless roles.

Features for Frontline & Remote Workers (app, chat, platforms...)

LumApps: LumApps is engineered to bridge the digital divide for frontline and remote workers, offering a truly inclusive experience. Its robust, full-featured native mobile app is central, providing personalized access to all intranet content, tools, and communications, ensuring equal access regardless of location or device. LumApps uses AI-powered personalization to deliver highly relevant and critical information directly to these workers, cutting through noise. It enables easy content creation from mobile, allowing frontline managers and staff to share real-time updates and insights. Crucially, LumApps integrates with operational tools (HRIS, ITSM, SCM) via micro-apps accessible on mobile, facilitating essential daily tasks. Its AI Digital Assistant provides 24/7 self-service support, and it supports user management for non-email users, ensuring all employees are connected.

Workvivo by Zoom: Workvivo also has a strong focus on connecting frontline and remote workers, leveraging its mobile-first design and Zoom integration. Its branded mobile app is designed for high adoption and ease of use for dispersed teams. Key features include AI Spoken Articles for hands-free content consumption, Workvivo TV for digital signage in physical locations, and auto-language translation to bridge communication gaps in diverse workforces. Workvivo offers built-in chat and Zoom-powered voice/video calls for real-time communication. It emphasizes features like shift management integrations, task management, and payroll integrations to provide an "Operations Hub" within the app, specifically for frontline needs, and it supports employees without corporate email addresses.

Winner: LumApps. While Workvivo offers compelling features like AI Spoken Articles and dedicated operational integrations, LumApps takes the edge by providing a more comprehensive, deeply integrated, and flexible solution for the full employee experience. LumApps' strength lies in its broader array of AI-powered personalization that cuts across all content and tools, its more extensive integration ecosystem beyond just Zoom, and its ability to empower content creation and full business workflows directly from the mobile app, truly unifying the entire digital workplace for every worker.

Corporate & Enterprise Intranet Features

LumApps: LumApps is purpose-built as an enterprise-grade platform, offering unparalleled scalability, governance, and deep customization required by large, complex organizations. It supports multi-site and multi-brand deployments, allowing for distinct intranets with unique branding and content for different departments, regions, or subsidiaries. LumApps provides granular permissions (RBAC) for precise control over content and features, ensuring robust governance. Its sophisticated content management system includes custom content types and advanced metadata for complex information architecture. LumApps' strength lies in deep, native integrations with both Microsoft 365 and Google Workspace, alongside a vast ecosystem of over 100 business applications, consolidating the entire enterprise tech stack. It features AI-powered enterprise search across all connected systems and offers comprehensive analytics for strategic decision-making and continuous improvement at scale.

Workvivo by Zoom: Workvivo offers a robust platform designed to support communication and engagement within large enterprises. It provides core intranet features such as a centralized news feed, community spaces, chat, and live streaming for broad reach. Workvivo focuses on high adoption rates through its intuitive UI. It offers integrations with major productivity suites (Microsoft 365, Zoom's ecosystem) and HR systems. Workvivo includes analytics dashboards for measuring engagement and communication effectiveness and supports multi-language capabilities for global workforces. It also includes features for employee advocacy and employee feedback.

Winner: LumApps. LumApps is the definitive winner for Corporate & Enterprise Intranet features. Its architecture is designed for the utmost complexity, offering superior multi-site/multi-brand capabilities, more granular governance, sophisticated content information architecture, and a broader, deeper integration ecosystem across the entire enterprise tech stack. LumApps provides the robust framework, control, and advanced intelligence that large, complex, and global organizations require to manage their digital workplace strategically and effectively at scale.

Cloud-Based Intranet

Cloud-based intranet capabilities are fundamental to modern digital workplaces, offering scalability, accessibility, and continuous innovation. Both LumApps and Workvivo by Zoom operate as cloud-native solutions. However, LumApps distinguishes itself with a more mature, robust, and strategically adaptable cloud infrastructure, solidifying its position as the superior intranet solution.

LumApps: LumApps is a cloud-native SaaS (Software-as-a-Service) product, leveraging a cloud-agnostic strategy by building on both Google Cloud Platform (GCP) and Microsoft Azure. This dual-cloud approach provides enhanced resilience, flexibility, and potentially more options for specific customer needs. LumApps operates with a true multi-tenant SaaS architecture, ensuring efficient resource utilization, rapid feature delivery (new features every six weeks), and seamless scalability for millions of users globally. It manages over 6 million users daily, demonstrating proven enterprise-level performance. LumApps emphasizes data encryption at rest and in transit and offers data residency options to comply with regional data sovereignty laws. Its robust infrastructure supports high availability (e.g., 99.97% uptime SLA) and continuous replication across multiple data centers for business continuity and disaster recovery. Its open platform allows for extensive custom integrations via SDKs and APIs, all within a secure cloud environment.

Workvivo by Zoom: Workvivo is also a cloud-based employee experience platform, leveraging Zoom's significant cloud infrastructure since its acquisition. It operates as a multi-tenant service, designed for high resilience and performance across all customers. Workvivo also implements encryption for data (at rest and in transit) and offers data residency options (e.g., EU and US) to address regional compliance requirements. It emphasizes strong data protection and compliance with local regulations. Being part of Zoom's ecosystem means it benefits from Zoom's investments in cloud security, scalability, and AI infrastructure (e.g., Workvivo AI powered by Zoom AI Companion). Workvivo is built to handle large enterprise customers and provides robust service availability.

Winner: LumApps. While Workvivo benefits significantly from Zoom's robust cloud infrastructure, LumApps takes the edge in cloud-based intranet capabilities. LumApps' cloud-agnostic approach (leveraging both GCP and Azure) provides superior flexibility and resilience. Its long-standing track record as a true SaaS multi-tenant platform for millions of enterprise users, combined with explicit commitments to very high uptime, continuous innovation cycles, and comprehensive data residency options, demonstrate a more mature, strategically adaptable, and battle-tested cloud offering for the most demanding enterprise environments.

AI Capabilities : LumApps AI vs Workvivo AI

Artificial Intelligence (AI) is rapidly transforming the employee experience, making intranets more intelligent, personalized, and efficient. Both LumApps and Workvivo by Zoom are actively integrating AI into their platforms, but LumApps demonstrates a more comprehensive and deeply embedded AI strategy across its entire employee experience platform, positioning it as the superior choice.

AI Capabilities

LumApps: LumApps leverages AI extensively across its platform to deliver a highly intelligent and personalized employee experience.

  • AI-Powered Digital Assistant/Chatbot: LumApps offers a robust conversational AI assistant that acts as a 24/7 employee companion. It can answer common HR, IT, and operational queries using natural language understanding (NLU), provide recommendations, guide employees through workflows (e.g., requesting PTO, submitting IT tickets), and even proactively nudge employees about critical tasks or relevant information. This assistant can be deployed across various channels like LumApps, Microsoft Teams, Google Chat, or Slack.
  • Intelligent Content Personalization & Curation: AI algorithms analyze user behavior, preferences, roles, and context to dynamically tailor news feeds, content recommendations, and dashboard widgets.5 This ensures employees receive highly relevant information, combating information overload and boosting engagement.
  • Advanced AI-Powered Knowledge Discovery & Search: LumApps' enterprise search uses AI for predictive search results, smart filters, and NLU, allowing employees to ask questions naturally and get precise answers from across the entire intranet, integrated applications, and knowledge bases. It can also suggest relevant experts or resources.
  • AI-Powered Content Creation & Refinement: Generative AI assists content creators in drafting initial versions of articles, summaries, and social media posts. It can also refine text for clarity and impact, ensuring brand consistency. Some features even extend to AI-generated images to enrich content.
  • Automated Workflow Orchestration: AI helps automate routine tasks and orchestrate personalized employee journeys, sending timely reminders and guiding employees through various processes based on their unique context.
  • AI-Driven Analytics & Insights: AI capabilities extend to analytics, providing deeper insights into employee behavior, content effectiveness, and engagement patterns, helping organizations make data-driven decisions to optimize the EX.

Workvivo by Zoom: Workvivo has made significant strides in integrating AI, leveraging Zoom's AI Companion to enhance communication and content.

  • Workvivo AI (powered by Zoom AI Companion): This intelligent workplace assistant helps employees find company information, reducing support tickets. It's designed to make internal communication effortless.
  • AI for Content Creation: Generative AI assists users in creating various types of content, including company updates, shout-outs, and even full employee surveys based on prompts.13 It aims to understand brand voice and culture.
  • Conversational AI Support: Workvivo AI provides 24/7 conversational support, answering questions about company policies and acting as a help center. It can pull from multiple AI models for best possible responses.
  • AI-Powered Summaries: Can summarize content (e.g., timeline summaries), making information consumption quicker.
  • AI Spoken Articles: A unique feature allowing users to listen to articles, enhancing accessibility and on-the-go content consumption.
  • Intelligent Task Automation (Admin Focus): Workvivo AI helps internal comms and HR managers automate repetitive, tactical tasks, freeing them to be more strategic.
  • Flexible Deployment: Admins can configure role-based access to different Workvivo AI features.

Winner: LumApps. While Workvivo's AI features, particularly those leveraged from Zoom AI Companion for content creation and conversational support, are strong and a valuable addition, LumApps takes the clear edge in overall AI capabilities. LumApps offers a more deeply integrated, pervasive, and strategically diverse application of AI across the entire employee experience platform. Its AI-powered digital assistant provides more comprehensive task automation and proactive support, its knowledge discovery is more advanced, and its personalization runs deeper across all platform elements. LumApps uses AI not just for content assistance, but to fundamentally transform how employees interact with information, applications, and support across their entire digital workplace.

LumApps vs Workvivo : Selecting Your Champion Among the Top intranet platforms 

With a burgeoning market of communication platforms, selecting the intranet of choice boils down to a company's unique needs, culture, and vision.

If the pulse of your company culture is community first, Workvivo offers a platform that feels more social than a comprehensive intranet, with deep engagement as its core ethos.

In contrast, if your primary goal is personalized engagement and effective two-way, corporate communication, LumApps' extensive feature set and native feeling interface might align more closely with your strategy.

Choosing an intranet solution like LumApps or Workvivo is not just a technology decision—it's a culture decision. Consider your business objectives, workforce demographics, and future scalability. Regardless of your choice, what's paramount is a seamless integration that enhances, rather than disrupts, the employee experience.

Making the Move 

The shift to a new intranet platform is more than a technical move; it's a step that could redefine your corporate social infrastructure. Both LumApps and Workvivo bring a strong set of features and an ambition to elevate internal communication standards.

In making your decision, align your priorities with the platforms' offerings, ensuring that the match is more than technical—it's harmonious. And with an ally like a robust intranet at your side, the story of your company's internal communication is bound to be a best-seller. 

‍Is Workvivo still the best choice compared to LumApps for the Workplace from Meta replacement ?

With Workplace from Meta officially discontinuing its services by August 31, 2025, with full data termination by June 1, 2026, organizations are urgently seeking replacements. While Meta has designated Workvivo as a "preferred migration partner," it's crucial for companies to critically evaluate alternatives based on their unique long-term needs.

Based on a comprehensive feature-by-feature comparison, Workvivo is NOT consistently the best choice compared to LumApps for the Workplace from Meta replacement. While Workvivo offers a strong, user-friendly, and mobile-first experience with a significant emphasis on employee engagement and advocacy (which aligns well with Workplace's social DNA), LumApps stands out as the superior intranet solution for enterprises due to its deeper strategic capabilities, more robust platform, and comprehensive feature set across the board.

Here's a summary of why LumApps generally surpasses Workvivo as the better Workplace from Meta replacement, particularly for larger, more complex organizations:

  1. Holistic Employee Experience (EX) Platform:
    • LumApps: A true EXP that unifies all aspects of the employee journey – communications, collaboration, HR, IT, knowledge, and business applications – into a single, highly personalized hub. It orchestrates the entire digital workday.
    • Workvivo: Focuses heavily on communication, engagement, and social aspects. While it aims for an EXP, LumApps' breadth of integration and sophistication in managing the entire employee lifecycle (e.g., structured journeys, AI Digital Assistant) is more comprehensive.
  2. Deeper AI-Powered Personalization & Intelligence:
    • LumApps: Leverages advanced AI to deliver truly personalized content, tools, and services. Its AI Digital Assistant proactively answers queries and streamlines tasks. This intelligent layer permeates the entire platform.
    • Workvivo: Uses AI for content creation (spoken articles, writing assistance) and conversational search, and its personalized feeds are strong. However, LumApps' AI integration is often more pervasive and offers deeper proactive support features.
  3. Superior Content Management & Information Architecture:
    • LumApps: Offers an enterprise-grade CMS with granular control, custom content types, advanced metadata, and robust taxonomy. This is crucial for managing vast amounts of information in a structured, discoverable way.
    • Workvivo: While good for easy content creation and consumption in a feed-like environment, it may lack the depth and sophistication for complex content governance and advanced information architecture required by large organizations.
  4. More Extensive & Strategic Integrations (Microsoft & Google Agnostic):
    • LumApps: Provides deep, native, and bi-directional integrations with both Microsoft 365 and Google Workspace, making it highly flexible for hybrid IT environments. It also boasts over 100 pre-built connectors for a vast array of enterprise applications.
    • Workvivo: Has strong integration with Zoom and offers integrations with Microsoft 365. However, LumApps generally offers a broader and deeper integration ecosystem, crucial for consolidating diverse enterprise tech stacks.
  5. Greater Customization & Multi-Site Capabilities:
    • LumApps: Offers unparalleled customization for branding, layouts, and content. Crucially, it supports multiple distinct intranet sites with individual branding and content, vital for large, multi-brand, or geographically dispersed organizations.
    • Workvivo: Provides good branding options, but its flexibility for truly unique, multi-site deployments with deep structural customization may not match LumApps.
  6. More Comprehensive Mobile Functionality:
    • LumApps: Its native mobile app offers near-full feature parity with the desktop version, including robust content creation and access to integrated business tools. It's designed to make the mobile device a fully functional workstation.
    • Workvivo: Has an excellent, user-friendly mobile app, particularly strong for content consumption and quick communication. However, the depth of functionality for advanced tasks or content creation from mobile might be more extensive in LumApps.
  7. Enterprise-Grade Security & Support:
    • LumApps: Offers a more extensive and deeply ingrained security framework with comprehensive certifications and granular access controls, designed for the most stringent enterprise requirements. It also provides dedicated customer success managers and robust global support.
    • Workvivo: Also strong in security with key certifications, but LumApps' overall posture, including specialized compliance capabilities, might be more robust for highly regulated environments.

While Workvivo is a very strong contender, particularly for organizations valuing a social-first, highly engaging, and mobile-friendly communication platform, LumApps is generally the better choice for large enterprises seeking a comprehensive, strategically integrated, and future-proof replacement for Workplace from Meta. LumApps provides the architectural depth, advanced AI capabilities, broad integration ecosystem, and granular control necessary to manage complex digital workplaces, making it a more robust and scalable solution for the long term.

Organizations should conduct a thorough needs assessment, but for those aiming for a true enterprise-grade transformation of their employee experience, LumApps typically offers a more compelling and complete solution.

Intranet comparison : LumApps vs...

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Workvivo Intranet vs LumApps: Which one is better?