No items found.
Blog
March 1, 2024

Workplace from Meta Intranet Alternative: Compare LumApps vs Meta Workplace

Blair Williamson
Global Content Marketing Manager
20 minute read

Is Workplace from Meta shutting down?

YES.

In May 2024, Meta announced the end of Workplace by Meta, its employee experience platform. As you prepare to migrate away from Workplace, consider a Magic Quadrant Leader for your next employee intranet. 

This is your opportunity to invest in what your enterprise truly needs. Workplace by Meta did social networking well, but it never really understood the enterprise – this is your chance to invest in a mature, modern intranet that scales with your employees and offers true customer support. 

If your team is looking for a way to build connections across teams, streamline communication flow, and improve productivity and project management, LumApps could be the best alternative to Meta Workplace for your needs. 

Nervous about migrating? Don't worry, we are experienced in this exact scenario! LumApps helped transition 7 large enterprise companies from Jive intranet after its shutdown. Check out this customer story about transitioning from a defunct platform to LumApps

Here’s the comparison of 2 popular employee communication platforms - LumApps versus Meta Workplace - to help determine if LumApps is the best Workplace intranet alternative. 

What is LumApps?

LumApps is a modern employee intranet that encourages employee collaboration, communication, and streamlines workplace productivity. LumApps allows employees to create posts, comment and interact with other posts, create virtual spaces, and build a digital headquarters to share important information, resources and foster community. The LumApps platform enhances team collaboration and also helps improve productivity via AI features that allow employees to self-serve common IT or HR tasks. 

LumApps is an award-winning platform ranked as a Leader in intranet solutions by both Forrester and Gartner. Plus, we are a 2-time winner of TrustRadius Top Rated Award in Best Intranet Software

LumApps is a connected employee hub that adapts and grows with you, designed to create a brighter, more connected way to work. It’s a smarter intranet that streamlines internal communication, enhances collaboration, and boosts employee engagement.

Why LumApps is Your Future-Ready Intranet

  • Superior Employee Experience: LumApps offers a seamless, engaging interface that helps employees easily find important resources and stay updated on company news.
  • Smarter Internal Communication: Promote enhanced team collaboration and connectivity with real-time messaging, group chats, and project management tools, keeping everyone on the same page.
  • Robust Knowledge Sharing: A powerful knowledge base and microlearning platform support continuous growth, so employees can access valuable information, participate in training, and contribute their expertise.
  • AI-Powered Digital Assistant: This AI-driven assistant provides personalized support and insights to boost productivity, helping employees with daily tasks and answering queries.
  • Internal Campaigns and Employee Journeys: Deliver every message effectively with features designed for internal campaigns and employee journeys, ensuring targeted communication for onboarding, product launches, or company-wide initiatives.

With LumApps, your team can exceed expectations, no matter how ambitious the goal.

What is Workplace from Meta?

Workplace from Meta (formerly Workplace by Facebook) was an online collaborative software tool developed by Meta Platforms, designed to help companies connect and engage their employees. It essentially provided a "Facebook for businesses" experience, leveraging familiar social media features for professional communication and collaboration.

Key Features:

  • News Feed: Similar to Facebook's news feed, it allowed users to share updates, posts, links, and photos with colleagues. It could be personalized based on interactions, followed individuals, and joined groups.
  • Groups: Users could create and join groups for specific projects, teams, departments, or discussions, fostering communication and information exchange within those defined communities.
  • Chat (WorkChat): Provided instant messaging for one-on-one and group conversations, similar to Facebook Messenger. It was also available as a separate mobile app.
  • Live Video: Enabled live broadcasting for company-wide announcements, town halls, or team meetings, with features like Q&A and polls. Recorded sessions could also be saved for later viewing.
  • Knowledge Library: A central repository for storing and sharing important company information, policies, and documents, acting as an out-of-the-box intranet.
  • Events: Allowed users to manage and participate in company events, meetings, and project milestones.
  • Mobile Apps: Dedicated mobile applications for both Workplace and WorkChat, ensuring accessibility for employees on the go.
  • Integrations: Supported integrations with other popular business applications like Office 365, Google Workspace, and ServiceNow.
  • Security & Governance: Offered enterprise-grade security features, including data encryption, single sign-on, and administrative controls for content moderation and user management.

Benefits of Workplace from Meta:

  • Enhanced Communication and Collaboration: By providing familiar social tools, it aimed to break down silos and encourage open communication across the organization, regardless of location.
  • Improved Employee Engagement: The interactive and social nature of the platform helped foster a sense of community and keep employees informed and engaged.
  • Increased Productivity: Streamlined information sharing, real-time collaboration, and reduced reliance on traditional communication methods like email could lead to greater efficiency.
  • Digital Transformation: Helped organizations digitize their internal communication and cultural aspects, especially beneficial for hybrid and remote work models.
  • Familiar User Interface: Its resemblance to Facebook meant a shorter learning curve for many employees, making adoption easier.

Use Cases:

Workplace by Meta was used by a wide range of organizations for various purposes, including:

  • Company-wide announcements and updates.
  • Team collaboration on projects.
  • Internal communication and employee engagement.
  • Onboarding new employees.
  • Sharing company culture and values.
  • Supporting frontline workers with accessible information.
  • Knowledge management and sharing.

Important Note: It was announced on May 14, 2024, that Meta would be sunsetting Workplace in 2026. This means the service will eventually be discontinued. Organizations currently using Workplace will need to plan for migration to alternative platforms.

Why is Workplace from Meta shutting down its platform ?

The primary reason for Meta's decision to discontinue Workplace by Meta is a strategic shift in company priorities. Meta is heavily investing its resources and focus on developing Artificial Intelligence (AI) and metaverse technologies, which they believe will fundamentally reshape the way people work and interact in the future.

Here's a breakdown of the key factors contributing to the end of Workplace:

  • Focus on AI and Metaverse: Meta sees AI and the metaverse as the future of its business and is pouring significant investments into these areas. Workplace, while successful in its niche, was not central to this core future vision.
  • Stagnant Growth and Competition: Although Workplace had a respectable number of paying users (7 million in 2021), its growth seems to have plateaued. It faced stiff competition from established and rapidly evolving collaboration platforms like Microsoft Teams and Slack, which have a significant market share and deeper integration capabilities.
  • Resource Reallocation: By sunsetting Workplace, Meta can reallocate the engineering and development resources previously dedicated to the platform towards its more strategic AI and metaverse initiatives.
  • Workplace as a "Side Project": For a company of Meta's size, Workplace was considered more of a "side project" rather than a core business offering. Companies often discontinue less-profitable or less-strategic ventures to concentrate on higher-growth areas.
  • Lack of Differentiation/Integration: Some sources suggest that Workplace struggled to differentiate itself sufficiently from competitors and lacked the deep integrations with other business tools that many modern organizations demand.

In essence, Meta made a calculated decision to divest from a product that, while useful, didn't align with its ambitious long-term goals in AI and the metaverse. They've even partnered with Zoom's Workvivo as a preferred migration partner for existing Workplace customers, acknowledging the need for businesses to transition to alternative solutions.

Why has Workvivo by Zoom been selected as Workplace from Meta's replacement and main intranet alternative ?

Workvivo by Zoom has been selected as the main intranet alternative for Workplace from Meta primarily because Meta itself chose Workvivo as its only preferred migration partner. This exclusive partnership is a key factor, as it means Workvivo is uniquely positioned to offer a seamless, secure, and supported transition for existing Workplace customers.

Here's a breakdown of the reasons why Workvivo is a strong choice and why Meta partnered with them:

1. Strategic Partnership with Meta:

  • Official Migration Partner: Workvivo is Meta's only official migration partner, ensuring a smooth, fast, and safe transition for Workplace users with minimal disruption and no data loss.
  • Built with Meta: This partnership means Workvivo has worked closely with Meta to develop migration tools and processes specifically designed for Workplace customers.

2. Comparable and Enhanced Features (Familiarity with Added Value):

  • Familiar User Experience: Workvivo's interface is intuitive and social-media-like, making it feel familiar to Workplace users and encouraging quick adoption.
  • Employee Engagement Focus: Workvivo excels at fostering employee engagement and building company culture. It offers features like:
    • Public shoutouts, badges, and awards for employee recognition.
    • Two-way communication channels between leaders and employees.
    • Community spaces for interest groups and collaboration.
    • Polls and surveys to gather feedback and measure satisfaction.
    • Live streaming and podcasting capabilities for engaging content.
  • Comprehensive Communication: It simplifies communication with features like news articles, personalized activity feeds, push notifications for critical updates, and auto-translation in over 90 languages to reach a diverse workforce.
  • Mobile-First Approach: Workvivo is designed for both desk and deskless employees, with a robust mobile app that ensures accessibility and engagement for everyone, regardless of their work location or access to an email address.
  • Digital Workplace Hub: It acts as a centralized hub for all company news, documents, apps, and resources, including a knowledge base, employee directory, and organizational chart.

3. Powerful Integrations and Analytics:

  • Extensive Integrations: Workvivo integrates seamlessly with popular productivity and HR tools like Microsoft 365, Google Workspace, Zoom, Salesforce, and more, consolidating various workplace tools into one platform.
  • Robust Analytics: It provides advanced analytics and insights to help organizations measure employee engagement, track content performance, and make data-driven decisions to improve the employee experience.

4. Backed by Zoom:

  • Acquisition by Zoom: Workvivo's acquisition by Zoom in 2023 further strengthens its position. This means Workvivo benefits from Zoom's robust infrastructure, security, and expertise in communication technologies. It also allows for deeper integration with Zoom's communication suite (Team Chat, Mail & Calendar, Video Calls), offering a more comprehensive platform.

Workvivo was chosen because it offers a comparable, yet enhanced, employee experience platform that is strategically aligned with Meta's discontinuation of Workplace, providing a well-supported and feature-rich transition path for organizations.

Read more : LumApps vs Workvivo

What is the difference between LumApps and Workplace?

On the surface, it might seem like LumApps and Workplace are similar.

On one hand, they both offer social networking capabilities and the ability to share video. But, if a truly branded and customized experience is important to your company, you may prefer LumApps, which can be tailored to mimic your company’s branding. Plus, it has the ability to create multiple sites to support global, multi-brand organizations.

While Workplace does a nice job of creating a social networking environment, LumApps helps create a digital headquarters. Within your digital headquarters, you can create an organized and streamlined place to share company announcements and important documents. You can organize spaces by interest group or team, share company planning and messaging documents, and each employee can receive both a tailored content experience as well as important company-wide announcements.

On top of that, we cannot really define Meta Workplace as an intranet, but more as an internal communication platform, which puts it in direct competition with other tools such as Slack. LumApps cumulates many other features and therefore perfectly responds as a Meta Workplace alternative.

Here’s a complete overview of the features offered by LumApps and Workplace. See how they compare to choose the solution that is best for your company.

LumApps & Workplace - Features Overview

Feature
LumApps
Meta Workplace
Platform-wide search
Yes, and integrates external company resources
No, search available in knowledge base
Third-party app launcher
Yes
Yes
Integrates with Google Workspace
Advanced; LumApps is a Google recommended partner
Basic
Integrates with Microsoft
Yes; LumApps is a Microsoft Gold Partner
Basic
Digital assistant chatbot
Yes
No
Ability to customize branding
Yes, fully customizable brand colors and design
No
Personalized homepages for each employee
Yes
Yes
Unified view of recent company news
Yes, plus announcement banners or campaigns
Can pin key updates to the top of a group
Advanced analytics on content consumption
Yes
No
Multiple deployment sites available
Yes
No
Seamless mobile application
Yes, everything happens in 1 app
No, requires separate app for chat functionality
Video
Recorded, Secure
Live, Chat
Security & Compliance
  • Fully GDPR compliant
  • SSO Integration
  • ISO/IEC 27001:2013
  • SOC 2 Type II
  • Google Cloud & Azure SOC2

  • Login-access codes
  • Single sign-on (SSO) with SAML 2.0
  • Compliance with ISO27001, ISO27018, SOC2 and SOC3

‍Content Management

LumApps on Content Management

LumApps is built with a sophisticated Content Management System (CMS) designed for the complex needs of large enterprises, prioritizing discoverability, personalization, and streamlined workflows.

  • Intelligent & Personalized Content Delivery:
    • AI-Powered Personalization: Leverages AI to dynamically deliver news, articles, and resources to individual employees based on their role, location, interests, and past interactions. This ensures content relevance and high engagement.
    • Targeted Communication: Enables granular audience segmentation ("Visible to," "Highlighted for," "Notify") to ensure precise messaging reaches specific groups, reducing information overload.
  • Robust Content Creation & Organization:
    • User-Friendly CMS: Provides an intuitive WYSIWYG (What You See Is What You Get) editor and a no-code environment, empowering internal comms, HR, and departmental teams to autonomously create impactful and engaging content.
    • Custom Content Types & Templates: Allows organizations to define custom content types with specific fields, layouts, and pre-built templates. This ensures brand consistency, logical organization, and streamlined content creation for various types of information (e.g., HR policies, project reports, executive memos).
    • Advanced Metadata & Taxonomy: Goes beyond simple tagging with a hierarchical approach to metadata, enabling multi-tiered categorization for nuanced content organization. This significantly enhances content discoverability and filtering.
  • Comprehensive Knowledge Sharing:
    • Dedicated Knowledge Base: A powerful, centralized hub for explicit knowledge, including policies, FAQs, and best practices.
    • Microlearning Platform: Supports continuous learning by housing training modules and allowing employees to contribute their expertise, fostering a dynamic culture of shared knowledge.
  • AI-Powered Search & Discovery:
    • Enterprise-Grade Search: Features an advanced AI-powered search engine with natural language understanding, predictive search, and smart filters that span the entire intranet, integrated applications, and knowledge bases for fast and accurate information retrieval.
  • Workflow & Governance:
    • Publishing Workflows: Supports configurable approval processes for content publishing, ensuring quality and adherence to guidelines.
    • Content Expiration Dates: Allows for setting optional or required expiration dates for content, keeping information fresh and relevant.

Workplace from Meta Features for Content Management:

Workplace from Meta's content management capabilities are heavily influenced by its social media heritage, offering a familiar experience primarily centered around groups and feeds.

  • News Feed: Functions similarly to a Facebook news feed, allowing users to post updates, share links, photos, and videos. Content is tailored to the individual based on their interactions and group memberships.
  • Groups: Content is primarily organized within groups, which can be created for teams, projects, departments, or interests. Posts within these groups serve as the main form of content.
  • Knowledge Library: Provides a basic centralized repository for static content like HR policies, employee handbooks, and company guidelines. It's designed to be straightforward for creating and sharing documents.
  • Live Video: Supports live video streaming for announcements and events, which can be recorded and used as on-demand content.
  • Basic Content Types: Primarily focuses on posts, videos, and documents. While files can be attached, the structure for different content types might be less customizable than in dedicated CMS solutions.
  • Ease of Use: Its familiarity with Facebook makes content creation and consumption very intuitive for most users.
  • Moderation: Offers tools for admins to manage reported content and set posting permissions within groups.

Winner: LumApps

When it comes to Content Management, LumApps takes the clear edge as the best intranet solution.

While Workplace from Meta excels in the informal, immediate sharing that comes with its social media DNA, LumApps provides a far more robust, intelligent, and scalable content management system suitable for the complexities of an enterprise. LumApps' strengths in AI-powered personalization, granular targeting, sophisticated content organization (custom content types, advanced metadata), comprehensive knowledge management, and enterprise-grade search create a highly efficient and effective environment for managing vast amounts of information. It empowers organizations to not just share content, but to strategically manage, deliver, and optimize it for maximum impact across a diverse workforce.

Employee Advocacy / Social Advocacy

LumApps on Employee Advocacy

LumApps integrates employee advocacy as a natural extension of its comprehensive employee experience platform, making it easy and effective for employees to become brand ambassadors.

  • Integrated Content Hub for Sharing: LumApps acts as the central repository for all company news, articles, blog posts, and multimedia. This makes it effortless for employees to discover and access approved, shareable content relevant to their interests or role.
  • Streamlined Sharing to External Networks: Employees can easily share pre-approved content from their LumApps feed or dedicated content libraries directly to their personal social media accounts (e.g., LinkedIn, X/Twitter, Facebook) with just a few clicks.
  • Curated Advocacy Campaigns: Communication teams can set up specific advocacy campaigns, providing employees with tailored content packs and clear calls to action.
  • Employee-Generated Content Amplification: LumApps encourages employees to create their own authentic stories and insights. These can then be reviewed and, if approved, easily shared to a wider external audience via the platform, fostering genuine advocacy.
  • Analytics on Advocacy Performance: Provides data on the reach, engagement, and effectiveness of employee-shared content, allowing organizations to measure the ROI of their advocacy programs and refine their strategy.
  • Internal Alignment & Knowledge: By ensuring employees are well-informed and engaged internally (via personalized communications, communities, etc.), LumApps naturally builds a foundation for more authentic and effective external advocacy.

Workplace from Meta Features for Employee Advocacy / Social Advocacy:

Workplace from Meta inherently leverages its familiar social media design to enable informal sharing, which can naturally lead to advocacy.

  • Familiar Social Sharing: Given its Facebook-like interface, employees are naturally inclined to share content from their news feed or groups to external platforms, or even within Workplace's "Multi-Company Groups" for inter-organizational collaboration.
  • Live Video for Reach: Live video broadcasts can be easily shared, allowing executives or internal events to reach a wider audience beyond the company.
  • Groups for Targeted Content: Content shared within specific groups can be leveraged by group members for external sharing if permitted.
  • Ease of Use for Sharing: The intuitive nature of the platform makes sharing content straightforward for anyone familiar with social media.
  • Informal Advocacy: Much of the advocacy on Workplace often happens organically as employees share company news or cultural elements they genuinely find engaging.

Winner: LumApps

While Workplace from Meta's familiarity makes informal sharing easy, LumApps takes the edge in Employee Advocacy / Social Advocacy as the best intranet solution.

LumApps' strength lies in its structured approach to advocacy within a comprehensive enterprise platform. It provides dedicated tools for content curation, targeted sharing, and robust analytics, allowing companies to strategically manage and measure their advocacy efforts. While Workplace relies more on the inherent "shareability" of its social feed, LumApps empowers organizations to proactively build, nurture, and track effective employee advocacy programs, ensuring brand consistency and maximizing measurable external reach. LumApps provides the necessary governance and analytics that a large enterprise needs to truly leverage employee voices effectively and strategically.

Social Intranet Features

hen evaluating social intranet features, Workplace from Meta's familiarity with Facebook's interface initially gave it a strong advantage in user adoption and intuitive social interaction. However, with the imminent shutdown of Workplace from Meta by August 31, 2025 (with full termination by June 1, 2026), the focus shifts entirely to finding a suitable and sustainable alternative. While Meta has designated Workvivo as a preferred partner for migration, LumApps emerges as the superior and highly recommended intranet replacement for organizations prioritizing a comprehensive and future-proof social intranet experience.

Workplace from Meta Features

Workplace from Meta capitalized on the widespread familiarity of its consumer counterpart, offering an intuitive social experience.

  • Familiar Social UI: Its biggest asset was its Facebook-like interface, which meant little to no training was needed for adoption. Users easily understood concepts like news feeds, groups, reactions, and comments.
  • Groups for Collaboration: Central to its design, groups allowed for discussions, file sharing, and project collaboration, mimicking Facebook Groups.
  • Live Video & Events: Strong capabilities for live broadcasting, Q&A sessions, and event management, leveraging Meta's expertise in real-time communication.
  • Chat: Integrated messaging (Workplace Chat, often a separate app) for real-time one-on-one and group conversations.
  • Informal & Organic Interaction: Fostered a very natural, often informal, style of communication and social interaction, which could drive high engagement.

However, the impending shutdown makes its features largely irrelevant for long-term planning. Organizations using Workplace must now transition, and while Workvivo is a suggested partner, LumApps presents a more robust alternative for those seeking a true enterprise-grade social intranet.

LumApps Features for Social Intranet (The Preferred Replacement):

LumApps offers a sophisticated and deeply integrated social intranet experience that builds upon familiar social elements while adding enterprise-grade structure, intelligence, and a holistic employee experience focus.

  • Vibrant Communities & Spaces:
    • Unlimited, Dedicated Communities: Create dynamic communities for teams, projects, departments, or shared interests, serving as true hubs for collaboration and knowledge exchange.
    • Rich Interactive Features: Supports comprehensive social interactions including likes, comments, replies, mentions, and polls, fostering active participation and dialogue.
    • Flexible Administration: Allows community managers to autonomously configure and manage their spaces, ensuring relevance and engagement.
  • Personalized Social Feeds:
    • AI-Driven Relevance: Personalizes news feeds to show content and social activity most relevant to each employee's role, location, and interests, cutting through noise and enhancing engagement.
    • Targeted Communication: Enables precise targeting of social posts and announcements to specific audience segments, ensuring messages resonate effectively.
  • Seamless Collaboration & Productivity Integration:
    • Native Integrations with Productivity Suites: Deeply integrates with Microsoft 365 and Google Workspace, allowing for real-time document co-editing, sharing, and communication directly within social communities. This means social interaction is seamlessly woven into daily work.
    • Access to Business Tools: Employees can access all necessary applications and resources directly from their LumApps dashboard, reducing context switching and streamlining workflows.
  • Comprehensive Employee Recognition:
    • Built-in Recognition Tools: Features like virtual "kudos" and shout-outs within social feeds promote a culture of appreciation and positive reinforcement across teams and the entire organization.
  • Mobile-First Engagement:
    • Robust Native App: The LumApps mobile app provides a full-featured and engaging social experience on the go, ensuring that all employees, including frontline and remote workers, can easily participate in communities and access social features from any device.
  • Structured Knowledge Sharing within Communities:
    • Integrated Knowledge: Communities can house structured knowledge bases, documents, and microlearning content, turning social spaces into valuable knowledge hubs.
  • Events Management: Create and promote internal events (both virtual and in-person) with integrated invitation, registration, and communication features within the social intranet.

Winner: Workplace from Meta

Historically, in terms of initial user familiarity and immediate "social feel", Workplace from Meta held an edge due to its direct resemblance to Facebook. Its ease of adoption and organic social interactions were often praised.

However, considering Workplace from Meta's imminent shutdown on August 31, 2025, with full deletion by June 1, 2026, this historical advantage is now irrelevant for any forward-looking organization.

Therefore, for organizations seeking a sustainable and superior social intranet solution that is also a direct replacement for Workplace from Meta, LumApps is the definitive winner. LumApps offers a more robust, intelligent, and deeply integrated social experience within a comprehensive employee experience platform, providing the structured features and scalability necessary for long-term enterprise success, unlike a platform facing obsolescence. LumApps is the strategic choice for a future-proof social intranet.

User Interface & User Experience

The User Interface (UI) and User Experience (UX) are crucial for intranet adoption and sustained employee engagement. While Workplace from Meta initially benefited from its familiar Facebook-like UI/UX, the platform's impending shutdown (with full termination by June 1, 2026) means organizations must now seek a viable and superior alternative. LumApps emerges as the clear winner in UI/UX for a future-proof intranet, offering a more sophisticated, customizable, and enterprise-grade experience.

Workplace from Meta

Workplace's primary UI/UX strength was its instant familiarity, making it incredibly easy for users to adopt.

  • Familiarity and Ease of Adoption: The Facebook-esque design (news feeds, groups, reactions, comments) meant almost no learning curve. Users intuitively knew how to navigate and interact.
  • Social & Conversational Focus: The UI was optimized for quick posts, informal discussions, and real-time interaction, mirroring personal social media habits.
  • Mobile-Friendly (Consumer-like): The mobile app offered a seamless extension of the desktop experience, prioritizing ease of consumption and quick communication on the go.
  • Limited Customization: While branding was possible, the core UI/UX was largely fixed, limiting how deeply organizations could tailor the experience to their unique brand and functional needs beyond basic theming.
  • Information Overload Risk: The feed-based approach, without strong content architecture, could lead to information overload for users, making it hard to find critical information amidst casual posts.

LumApps UI & UX Features (The Most Reliable Alternative):

LumApps delivers a modern, highly flexible, and intelligently designed UI/UX that caters to the complex demands of an enterprise, without sacrificing ease of use.

  • Intelligent & Personalized User Experience:
    • AI-Driven Personalization: The UI dynamically adapts to each user. AI curates content, tools, and widgets based on individual roles, departments, locations, and interests, presenting a highly relevant and efficient workspace. This significantly reduces cognitive load and enhances engagement.
    • Smart Search & Discovery: Beyond basic search, LumApps' AI-powered search (with natural language understanding, predictive results, and smart filters) is deeply integrated into the UI, making finding information across the entire platform effortless and intuitive.
  • Deep Customization & Branding:
    • Full Brand Alignment: Offers extensive customization capabilities including themes, color palettes, custom typography, iconography, and highly flexible page layouts. This allows organizations to build an intranet that is visually cohesive with their brand identity and unique culture, providing a sense of ownership.
    • No-Code Design Tools: The intuitive drag-and-drop interface empowers non-technical users (e.g., communications, HR teams) to easily design, manage, and update pages and content, ensuring agility and consistency without IT dependency.
  • Seamless Integration Hub:
    • Unified Digital Workplace: The UI is designed to be a central access point, deeply integrating with essential productivity suites like Microsoft 365 and Google Workspace, as well as a wide array of other business applications. This eliminates constant tab-switching and creates a fluid, uninterrupted workflow.
    • Integrated Widgets/Micro-apps: Customizable widgets can display information or provide quick access to functions from integrated systems directly on the intranet pages, enriching the user experience.
  • Comprehensive Information Architecture:
    • Structured Content Presentation: Supports advanced metadata, custom content types, and robust taxonomy, which translates into a clear, organized, and logical UI for content navigation and consumption. This prevents information sprawl, unlike purely feed-based systems.
  • Mobile-First Design with Full Functionality:
    • Native Mobile App Excellence: LumApps offers a robust, feature-rich native mobile application that provides near-full functionality parity with the desktop version. This ensures a consistent, engaging, and highly usable experience for all employees, especially critical for frontline and remote workers.
  • User-Centric Design Principles:
    • Accessibility and Usability: Built with a strong focus on accessibility standards and ergonomic design, ensuring the platform is easy to use for all employees.
    • Consistent Experience: Maintains a consistent look and feel across different modules and pages, reducing user confusion and making navigation intuitive.

Winner: LumApps

While Workplace from Meta's UI/UX benefited greatly from its social media familiarity, its impending shutdown makes it an untenable long-term solution.

However, with Workplace from Meta officially discontinuing services by August 31, 2025 (read-only mode), and full data deletion by June 1, 2026, its UI/UX, while once a strength, is no longer a sustainable choice for long-term intranet strategy. Organizations need to migrate, and this presents an opportunity to upgrade to a more advanced EX platform like LumApps.

For organizations seeking a powerful and future-proof intranet, LumApps is the definitive winner in UI/UX. 

LumApps provides a more sophisticated, highly customizable, and intelligently personalized user interface and user experience that is explicitly designed for the complex needs of enterprises. It seamlessly blends powerful functionality with intuitive design, empowering users to be productive, engaged, and connected in a digital workplace that truly feels like their own.

Branding & Customization options

Workplace from Meta

Workplace from Meta offered basic branding, but its inherent design limited deep customization.

  • Basic Branding: Allowed for the application of a company logo, main brand colors, and potentially a custom background image.
  • Limited UI Flexibility: The core user interface was largely fixed, mimicking the Facebook layout. This meant that while it felt familiar, it offered little scope to fundamentally alter the look, feel, or information architecture to match complex corporate branding guidelines or unique departmental needs.
  • Standardized Experience: The consistent Facebook-like experience across all customers meant less opportunity for an organization to stand out or create a truly bespoke digital environment.

The looming shutdown of Workplace from Meta means its branding and customization features are no longer a viable long-term solution. Organizations must now look to alternatives that offer robust and future-proof branding capabilities.

LumApps Features for Branding & Customization Options (The Superior Alternative):

LumApps is built from the ground up to provide extensive and granular customization, empowering enterprises to create a digital workplace that is a precise extension of their brand and culture.

  • Full Brand Alignment & Identity Reinforcement:
    • Comprehensive Theming Engine: Allows for deep customization of themes, color palettes, typography, custom icons, and visual elements across the entire platform. This ensures exact adherence to corporate brand guidelines.
    • Custom Design Elements: Enables organizations to upload and integrate their own logos, banners, imagery, and even custom CSS for fine-tuned design control.
  • Highly Flexible Layouts & Page Design:
    • Intuitive No-Code Page Builder: Empowers non-technical users (communications, HR, marketing) to design and arrange content freely using a drag-and-drop interface and a rich library of widgets and components. This facilitates highly customized page layouts beyond rigid templates.
    • Custom Content Types & Templates: Organizations can define their own content types with specific fields and presentation styles (e.g., a "Product Launch" template with specific sections for features, benefits, and media). This ensures consistency and on-brand delivery for diverse information.
  • Multi-Site & Multi-Brand Support:
    • Scalable Architecture: Crucially for large enterprises, LumApps supports the creation of multiple distinct intranet sites or portals, each capable of having its own unique branding, themes, and content tailored to specific departments, regions, or even subsidiary companies. This is vital for maintaining brand integrity across diverse organizational structures.
  • Personalized User Experiences within Brand Guidelines:
    • While providing overarching company branding, LumApps also allows for personalized user experiences (e.g., custom dashboards for different roles), all within the established brand framework.

Winner: LumApps

While Workplace from Meta's simple branding was easy to apply, its impending obsolescence renders it a non-contender for future strategy.

LumApps is the undeniable winner in Customization options & Branding. It offers a significantly more powerful, flexible, and granular approach that allows enterprises to precisely control their digital workplace's aesthetic and functional identity. LumApps moves far beyond basic branding to enable the creation of a truly bespoke, consistent, and highly personalized experience that authentically reflects the unique brand and culture of a large, complex organization.

Intranet integration Capabilities (with Google Workspace or Microsoft)

Intranet integration capabilities are vital for unifying the digital workplace, streamlining workflows, and ensuring employees can access all necessary tools from a central hub. With Workplace from Meta's impending shutdown (full termination by June 1, 2026), its integration story becomes irrelevant for future planning.

LumApps stands as the clear winner and superior intranet alternative, offering a far more robust, extensive, and strategically integrated ecosystem that truly brings together an enterprise's diverse applications.

Workplace from Meta

Workplace from Meta offered integrations primarily focused on bridging its social features with common productivity suites.

  • Microsoft 365 & Google Workspace (Limited): Provided integrations to allow sharing content from Workplace into Teams/SharePoint, and vice versa. Files from OneDrive/SharePoint could be linked within Workplace groups. Basic integration with Azure AD for provisioning and SSO.
  • Third-Party App Directory: Had a directory of third-party apps, allowing some common business tools to connect.
  • Workplace API: Offered an API for custom integrations, giving developers some flexibility to connect other systems.
  • Focus on Content Embeds: Often, integrations focused on embedding Workplace content into external websites (like SharePoint) or pulling content into Workplace, rather than deep, bidirectional workflow integration.

The critical factor is that Workplace from Meta is being discontinued. All integrations will cease to function, and data will be permanently deleted by June 1, 2026. This renders its integration capabilities a non-factor for any organization planning their future intranet.

LumApps Features for Intranet Integration:

LumApps is built as a highly extensible and integrated platform, designed to be the central "connected employee hub" for complex enterprise environments.

  • Deep & Native Integration with Productivity Suites:
    • Microsoft 365: Offers unparalleled, native integration with the entire Microsoft 365 ecosystem. This includes seamless access to SharePoint Online (documents, libraries, team sites), Microsoft Teams (embedding channels, broadcasting news), Outlook (embedding calendars, inboxes), OneDrive, Planner, and Azure AD for user provisioning and SSO. It truly acts as a front-end for Microsoft investments.
    • Google Workspace: As a Google Premier Build Partner, LumApps provides deep, native integration with Gmail, Docs, Drive, Calendar, and other Google applications. This allows for one-click publishing from Google Docs to the intranet and streamlined file sharing.
  • Comprehensive Third-Party App Integration (100+ Connectors):
    • Extensive Ecosystem: LumApps boasts over 100 pre-built connectors and micro-apps for a vast array of critical business applications across various domains, including HR (Workday, SAP SuccessFactors), ITSM (ServiceNow, Zendesk), CRM (Salesforce), project management (Jira), communication (Slack, Zoom), and more.
    • Reduced Context Switching: These integrations surface mission-critical data and enable transactions directly within the LumApps platform, eliminating the need for employees to constantly switch between different applications.
  • Flexible Integration Tools (Open Platform):
    • Low-Code/No-Code Micro-app Builder: Empowers IT teams and partners to build custom micro-apps, widgets, and extensions to third-party systems using a flexible and secure toolset, even for highly specific organizational needs.
    • Robust APIs: Provides a comprehensive SDK and APIs, allowing for bespoke integrations and automation of workflows, ensuring the platform can connect to virtually any internal system.
  • Unified Digital Workplace:
    • Single Pane of Glass: LumApps aggregates data and functionalities from disparate systems into a single, personalized view for each employee, creating a truly unified digital workplace experience.
    • Enhanced Search: Its AI-powered search can span across integrated applications and external knowledge bases, allowing employees to find information wherever it resides.
  • Workflow Automation: Facilitates the automation of business processes and workflows by connecting different systems and surfacing relevant information in context (e.g., HR requests, IT tickets, PTO balance).

Winner: LumApps

With Workplace from Meta's imminent discontinuation, any discussion of its integration capabilities for future planning is moot.

Therefore, LumApps is the unequivocal winner in Intranet Integration Capabilities. Its platform is engineered to be an integration powerhouse, offering deeper, more extensive, and highly flexible integration options with both leading productivity suites (Microsoft 365, Google Workspace) and a vast array of other enterprise applications. LumApps enables organizations to create a truly unified and seamless digital workplace, dramatically improving employee productivity and experience by centralizing access to all essential tools and information.

Security Features

Security is non-negotiable for any enterprise intranet, especially when handling sensitive company and employee data. 

Workplace from Meta

Workplace from Meta leveraged Meta's vast infrastructure for security, but its impending discontinuation means these features are no longer a viable long-term solution.

  • Infrastructure Security: Benefited from Meta's large-scale infrastructure investments in physical and network security for its data centers.
  • Encryption: Used encryption for data in transit and at rest.
  • Single Sign-On (SSO) & 2FA: Supported SSO and two-factor authentication for user access control.
  • Admin Controls: Provided administrators with tools for managing user accounts, setting content policies, and accessing audit logs.
  • Compliance: Held certifications like ISO 27001, ISO 27018, and SOC 2/SOC 3, and was GDPR compliant.
  • Data Ownership: Stated that customers owned their data, with Meta acting as the data processor.

The critical point is that Workplace from Meta's services are terminating. All security measures, data access, and compliance assurances associated with the platform will cease by June 1, 2026. Therefore, organizations must migrate to a new solution with a viable long-term security strategy.

LumApps Features for Intranet Security

LumApps is built from the ground up with an enterprise-grade security framework, designed for global scalability and stringent compliance.

  • Robust Data Encryption: Implements strong encryption for all data, both in transit (e.g., TLS/SSL) and at rest (e.g., AES-256), ensuring maximum protection against unauthorized access.
  • Granular Access Controls (RBAC): Offers highly detailed Role-Based Access Control (RBAC) and fine-grained permission settings. This allows administrators to precisely define who can view, create, edit, or manage specific content, communities, and features, safeguarding sensitive information.
  • Enterprise-Grade Authentication: Supports comprehensive Single Sign-On (SSO) integrations with leading identity providers (e.g., Microsoft Azure AD, Google, Okta, SAML 2.0, OpenID Connect) for secure and streamlined user authentication. Multi-Factor Authentication (MFA) is also fully supported.
  • Extensive Compliance & Certifications: LumApps is committed to and holds a wide array of industry-leading security and privacy certifications, including:
    • ISO 27001: For Information Security Management Systems.
    • SOC 2 Type II: Demonstrating effective controls over security, availability, processing integrity, confidentiality, and privacy.
    • GDPR Compliance: Full adherence to the European Union's General Data Protection Regulation for robust data privacy.
    • Ability to manage specialized situations like PCI DSS (Payment Card Industry Data Security Standard) and HIPAA (Health Insurance Portability and Accountability Act) where applicable, indicating a high level of adaptability to industry-specific regulations.
  • Continuous Security Monitoring & Audits: Conducts regular internal and independent third-party security audits, penetration testing (including bug bounty programs), and vulnerability assessments to proactively identify and mitigate potential threats.
  • Secure Cloud Infrastructure: Leverages highly secure cloud providers (Google Cloud Platform and Microsoft Azure) with built-in security layers, DDoS protection, and redundancy.
  • Business Continuity & Disaster Recovery: Maintains rigorous data backup and recovery strategies, including continuous replication across multiple geographically dispersed data centers, ensuring minimal data loss and high availability (e.g., 99.97% uptime SLA).
  • Data Residency Options: Provides flexibility for customers to choose data storage locations to comply with regional data sovereignty laws.
  • Transparent Security Communications: Actively communicates security updates and incidents to customers, fostering trust and transparency.

Winner: LumApps

Given the impending shutdown of Workplace from Meta, it is no longer a viable option for any organization's future intranet strategy, making any historical security advantages irrelevant.

Therefore, LumApps is the undisputed winner in Intranet Security Features. LumApps provides a more comprehensive, rigorously certified, and actively managed enterprise-grade security framework. Its deep granular access controls, broad compliance portfolio (including industry-specific standards), and continuous security posture make it the superior and trustworthy choice for organizations seeking a secure and future-proof intranet solution.

Collaboration Tools

Workplace from Meta

Workplace from Meta's collaboration strengths lay in its ease of use for social interaction and real-time communication.

  • Familiar Social Interactions: Users could easily post updates, share content, react, comment, and participate in group discussions, mirroring consumer social media behavior.
  • Groups for Teamwork: Collaboration was largely centered around "Groups" where teams could share files, have discussions, and manage projects informally.
  • Chat & Live Video: Integrated chat for instant messaging (including 1:1 and group chats) and robust live video broadcasting capabilities were key for real-time collaboration and company-wide communication.
  • Informal & Organic: Collaboration often felt organic and less structured, which could be beneficial for quick exchanges and fostering a sense of community.
  • Basic File Sharing: Supported attaching files to posts and within groups, but advanced document co-editing and version control were often reliant on integrations with other platforms.

Crucially, with Workplace from Meta officially discontinuing services by June 1, 2026, all its collaboration features will cease to exist. This means organizations must find a new, sustainable platform.

LumApps Features for Collaboration Tools

LumApps offers a holistic approach to collaboration, deeply integrating communication, content, and productivity tools within a unified employee experience platform.

  • Integrated Communication & Social Features:
    • Vibrant Communities & Spaces: Beyond basic groups, LumApps offers dynamic "Communities" that serve as dedicated hubs for teams, projects, or interests, facilitating rich discussions, information sharing, and informal collaboration.
    • Activity Feeds & Real-time Interaction: Personalized news feeds keep employees updated, while features like comments, likes, and mentions encourage active participation and dialogue.
    • Direct & Group Messaging Integration: Seamlessly integrates with leading communication tools (e.g., Microsoft Teams, Slack, Google Chat), allowing users to initiate conversations and collaborations directly from the intranet.
  • Robust Document & Content Collaboration:
    • Deep Integration with Productivity Suites: LumApps offers native, bi-directional integration with both Microsoft 365 (SharePoint, OneDrive, Teams, Word, Excel) and Google Workspace (Drive, Docs, Sheets). This allows for real-time co-editing of documents, centralized file management, and version control directly within the intranet.
    • Centralized Document Hubs: Communities and pages can serve as structured repositories for collaborative documents, ensuring easy access and discoverability.
  • Streamlined Project & Task Management:
    • Integration with Project Tools: While not a standalone project management tool, LumApps can embed and integrate with popular project management solutions (e.g., Asana, Trello, Jira, Monday.com) through dedicated widgets and connectors. This provides a centralized view of project updates and tasks within the intranet.
    • Task Updates & Notifications: Facilitates sharing of task updates, milestones, and notifications across relevant teams and communities, keeping everyone aligned.
  • Knowledge Sharing & Co-creation:
    • Integrated Knowledge Base: A powerful Knowledge Base where employees can access and contribute to organizational knowledge.
    • Employee-Generated Content: Empowers employees to share their expertise, create articles, and contribute to internal wikis, fostering a culture of collective knowledge building.
  • Video Collaboration & Management:
    • Secure Video Platform (LumApps Play): Offers secure enterprise video capabilities, allowing for hosting, sharing, and targeted delivery of video content for training, announcements, or collaborative discussions, with features like auto-transcription and chaptering.
    • Integration with Video Conferencing: Connects with tools like Zoom and Google Meet, enabling seamless transitions from a discussion on LumApps to a live video call.
  • Mobile Accessibility for All Workflows:
    • Full-Featured Mobile App: The robust native mobile app ensures that all collaboration tools, from document editing to community discussions and access to integrated apps, are fully functional and accessible for remote and frontline workers.

Winner: LumApps

With Workplace from Meta's imminent discontinuation, its collaboration tools, however familiar, are no longer a viable long-term solution.

Therefore, LumApps is the definitive winner in Collaboration Tools. It offers a more integrated, structured, and comprehensive approach that goes beyond informal social interactions. LumApps seamlessly brings together communication, document collaboration, project insights, and knowledge sharing within a personalized, unified platform. Its deep native integrations with leading productivity suites and third-party tools create a truly fluid and effective collaborative environment for any enterprise.

No items found.
No items found.
Analyst Report

Gartner® Magic Quadrant™ for Intranet Packaged Solutions

No items found.

Mobile Accessibility

Mobile accessibility is no longer a luxury but a necessity for any modern intranet, especially with the rise of remote and frontline workers.

Workplace from Meta

Workplace from Meta's mobile strength stemmed from its close resemblance to the consumer Facebook app.

  • Familiar User Interface: The mobile app mirrored the Facebook experience, making it instantly intuitive for most users to navigate news feeds, groups, and post updates.
  • Dedicated Chat App: Workplace Chat often functioned as a separate app, providing real-time messaging for one-on-one and group conversations.
  • Easy Content Consumption: The feed-based design was well-suited for quickly scrolling through updates, viewing photos, and watching videos on the go.
  • Live Video Streaming: Supported live video broadcasting directly from mobile devices, which was a powerful tool for quick announcements and events.

However, the critical factor is that Workplace from Meta is being discontinued. All functionality, including its mobile apps, will cease to operate by June 1, 2026. This means any mobile accessibility advantages it once had are now irrelevant for future planning.

LumApps Features for Mobile Accessibility

LumApps is built with a "mobile-first" philosophy, ensuring its native app is a full-fledged extension of the desktop platform, empowering all employees regardless of their location or device.

  • Full Feature Parity (or Near Parity): The LumApps mobile app provides access to virtually all core intranet features available on desktop, including:
    • Personalized news feeds and targeted information streams.
    • Access to and interaction within social communities (liking, commenting, posting).
    • Employee directory and profiles.
    • Access to integrated business tools and essential documents.
    • Learning modules and knowledge base.
  • Intuitive & Engaging User Experience: The mobile app boasts a clean, modern, and highly intuitive interface, designed for optimal usability on smaller screens. Its personalized feeds ensure that relevant information is always front and center, reducing noise.
  • Content Creation & Contribution on the Go: Employees can not only consume but also create and publish a wide range of content directly from their mobile devices, including community posts, articles, and even attaching files (images, documents, links). This empowers frontline workers to share real-time updates and insights.
  • Real-time Interaction & Push Notifications: Enables full participation in social discussions, polls, and surveys. Targeted push notifications ensure critical company news, urgent alerts, and relevant community activities reach employees immediately, regardless of where they are.
  • Seamless Integration with Business Tools: Essential business applications (HR, IT support, operational tools) integrated into the LumApps platform are often accessible directly through the mobile app, reducing context switching and enabling on-the-go task completion.
  • Offline Access (where applicable): For roles in areas with limited connectivity, LumApps can offer features for offline content viewing, ensuring continuous access to vital information.
  • Customizable Branding: The mobile app can be fully white-labeled and branded to match the company's unique identity, providing a consistent and professional experience across all devices.
  • Designed for All Workers: Specifically caters to the needs of frontline, remote, and deskless workers, ensuring they are fully included, informed, and productive.

Winner: LumApps

Given the impending shutdown of Workplace from Meta, any discussion of its mobile accessibility for future-proofing an intranet is irrelevant.

Therefore, LumApps is the undisputed winner in Mobile Accessibility. Its commitment to a full-featured, robust, native mobile application that mirrors the desktop experience sets it apart. LumApps empowers all employees – from executives to frontline staff – with seamless access to critical information, tools, and collaboration capabilities directly from their mobile devices, ensuring consistent engagement and productivity regardless of their work location.

Analytics and User Insights

Analytics and user insights are critical for any intranet to prove its value and continuously improve the employee experience.

Workplace from Meta

Workplace from Meta provided basic insights into platform usage, reflecting its social media roots.

  • Insights Dashboard: Offered an Admin Panel with an "Insights" section to track basic metrics.
  • Key Metrics: Typically included data on:
    • People: Active users, sign-ups, and user growth.
    • Activity: Volume of content created (posts, comments, reactions).
    • Groups: Growth, engagement, and membership insights for specific groups.
    • Posts: Views, likes, and comments on individual posts.
    • Connections: Identified interactions between users (post views, comments, private messages).
  • Filtering: Allowed some filtering of insights by custom profile fields like country or department.
  • Focus: Primarily focused on adoption and engagement metrics within the Workplace platform itself.

The most significant point is that Workplace from Meta's services are terminating. All its analytics dashboards and data access will cease to exist by June 1, 2026. This means any historical strengths in analytics are now irrelevant for organizations needing a long-term solution.

LumApps Features for Analytics & User Insights

LumApps offers a sophisticated and dynamic analytics suite, providing deep, actionable insights to measure intranet effectiveness, optimize communication strategies, and enhance the overall employee experience.

  • Comprehensive Analytics Dashboards:
    • Provides intuitive, dynamic dashboards that offer a holistic view of intranet performance, not just isolated metrics.
    • Allows administrators to easily visualize key performance indicators (KPIs) related to communication, engagement, and productivity.
  • Deep Content Performance Insights:
    • Tracks detailed metrics on content consumption (views, unique viewers, time spent), engagement (likes, comments, shares, clicks), and reach.
    • Identifies trending topics, popular content formats, and content gaps to inform future communication strategies.
    • Allows for A/B testing of content to see what resonates best with different audiences.
  • Audience & User Behavior Analytics:
    • Provides insights into user behavior, including login frequency, most active users, top contributors, and navigation paths.
    • Leverages personalization data to understand how different employee segments interact with the platform and content.
    • Identifies communication silos and areas needing more attention.
  • Employee Engagement Metrics:
    • Measures overall engagement levels, community activity, participation in campaigns, and feedback from surveys/polls.
    • Helps quantify the impact of employee recognition programs and social interactions.
  • Integration Impact Analytics:
    • Provides insights into the usage and effectiveness of integrated third-party applications, helping to understand which tools are most utilized through the intranet.
  • Actionable Insights & Recommendations:
    • LumApps focuses on transforming raw data into actionable insights, providing recommendations to optimize communication strategies, improve content relevance, and boost overall employee engagement.
    • Helps identify which types of content drive the most employee advocacy or knowledge sharing.
  • Custom Reporting:
    • Allows for the creation of custom reports tailored to specific organizational needs, enabling deeper dives into particular metrics or campaigns.
  • Secure Data Handling:
    • Ensures all analytics data is handled securely and in compliance with global data privacy regulations (e.g., GDPR).

Winner: LumApps

Given the impending discontinuation of Workplace from Meta, its analytics capabilities are no longer a factor for any forward-thinking organization.

Therefore, LumApps is the undisputed winner in Analytics and User Insights. LumApps offers a far more advanced, comprehensive, and actionable analytics suite designed for enterprise-level strategic decision-making. It provides deep insights into content performance, user behavior, and overall engagement across the entire digital workplace, empowering organizations to make data-driven decisions that genuinely improve employee experience and business outcomes.

Customer Support

Customer support is a critical factor for any enterprise software, ensuring smooth implementation, ongoing operation, and quick resolution of issues.

Workplace from Meta

Workplace from Meta offered various support channels, but the imminent shutdown fundamentally impacts its long-term viability.

  • Online Help Center: Provided a comprehensive self-service knowledge base with FAQs, setup guides, and technical resources.
  • Direct Support: Offered direct customer support through unlimited support tickets, with stated response times (e.g., within 24 hours for Core Plan, 4 hours for Enhanced Admin and Support add-on). Live text chat support was also available.
  • Community Support: Leveraging its social nature, Workplace encouraged peer-to-peer support within its own platform communities.
  • Partner Network: Relied on a network of partners for implementation and additional support services.
  • Tiered Support: Offered an "Enhanced Admin and Support" add-on for priority support and faster response times.

Critical Impact of Shutdown: As of June 16, 2025, Workplace is still fully operational, but this will change. By September 1, 2025, it will enter read-only mode, and by June 1, 2026, all access will be terminated, and data deleted. This means any customer support for Workplace from Meta beyond August 2025 will be severely limited, if it exists at all, for new issues or active use cases. Organizations currently using Workplace are being directed to migrate and will need to rely on the support of their chosen new platform or migration partner.

LumApps Features for Customer Support

LumApps provides a robust, multi-tiered support structure tailored for enterprise clients, focusing on proactive engagement, quick response times, and comprehensive problem resolution.

  • Dedicated Customer Success Team: LumApps emphasizes a partnership approach, often providing dedicated Customer Success Managers (CSMs) who work closely with clients on strategic adoption, optimization, and long-term success.
  • Multi-Tiered Support Services: Offers various support levels designed to meet different organizational needs, typically including:
    • First Level Support: Often provided by the client's internal Super Administrators (trained by LumApps).
    • Second Level Support: Provided directly by LumApps' Help Desk, handling incident investigation, problem-solving, and routine maintenance.
  • Global Help Desk & Regional Coverage: Operates help desks across different time zones (e.g., EMEA, NAM/LATAM, APAC) to provide timely support during business hours in relevant regions.
  • Service Level Agreements (SLAs): Provides clear target response times based on incident priority levels (e.g., critical issues acknowledged within 1 business hour, less severe within 4 business hours).
  • Web Portal for Ticketing: Customers can submit and track support requests through a dedicated web portal, ensuring transparent communication and efficient case management.
  • Proactive Monitoring & Maintenance: LumApps actively monitors its platform for performance and security, often resolving issues before they impact customers. Regular updates and maintenance are part of the service.
  • Extensive Documentation & Knowledge Base: Offers a comprehensive online help center, user guides, and a knowledge base to empower self-service troubleshooting and learning.
  • Partner Ecosystem: Collaborates with a strong network of implementation and technology partners who can provide additional localized support and specialized services.
  • Training Programs: Provides training for client administrators and super-users to ensure they are equipped to manage and support their LumApps intranet effectively.
  • Positive Customer Reviews: Review platforms often highlight LumApps' "Service & Support" as a strong point, with high ratings from users, indicating a reliable and responsive support team.

Winner: LumApps

With the impending shutdown of Workplace from Meta, its customer support becomes irrelevant for any long-term strategy. Organizations migrating away will receive limited support during the transition, but no ongoing operational support.

Therefore, LumApps is the definitive winner in Customer Support. LumApps offers a comprehensive, dedicated, and globally available support infrastructure designed to meet the complex needs of enterprises. Its multi-tiered support, clear SLAs, proactive customer success engagement, and strong reputation for responsiveness ensure that organizations choosing LumApps will have reliable, ongoing support for their critical intranet operations.

Employee engagement features (apps, platforms...)

Employee engagement is about creating a thriving work environment where employees feel connected, valued, and motivated.

Workplace from Meta

Workplace from Meta's engagement strategy was largely built on its social media foundations, promoting informal, real-time interactions.

  • Familiar Social UI: Its Facebook-like news feed, groups, reactions, and comments made it instantly familiar and easy for employees to engage with content and each other.
  • Groups for Interaction: Encouraged employees to join various groups (work-related, interest-based) to communicate, share updates, and collaborate informally.
  • Live Video & Q&A: Enabled engaging live broadcasts for company-wide announcements, executive Q&A sessions, and training, fostering real-time interaction.
  • Chat: Integrated chat for instant messaging, facilitating quick, informal communication.
  • Basic Polls & Surveys: Allowed for simple polls and surveys within groups to gather quick feedback.
  • Informal Recognition: Users could give "likes" and "reactions" to posts, offering a basic form of recognition.

The critical reality is that Workplace from Meta's services are terminating. All its engagement features, platforms, and apps will cease to exist by June 1, 2026. This means any past strengths in engagement are now irrelevant for organizations seeking a long-term strategy.

LumApps Features for Employee Engagement

LumApps approaches employee engagement holistically, blending advanced technology with a deep understanding of employee needs to create a truly personalized and connected experience across its entire platform.

  • AI-Powered Personalization (Smart Engagement):
    • Contextual Content Delivery: Uses AI to deliver highly relevant news, articles, tools, and social content directly to each employee's personalized feed based on their role, location, interests, and behavior. This ensures employees see what matters most, significantly boosting engagement and reducing information fatigue.
    • Proactive Insights & Recommendations: The AI can suggest relevant communities to join, experts to connect with, or learning content to consume, fostering continuous engagement and development.
  • Vibrant Communities & Social Interaction:
    • Dynamic Hubs: Creates unlimited, highly configurable communities for teams, projects, departments, or shared interests. These are active spaces for discussion, file sharing, knowledge exchange, and informal interactions.
    • Rich Social Features: Full suite of social tools including likes, comments, mentions, shares, and a variety of rich media options to encourage lively and meaningful participation.
  • Comprehensive Employee Journeys:
    • Structured Engagement: LumApps supports the creation of "employee journeys" for key moments like onboarding, career development, or policy changes. These provide personalized content, tasks, and communications to guide and engage employees every step of the way.
  • Robust Employee Recognition & Appreciation:
    • Integrated Recognition Center: Provides dedicated features for peer-to-peer recognition, public shout-outs, and acknowledging contributions, fostering a positive and motivating company culture.
  • Feedback & Idea Management:
    • Multi-Channel Feedback: Offers diverse tools for collecting employee feedback, including in-app surveys, pulse checks, and idea management systems, allowing organizations to listen actively and respond to employee sentiment.
  • Seamless Integration with Daily Workflows:
    • Unified Digital Workplace: By deeply integrating with Microsoft 365, Google Workspace, and over 100 other business applications, LumApps reduces context switching. Employees stay engaged within one platform to access tools, collaborate on documents, and manage tasks, making work more efficient and less frustrating.
  • Global Accessibility & Inclusivity:
    • Mobile-First Design: A robust native mobile app ensures all engagement features are fully accessible and interactive for every employee, including frontline and deskless workers, fostering inclusive engagement across the entire workforce.
    • Multi-Language Support: Content can be easily translated, ensuring all employees receive communications in their preferred language.
  • Actionable Analytics:
    • Provides deep insights into engagement patterns, content consumption, and sentiment, enabling HR and communication teams to continually refine their strategies and prove ROI.

Winner: LumApps

Given the impending shutdown of Workplace from Meta, any discussion of its engagement features for future-proofing an intranet is irrelevant.

Therefore, LumApps is the undisputed winner in Employee Engagement Features. LumApps offers a more sophisticated, intelligently personalized, and deeply integrated platform that drives engagement across the entire employee lifecycle. Its AI-powered capabilities, comprehensive journey management, robust community features, and seamless integration into daily workflows create a truly unified and dynamic experience, making it the superior choice for fostering a highly engaged and productive workforce in the long term.

Employee experience features (apps, platforms...)

The "Employee Experience" (EX) encompasses every single interaction an employee has with their company and its tools, from their first day to daily tasks, communication, well-being, and growth.

Workplace from Meta

Workplace from Meta's approach to EX was largely driven by its familiar social interface, aiming for easy, informal communication and connection.

  • Social Connection: Provided a familiar environment for employees to connect through news feeds, groups, and chat, fostering a sense of community through informal interactions.
  • Basic Communication: Enabled company-wide announcements, live video broadcasts, and direct messaging to keep employees informed.
  • Informal Knowledge Sharing: Allowed for sharing documents and information within groups, though lacked structured knowledge management.
  • Mobile Access: Offered a mobile app for on-the-go communication and content consumption.

Crucially, with Workplace from Meta discontinuing all services by June 1, 2026, its entire EX offering will cease to exist. Organizations need to migrate, making its historical EX features moot for future strategic planning.

LumApps Features for Employee Experience

LumApps is purpose-built as an Employee Experience Platform (EXP), creating a truly personalized, integrated, and proactive digital workplace for every employee.

  • Holistic Digital Home:
    • Unified Access: Consolidates all critical employee touchpoints—internal communications, collaboration tools, HR services, IT support, knowledge bases, and integrated business applications—into a single, personalized portal. This eliminates app sprawl and provides a seamless "single pane of glass" experience.
    • Reduced Friction: By integrating everything, LumApps minimizes context switching, making it easier for employees to find what they need and complete tasks efficiently, leading to higher satisfaction and productivity.
  • AI-Powered Personalization & Proactive Support:
    • Intelligent Feeds & Dashboards: Leverages advanced AI and employee data to dynamically curate personalized news feeds, content recommendations, and dashboards. This ensures each employee sees highly relevant information, driving engagement and preventing information overload.
    • Digital Assistant & Chatbot: An AI-driven virtual assistant provides instant support for common HR, IT, and operational queries, guides employees through processes, and offers proactive recommendations, significantly reducing friction in daily tasks.
    • Employee Data Layer: Collects data from various sources to build a holistic employee profile, informing personalization and intelligent recommendations.
  • Comprehensive Employee Journeys & Milestones:
    • Automated Lifecycle Support: Guides employees through critical moments of their lifecycle with automated, personalized content, tasks, and communications. This includes robust onboarding programs, career development pathways, benefits enrollment, parental leave support, and even offboarding.
    • Increased Belonging: Ensures employees feel supported, informed, and connected during key transitions, fostering loyalty and a positive long-term relationship.
  • Seamless Integration & Productivity Tools:
    • Deep Integrations with Enterprise Systems: Offers native, bi-directional integrations with Microsoft 365 (Teams, SharePoint, OneDrive) and Google Workspace (Drive, Docs, Chat), along with over 100 other business applications (HRIS, ITSM, CRM). This enables real-time collaboration, access to critical data, and streamlined workflows without leaving the intranet.
    • Micro-apps: Allows for embedding essential tools and functionalities directly within the platform.
  • Vibrant Community & Culture Building:
    • Dynamic Social Spaces: Facilitates unlimited, configurable social communities for departments, projects, and interests, fostering strong connections, knowledge sharing, and a sense of belonging across the organization.
    • Employee Recognition: Built-in tools for peer-to-peer recognition, shout-outs, and celebrating achievements, actively cultivating a positive and appreciative culture.
    • Virtual Town Halls & Leadership Corner: Provides dedicated spaces for leadership communication and interactive sessions, boosting transparency and trust.
  • Mobile-First & Inclusive Access:
    • Robust Native Mobile App: Delivers a fully functional and engaging mobile experience that mirrors the desktop platform, ensuring all employees (including frontline, deskless, and remote workers) have equal access to information, tools, and community from anywhere.
    • Multi-Language Support: Facilitates communication across diverse global workforces with multi-language capabilities and automated translation.
  • Actionable Analytics for EX Improvement:
    • Comprehensive Dashboards: Provides deep insights into employee engagement, content consumption, platform usage, and journey effectiveness, allowing HR and communications teams to continuously optimize the EX based on data.

Winner: LumApps

With the impending shutdown of Workplace from Meta, it is no longer a viable option for any organization's future EX strategy.

Therefore, LumApps is the undisputed winner in Employee Experience features. LumApps provides a vastly more comprehensive, intelligent, and deeply integrated Employee Experience Platform. It goes beyond basic communication and social features to create a truly unified, personalized, and proactive digital environment that supports every facet of an employee's journey, from daily tasks and learning to collaboration and career milestones. LumApps is the strategic choice for organizations committed to building a superior and sustainable employee experience.

Employee mobile app

Mobile accessibility is paramount for modern intranets, especially given the prevalence of remote and frontline workers.

Workplace from Meta

Workplace's mobile strength stemmed from its instant familiarity and ease of casual communication, mirroring the consumer Facebook experience.

  • Familiar UI: The mobile app looked and felt like Facebook, making it incredibly easy for users to consume news feeds, interact in groups, and send messages without training.
  • Dedicated Chat App: Workplace Chat often functioned as a separate app, handling real-time messaging for quick one-on-one and group conversations.
  • Content Consumption: The app was well-suited for quickly viewing posts, photos, and live videos.
  • Push Notifications: Delivered alerts for new posts and messages.

LumApps Mobile App

LumApps is built with a "mobile-first" philosophy, ensuring its native app is a powerful, fully-featured extension of the desktop platform, accessible to all employees.

  • Full Feature Parity (or Near Parity): The LumApps mobile app provides access to virtually all core intranet functionalities available on the desktop, including:
    • Personalized news feeds and targeted information streams.
    • Full interaction within social communities (liking, commenting, posting).
    • Employee directory and profiles.
    • Access to integrated business tools and essential documents.
    • Learning modules and knowledge base.
  • Intuitive & Engaging UX: Designed for optimal usability on mobile screens, with a clean interface that intelligently prioritizes relevant information for each user.
  • Content Creation & Contribution: Employees can not only consume but also create and publish various types of content (e.g., community posts, articles, photos, videos) directly from their mobile device, empowering frontline workers to share real-time insights.
  • Real-time Interaction & Smart Notifications: Full participation in social discussions, polls, and surveys is enabled. Targeted push notifications ensure critical company news, urgent alerts, and relevant community activities reach employees immediately, anywhere.
  • Seamless Integration with Business Workflows: Integrated business applications (HR, IT, operational tools) are often accessible directly through the mobile app, reducing context switching and enabling on-the-go task completion.
  • Offline Access (where applicable): For workers in areas with limited connectivity, LumApps can support offline content viewing to ensure continuous access to vital information.
  • Customizable Branding: The mobile app can be fully white-labeled and branded to match the company's unique identity, providing a consistent and professional experience across all devices.
  • Designed for All Workforces: Explicitly developed to meet the needs of frontline, remote, and deskless workers, ensuring inclusivity and equitable access to information and tools.

Winner: LumApps

Given the impending shutdown of Workplace from Meta, its mobile apps will soon be non-existent for organizations.

Therefore, LumApps is the undisputed winner in Employee Mobile App capabilities. LumApps' commitment to providing a robust, full-featured, native mobile application that mirrors the desktop experience sets it apart. It empowers all employees – from corporate staff to frontline workers – with comprehensive access to critical information, tools, and collaborative features directly from their mobile devices, ensuring consistent engagement and productivity regardless of location.

Features for frontline & remote workers (app, chat, platforms...)

Reaching and engaging frontline and remote workers is a top priority for modern enterprises. 

Workplace from Meta

Workplace from Meta leveraged its social media familiarity to try and bridge the communication gap for non-desk workers.1

  • Familiar Mobile App (Historically): The app mirrored the consumer Facebook experience, making it easy for frontline workers to quickly grasp, view feeds, and interact with basic posts.2
  • Chat Features: Integrated chat allowed for quick 1:1 and group messaging, useful for real-time team coordination.3
  • Live Video: Strong live broadcasting capabilities enabled management to reach a broad, dispersed workforce with announcements and updates.4
  • Groups: Facilitated informal team communication and quick sharing of updates within specific workgroups.5
  • Auto-Translate: Offered automatic translation of posts, beneficial for diverse global workforces.6

The critical reality is that Workplace from Meta's services are terminating. All its features, including its mobile apps and chat, will cease to exist by June 1, 2026. This renders any past advantages for frontline and remote workers irrelevant for organizations seeking a long-term strategy.

LumApps Features for Frontline & Remote Workers

LumApps is purpose-built to empower and connect every employee, with a specific focus on meeting the unique needs of frontline and remote workforces through a holistic, mobile-first approach.7

  • Robust, Full-Featured Native Mobile App:
    • Comprehensive Functionality: The LumApps mobile app delivers nearly all desktop functionalities, including personalized news feeds, interactive social communities, access to business tools, directories, and knowledge bases.8
    • Content Creation on the Go: Empowers frontline managers and staff to create and share their own content (posts, photos, videos) directly from their devices, enabling valuable bottom-up communication and real-time field updates.9
    • Offline Access (where applicable): Provides capabilities for accessing critical content even without an internet connection, vital for workers in remote areas or those with intermittent connectivity.10
  • Personalized & Targeted Communication (Beyond Broadcast):
    • AI-Driven Relevance: Uses AI to ensure frontline workers receive highly personalized news, alerts, and job-specific updates relevant to their role, location, or shift, cutting through irrelevant information.11
    • Multi-Channel Delivery: Delivers critical communications via mobile app push notifications, in-app messages, and even integrations with other platforms they might use.12
  • Seamless Integration with Operational Tools:
    • Integrated Micro-apps & Tools: Deeply connects with essential operational tools, HR systems (for shift management, PTO requests), and IT support.13 Employees can perform critical tasks and access necessary apps directly from the intranet and mobile app, reducing context switching and improving efficiency.14
    • Digital Assistant: An AI-powered assistant answers common FAQs, guides employees to resources, and helps them self-serve HR/IT requests, making support easily accessible without needing to be at a desk.15
  • Structured Knowledge & Learning Access:
    • Mobile-Accessible Knowledge Base: Provides easy, mobile-friendly access to crucial operational documents, safety procedures, FAQs, and microlearning modules, ensuring frontline workers have the knowledge they need to do their jobs effectively and safely.16
    • Learning Journeys: Supports structured learning paths accessible on mobile, facilitating continuous skill development.17
  • Inclusive Communication & Community:
    • Connects All Employees (even non-email users): LumApps offers solutions to onboard and connect employees who do not have corporate email addresses, ensuring every single employee is included in company communications.18
    • Multi-Directional Communication: Facilitates top-down news, bottom-up feedback (surveys, ideas), and peer-to-peer social interaction within communities, ensuring frontline voices are heard.19
    • Employee Recognition: Enables recognition and shout-outs, visible on mobile, boosting morale and fostering a positive culture.20

Winner: LumApps

Given the impending shutdown of Workplace from Meta, its features for frontline and remote workers will soon cease to exist, making it an unsustainable choice.

Therefore, LumApps is the undisputed winner in Features for Frontline & Remote Workers. LumApps offers a far more comprehensive, integrated, and intelligently designed solution that specifically addresses the unique challenges of these workforces.21 Its robust mobile app delivers near-full functionality, its AI-powered personalization ensures relevance, and its deep integrations with operational tools empower workers with seamless access to everything they need, truly fostering an inclusive, connected, and productive experience for all employees, regardless of their location or access to a desk.22

Corporate & Enterprise intranet features

Corporate and enterprise intranets demand far more than just basic communication; they require robust infrastructure, sophisticated governance, and deep integration to manage complex organizational structures and diverse needs.

Workplace from Meta

Workplace from Meta offered features for enterprise use, but its core design was still rooted in a social network paradigm, and most importantly, it's ceasing operations.

  • Scalability (Historically): Designed to handle large numbers of users, leveraging Meta's global infrastructure.
  • Groups & Communication: Allowed for hierarchical groups, company-wide announcements, and direct messaging to manage communication within large organizations.
  • Basic Governance: Provided admin roles, content moderation tools, and some reporting on activity.
  • Integrations: Offered integrations with some common business tools, including aspects of Microsoft 365 and Google Workspace.
  • Familiarity: Its Facebook-like interface eased adoption, which was beneficial for large, diverse workforces initially.

Critical Impact of Shutdown: Workplace from Meta is being discontinued. All its features, scalability, and support will cease to exist by June 1, 2026. This means any past strengths in enterprise features are now irrelevant for organizations needing a long-term solution. Companies currently using it must migrate, making LumApps a vital consideration.

LumApps Features for Corporate & Enterprise Intranets

LumApps is purpose-built as an enterprise-grade platform, offering unmatched scalability, customization, and control necessary for large, complex organizations.

  • Unmatched Scalability & Performance:
    • Designed for global enterprises with hundreds of thousands of users, ensuring high performance, reliability, and continuous uptime (e.g., 99.97% SLA).
    • True SaaS architecture readily handles multi-tenant configurations.
  • Multi-Site & Multi-Brand Support:
    • Crucial for Enterprises: Enables the creation and management of multiple distinct intranet sites or portals, each with its own branding, specific content, tailored navigation, and granular permissions. This is essential for organizations with diverse departments, regional offices, or multiple subsidiary brands operating under one corporate umbrella.
  • Granular Governance & Advanced Permissions:
    • Precise Control: Offers highly detailed Role-Based Access Control (RBAC) and granular permission settings down to the content and feature level. This ensures strict control over who can access, create, edit, and publish information, meeting complex compliance and security requirements.
    • Workflow Automation: Supports configurable content approval workflows, ensuring content quality and adherence to corporate guidelines before publishing.
  • Sophisticated Content Management & Information Architecture:
    • Custom Content Types: Beyond basic posts, organizations can define custom content types with specific fields, layouts, and workflows, ensuring consistency and structured information for complex business needs (e.g., policy documents, product specifications, project methodologies).
    • Advanced Metadata & Taxonomy: Utilizes hierarchical metadata and robust taxonomy management, allowing for precise categorization and discoverability of vast amounts of corporate information.
  • Deep Integration Hub for the Enterprise Stack:
    • Native & Extensive Integrations: Provides native, bi-directional integrations with both Microsoft 365 (SharePoint, Teams, OneDrive) and Google Workspace (Drive, Docs, Chat), enabling seamless collaboration and content surfacing.
    • 100+ Connectors: Offers a vast library of pre-built connectors for critical enterprise systems (HRIS like Workday, ITSM like ServiceNow, CRM like Salesforce, ERP, etc.), consolidating access and workflows into one platform.
    • Open APIs & SDK: Provides robust APIs and SDK for custom integrations, allowing enterprises to connect virtually any internal system.
  • AI-Powered Intelligence for Enterprise Needs:
    • Enterprise Search: AI-powered search with natural language understanding and smart filters can search across the entire intranet, connected applications, and knowledge bases, allowing employees to find highly specific information quickly.
    • Personalization at Scale: AI ensures that personalized content, relevant tools, and critical updates are delivered to each employee across a large organization, reducing information noise.
  • Robust Security & Compliance:
    • Built with enterprise-grade security (encryption, SSO, MFA) and holds numerous certifications (SOC 2 Type II, ISO 27001, GDPR), critical for global operations and regulated industries.
    • Offers data residency options to comply with regional requirements.
  • Dedicated Enterprise Support & Services:
    • Provides comprehensive support, including dedicated Customer Success Managers, professional services for complex implementations and migrations (e.g., from Workplace), and global 24/5 or 24/7 support.

Winner: LumApps

With Workplace from Meta's impending discontinuation, it is no longer a viable option for any enterprise's future intranet strategy.

Therefore, LumApps is the undisputed winner in Corporate & Enterprise Intranet Features. It offers a far more sophisticated, scalable, customizable, and deeply integrated platform specifically designed to meet the complex demands of large, global organizations. LumApps provides the robust architecture, granular control, advanced content management, and comprehensive integration capabilities that enterprises need to effectively manage internal communications, foster collaboration, streamline operations, and deliver a superior employee experience at scale.

LumApps vs Workplace company information sharing

When you have an important company announcement that all employees should read, both LumApps and Workplace have the ability to highlight important updates. On Workplace you can pin posts to the top of the news feed and you can designate a high, medium, or low urgency level. Workplace allows you to send a push email notification to get extra eyes on your post.

But what about deskless employees? LumApps takes this notification process a step further with push notifications to email, desktop and mobile apps, or phone. You can also set up ‘campaigns’ to designate a schedule for push notifications with targeted messaging and timed delivery.

LumApps vs Workplace performance & uptime

Meta Workplace uses a Processor to Processor module of the new SCCs. Workplace does not advertise an uptime rate or guarantee, but there is a status website where they report outages and known issues.

LumApps boasts a service level agreement uptime of 99.9%, with both cloud providers (Google Cloud Platform and Microsoft Azure); meaning downtime is extremely rare and noncritical.

What is replacing Workplace from Meta?

Meta announced that Workplace from Meta will be shutting down by September 2025, with a read-only mode starting September 1, 2025, and a full shutdown by June 1, 2026. This means organizations currently using Workplace are actively looking for replacements.

There's no single direct "replacement" in the sense of a new Meta product stepping in. Instead, organizations are evaluating a wide array of existing employee communication and collaboration platforms to find the best fit for their needs.

What is the Best Alternative to Facebook Workplace?

The "best" alternative depends heavily on your organization's specific needs, size, existing tech stack, and desired features. However, several strong contenders are emerging as top choices for companies migrating away from Workplace from Meta.

Here are some of the leading alternatives, along with their key strengths, keeping in mind the "Optimistic Architect" brand voice for LumApps:

1. LumApps (The Connected Employee Hub)

  • Why it's a top alternative: As highlighted in our comparison, LumApps is designed as a comprehensive, future-ready intranet and employee experience platform.1 It goes beyond simple social networking to offer a truly integrated digital workplace. This includes deep integrations with Microsoft 365 and Google Workspace, robust AI-powered search, customizable branding, advanced analytics, and dedicated support for multi-site deployments.2 LumApps is built to be a central hub for all employee needs, fostering engagement and productivity.3
  • Key Differentiators: Focus on holistic employee experience, strong intranet capabilities, deep enterprise integrations, and robust analytics.4

2. Microsoft Viva Engage (formerly Yammer) & Microsoft Teams

  • Why they're strong contenders: For organizations already heavily invested in the Microsoft 365 ecosystem, Viva Engage and Teams offer seamless integration.5 Viva Engage focuses on community building and enterprise social networking, acting as a direct spiritual successor to Yammer.6 Microsoft Teams provides robust chat, video conferencing, and file sharing.7
  • Key Differentiators: Native integration with Microsoft 365, familiarity for existing Microsoft users.

3. Workvivo (by Zoom)

  • Why it's a strong contender: Workvivo is positioned as Meta's preferred migration partner.8 It's a social intranet focused on employee engagement, with features like activity feeds, news articles, live streams, and employee recognition. It emphasizes a mobile-first design.
  • Key Differentiators: Strong focus on employee engagement and culture, mobile accessibility, preferred migration partner status.

4. Staffbase

  • Why it's a strong contender: Staffbase is a comprehensive internal communication platform, often lauded for its strong editorial features, multi-channel communication capabilities, and mobile-first approach.9 It's well-suited for enterprises and often includes robust analytics.
  • Key Differentiators: Powerful internal communication features, mobile-first design, strong analytics.

5. Simpplr

  • Why it's a strong contender: Simpplr prioritizes the "intranet" experience, offering features like AI-powered content assistance, strong analytics, and user-friendly design. It's designed to be a virtual company hub.
  • Key Differentiators: AI-powered features, strong intranet capabilities, comprehensive insights.

6. Blink (The Frontline Connector)

Blink is another strong contender in the employee communication and engagement space. Here's how it aligns with our "Optimistic Architect" voice:

  • Why it's a strong contender: Blink is purpose-built to connect and empower frontline workers, offering a single, intuitive platform for communication, information access, and essential tools. It acts as a digital hub that bridges the gap between the deskless workforce and the wider organization, enhancing productivity and engagement.
  • Key Differentiators: Mobile-first design optimized for frontline workers, focus on essential tools and communications, and strong emphasis on fostering connections across all employee segments.You're right to ask for a closer look at Blink! It's a strong player, particularly for frontline workers.

Factors to Consider When Choosing an Alternative:

When evaluating options, consider these key aspects to find the perfect fit for your organization's unique needs:

  • Integration with Existing Systems: How well does the new platform integrate with your current HR, CRM, productivity suites (Microsoft 365, Google Workspace), and other essential business applications?
  • Employee Engagement Features: Does it offer more than just communication? Look for features that foster community, recognition, feedback, and content personalization.
  • Scalability and Flexibility: Can the platform grow with your company? Can it adapt to different departments, locations, or even specific user groups (e.g., frontline workers)?
  • User Experience and Adoption: Is it intuitive and easy to use for all employees, regardless of tech savviness? A high adoption rate is crucial for success.
  • Analytics and Insights: Does the platform provide actionable data on content consumption, engagement, and overall platform effectiveness?
  • Security and Compliance: Does it meet your organization's security standards and comply with relevant data privacy regulations?
  • Cost: Evaluate the pricing model in relation to the features and benefits offered.
  • Migration Support: Does the vendor offer support for migrating data and users from Workplace from Meta?

The discontinuation of Workplace from Meta presents a valuable opportunity to rethink and elevate your organization's digital employee experience. By choosing a solution like LumApps, you can architect a more connected, efficient, and inspiring future for your entire workforce.

So which one should you choose?

Workplace might be the winner for you if you want to stream live video. That’s a native feature that could be a standout.

Workplace is not intended for corporate communications and knowledge management, as content is hard to organize, and quickly becomes lost and siloed.

LumApps, on the other hand, is a good choice if you want hyper-personalized, thoughtful communications. Plus, you can utilize the built-in for you if you want to utilize a digital assistant to streamline productivity. The LumApps digital assistant can help employees self-serve on IT tasks (such as resetting passwords) or HR queries by searching the database for common answers and solutions.

If you want a comprehensive employee experience platform that is regularly improved and invested in, LumApps would be a good solution for your team.

Want to see how LumApps can empower your team? Book a demo today.

Get started with LumApps

We would love to know more about your goals. How can we help?

FAQ

No items found.
LumApps
Insights
Blog
LumApps vs. Workplace from Meta: Which alternative intranet is better? Comparison study