Employee Intranet for Employee Engagement
Being customer-centric is a core focus for most organizations. Now, more companies are shifting their focus, time and resources to being an employee-centric organization. Because employee centric orgs retain their employees, and provide more supportive working environments for their employees, ultimately attributing to better customer experience.
People are the driving force of business success. The most future-forward companies are adopting a strategy of improved employee engagement and experience. This trend isn’t new, but it has accelerated in recent years.
Connecting these employees requires an employee intranet that acts as a single source of truth. This guide explains how employee intranet software has evolved and why it’s a crucial business driver.
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Advocating for Employee Experience
Employee experience is all the interactions that employees encounter throughout their tenure, from onboarding to offboarding. In previous years, employee intranets served as information repositories without considering employee experience initiatives. In recent years, employee intranets have evolved into platforms dedicated to improving employee experience.
Today’s version of the employee intranet is designed with features to improve all the day-to-day interactions that make up an employee’s experience.
For example:
- An onboarding and HR center for new hires to get information and access important documents
- Communication and collaboration features such as a personalized news feed, communities and employee-generated content
- Features to build company culture such as communities based on role, location, personal interests, or diversity, equity and inclusion communities.
- Knowledge sharing enablement with multi-platform search, and integrations with document storage apps.
A modern employee intranet is a key tool for driving employee engagement and experience. It provides access to information to boost productivity and help coworkers create meaningful connections.
Anywhere, Anytime Connection
As a result of the pandemic, many companies have changed the way they operate. This has led to a more distributed workforce with employees working from home or anywhere around the world. This flexibility has become the norm and is becoming part of employees' expectations.
Modern employee intranets are cloud-based, allowing employees from anywhere that have internet access to connect at any time. More importantly, employees can connect from any device, allowing deskless and frontline employees to get the information they need.
An employee intranet will help create employees who are more engaged - a key organizational goal. It will also assist with remote worker isolation as they’re able to connect with employees all over the world. This is especially true if information about wellbeing is shared throughout the platform.
Empowering Employees
Additionally, modern employee intranets give a workforce a voice with the ability to post content, ask questions and collaborate with others - including management. Integrating social features allows for two-way communication.
By providing employees with an employee intranet portal to share their knowledge and expertise with others, engagement levels will increase. This includes a diverse collection of content - blog-like posts, polls, images, videos, and more. When employees feel like they are able to share knowledge effectively, it builds a sense of pride and ownership.
Employee Intranet Case Studies
Large, international enterprises enhance their digital workplace by using LumApps to improve internal communication, and enhance company culture. Here’s one example of a recent customer success story.
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