This post covers LumApps' recognition in The Forrester Wave™: Intranet Platforms, Q2 2024. For the latest report, see The Forrester Wave™: Intranet Platforms, 2026 →

LumApps is proud to be recognized as a Leader in the prestigious Forrester Wave: Intranet Platforms, Q2 2024! This recognition not only cements for us LumApps' position as a frontrunner in the industry but also underscores our commitment to innovation and customer satisfaction. In this report, Forrester specifically recognized LumApps for strengths in workflow-driven employee journeys, metadata, search and reporting, and application integration — capabilities that reflect our focus on the full employee experience, not just intranet basics.

According to the Forrester Wave report, LumApps is recognized for:

• Innovation Strategy: LumApps fast-tracks innovation through strategic acquisitions, extending beyond traditional intranets.
• Application Integration Focus: Initially centered around the Google ecosystem, LumApps also integrates with Microsoft 365.
• Focus on AI Capabilities: LumApps complements core intranet and comms capabilities with intelligent agent tools and micro-learning features.
• Enhanced Video Support: A differentiator along with video asset search
• Workflow-Driven Employee Journeys: Forrester recognized LumApps’ ability to map communication strategies to key moments in the employee lifecycle — onboarding, role changes, learning milestones — ensuring employees get the right information at the right time.‍
• Metadata, Search, and Reporting: Strong enterprise search and content intelligence capabilities that enable employees to find what they need faster, while EX teams gain the analytics to understand engagement and content performance.

We believe these capabilities cited in the report exemplify LumApps' dedication to providing top-notch intranet and communication solutions that empower organizations and employees to thrive.

“An intranet can be something different and more than what you think. For us at LumApps, that’s the notion of an intranet that equips employees to understand what they need to do, act on their work, and grow their skills within the organization. Being named a Leader in The Forrester Wave is thanks to our customers who’ve trusted in us, believed in us, and pushed us to be better.”

— Sean Winter, GM of North America at LumApps

Exploring LumApps: Revolutionizing Digital Workplaces
 

LumApps is not just another intranet platform; it is a game-changer for businesses seeking to enhance internal communication, collaboration, and productivity.

With a focus on user-friendly interfaces and seamless integrations, LumApps offers a comprehensive suite of features that set it apart from its competitors.

By harnessing the power of LumApps, businesses can foster a culture of transparency, connectivity, and efficiency within their workforce, ultimately driving towards organizational success.

"Large enterprises, from 1,000 to 200,000-plus  employees should consider LumApps, including those with multibrand requirements. Organizations in the Google or the Microsoft ecosystems – or a mix of both – are candidates for LumApps." - The Forrester Wave™ Intranet Platforms, Q2 2024

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This positions LumApps as the enterprise intranet of choice for large-scale, complex deployments — including organizations managing multiple brands, distributed workforces, and hybrid Microsoft–Google environments. Whether you’re standardizing communications across a 5,000-person manufacturer or connecting 150,000 employees across a global retail group, LumApps is built for that scale.

Unlock the Potential with LumApps
 

"An intranet can be something different and more than what you think. For us at LumApps, that’s the notion of an intranet that equips employees to understand what they need to do, act on their work, and grow their skills within the organization," says Sean Winter, GM of North America at LumApps. "Being named a Leader in The Forrester Wave is thanks to our customers who’ve trusted in us, believed in us, and pushed us to be better. "

The Forrester Wave notes how LumApps “complements core intranet and communication capabilities with microlearning, video, and intelligent agent tools. Its roadmap focuses on AI capabilities across the platform, broadening application integration, automating repeatable journeys, and creating a data lake service to equip clients with customized analytics.”

LumApps is designed to be an essential part of the digital Employee Experience (DEX) — focusing on the full picture of employees’ journeys and the insights that drive them. Not just communications, but the tools, knowledge, and growth opportunities that keep every employee connected, informed, and productive.

Are you ready to revolutionize your digital workplace experience? Download the Forrester Wave analyst report to learn how LumApps fast-tracks innovation.  

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Why use The Forrester Wave™ to find your next intranet platform?

The Forrester Wave™ report is one of the most rigorous independent evaluations available to intranet buyers. Unlike vendor-produced comparisons, it assesses platforms across a standardized framework covering current offering, strategy, and market presence — giving organizations a like-for-like view of how solutions perform across the same criteria.

How should organizations use The Forrester Wave™ report in their evaluation?

To get the most from the report, organizations should:

• Identify your specific requirements first — deployment scale, ecosystem (Google, Microsoft, or both), and whether you need multi-brand support.
• Use the Wave to compare vendors against those requirements, not just by their quadrant position.
• Read the full vendor profiles, not just the summary. The narrative for each vendor contains specific strengths and limitations that the graph alone doesn’t show.

How is The Forrester Wave™ different from the Gartner Magic Quadrant?

Both reports evaluate intranet platforms and are used by enterprise buyers, but they differ in methodology and emphasis:

The Forrester Wave™ evaluates vendors across three dimensions: current offering, strategy, and market presence. Vendors are plotted across a spectrum from Challengers to Leaders, with detailed scoring on individual criteria. The process involves hands-on product evaluations and customer reference checks.

The Gartner Magic Quadrant™ positions vendors on two axes — completeness of vision and ability to execute — placing them into four quadrants: Leaders, Challengers, Visionaries, and Niche Players. Gartner places greater emphasis on market execution and future roadmap potential.

Organizations often use both reports together for a fuller picture of the market. LumApps has been recognized as a Leader in both.

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