An intranet without chat is no intranet at all

Over the past decade, messaging platforms have become a fixture of the workplace. And while chat is super beneficial, it can often become unmanageable and even siloed quite quickly. But did you know that you can connect chat tools to your intranet? Connecting chat tools to an intranet offers critical benefits, as integrations enhance connections, communication, and collaboration within an organization. 

Enhancing personal connections at work

With many companies choosing to make hybrid work the norm, employees are looking for connections at work and social capital is no longer just nice! 

Recent McKinsey research showed that employees who feel more connected with people in their internal network are 1.5 times more likely than their peers to report being engaged at work. 

Integrating a messaging app with the intranet allows for real-time communication among employees. 

Oftentimes, the ability to reach out to a colleague is stopped before it can even begin. Maybe you remember seeing a colleague speak in a recent meeting, or read a presentation about a recent project, but can’t quite remember their name? 

With LumApps, you can easily search based on multiple criteria (name, location, department, and skill) to find the right colleague. Once you’ve found the right colleague, an employee can initiate a private Google Chat, Microsoft Teams, or Slack conversation with another colleague, directly from the employee profile in the LumApps user directory.

Reach employees where they work

Different people like to work in different ways. By connecting your messaging apps to an intranet, you have one more way to reach employees in their preferred channel – use the messaging apps to quickly disseminate news and announcements (“in-app messaging”), ensuring everyone stays informed and aligned. 

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This functionality allows employees to do work in their preferred tool (like email, chat, Slack) without communicators needing to post the announcement in multiple places. 

Reducing noise and infobesity is the goal of any internal communications department. They should be able to segment their audience, allowing them to send targeted messages to specific departments, teams, or groups of employees to ensure that information is relevant to the recipients. 

With the LumApps employee intranet, Internal Communicators, HR departments, or any authorized intranet manager can broadcast key messages to their employees via one-to-one convos in Google Chat, Microsoft Teams, and Slack. 

Foster knowledge sharing 

Within the LumApps intranet, employees can share a news article or a community post in the Google Chat Space, Teams channel, or Slack channel of their choice to make sure critical information reaches their colleagues where they are. 

By using the messaging app for internal communication, companies can reduce their reliance on email, decreasing email overload and a more efficient email system.

LumApps makes it easy to integrate with your favorite chat tools

Back in 2022, Google Workspace announced at its Google Cloud Next event it would expand the capabilities of its Google Chat API, as part of its strategy to have Google Workspace be “the hub for users and their work”. As a long-time technical and innovation partner, LumApps was one of the very few software vendors — and the only intranet provider — to be involved in the game with the privilege to access the Google Chat API way before the general availability.  

One year later, LumApps was on stage at the 2023 Google Cloud Next to demo our LumApps+Google Workspace integrations that now include Google Chat! 

At LumApps, we strive to provide employees with the tools to connect and collaborate, and Internal communicators and HR managers with the means to better engage their internal audiences. As part of our product strategy, we provide rich integrations with Google Workspace, Microsoft 365 (Teams included), and integrations with leading business apps like Slack. 

Three dedicated apps empower connections between LumApps and the Google, Microsoft, and Slack messaging tools. Validated by the respective messaging app vendors, the LumApps app for Google Chat, the LumApps app for Teams, and the LumApps app for Slack are available respectively on the Google Workspace Marketplace, the Microsoft AppSource, and the Slack app directory.