Insights

How to improve employee engagement with strategies from Gartner

March 20, 2026

Blair Williamson

When we talk about business today, a crucial factor that makes a big difference is something called "employee engagement." It's not just about having a job; it's about how connected and committed employees feel to their workplace.

In this blog post, we'll explore employee engagement, why it matters, and learn from Gartner's ideas on this topic. We'll also introduce LumApps as a cool tool that can help put these ideas into action.
 

Employee engagement is the emotional commitment an employee has towards their organization and its goals. It goes beyond job satisfaction and salary, and captures a holistic view of a connection between an individual and their workplace.

It's more than just being happy with your work; it's about really caring and being excited to contribute to the success of the company. When employees are engaged, they not only do their jobs well but also come up with new ideas and help make the workplace a better and more positive environment.

Why does it matter? Well, an engaged workforce makes a company better. They work harder, come up with creative solutions, and stick around longer. So, businesses that want to do well need to make sure their team feels connected and committed.
 

Feedback from Gartner on employee engagement is that you should try to measure these five basic engagement categories:


1. Current Job Understanding

Employee engagement begins with a clear understanding of one's role and responsibilities. When employees understand their current job, they can perform their tasks with confidence and efficiency.

A well-defined job description fosters a sense of purpose and direction, contributing to higher engagement levels.

2. Relationship with Supervisor

The connection between employees and their supervisors plays a pivotal role in overall engagement. Research shows a positive relationship built on trust, effective communication, and mutual respect contributes to a healthy work environment.

Supervisors who listen, provide support, and recognize employees' efforts create a sense of belonging and value. This relationship not only influences day-to-day work satisfaction but also impacts the overall morale of the team.

3. Perception of Senior Leadership

The perception of senior leadership significantly influences their engagement levels. When senior leaders are transparent, trustworthy, and aligned with the company values, it instills confidence across the team.

Open communication from leadership about the company's vision and direction fosters a shared sense of purpose. Senior leaders who actively demonstrate commitment to employee well-being and professional growth contribute to a positive organizational culture.

4. Opportunities for Career Growth and Development

The availability of opportunities for career advancement and personal development is a key factor in employee engagement. Individuals are more engaged when they see a path for growth within the organization. This involves not only promotions but also access to training, mentorship programs, and skill-building initiatives.

5. Work Conditions

The physical and environmental aspects of the workplace significantly impact employee engagement. Adequate work conditions encompass factors such as a comfortable and safe physical environment, reasonable workload, and flexibility in work arrangements.

When employees feel supported in managing their work-life balance and experience a positive and inclusive workplace culture, it contributes to a sense of well-being and commitment to the organization.
 

LumApps is a Leader in Intranet Packaged Solutions

Download the analyst report to learn why LumApps is named a Leader in the 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions

LumApps is an intranet software that companies are using to invest in and improve employee engagement. It's a place where employees can find all the important information, talk to each other, and feel more connected to their workplace.

Here are 4 simple strategies that LumApps recommends to improve engagement:

1. Leadership Communication

Bosses should talk to their teams a lot and be clear about what's happening in the company. An intranet can serve as your workplace hub where you can share news and updates from leadership. A thoughtful communication strategy can help everyone feel connected and understand how their work fits into the bigger picture.

2. Continuous Feedback

 It's important to give feedback regularly. This means team members know how they're doing at their job and how they can get even better. It's like a conversation between bosses and employees that happens all the time.

3. Learning and Development Opportunities 

Help your employees learn new things and grow in their careers. This keeps them interested and motivated to do their best. Consider adding video learning to your intranet platform to share educational material. Plus, you can track who has watched the videos.

4. Recognition and Rewards

When employees do a good job, they should be thanked and rewarded. It could be a simple "good job" from a colleague or a more formal reward.

 

  • Internal Communication Hub: LumApps is like a one-stop-shop for company news and updates. It helps employees stay in the loop and know what's going on in the company.
  • Recognition and Rewards: With LumApps, companies can create a culture where employees appreciate each other. It's like giving a virtual high-five to a colleague for a job well done.
  • Feedback and Collaboration Tools: LumApps helps employees talk to each other and share ideas. It resembles a digital space where everyone can express their opinions and feel heard.

LumApps is a Leader in Intranet Packaged Solutions

Download the analyst report to learn why LumApps is named a Leader in the 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions

An intranet serves as a powerful tool to enhance employee engagement within an organization.

Think of it as a central digital space where all internal communication and collaboration happen. This digital hub ensures that everyone in the organization stays connected and well-informed about what's going on.

Imagine having a place where you can easily find updates, company news, and important announcements. An intranet makes this possible, promoting transparency and keeping everyone in the loop about what's happening in the organization.

But it's more than just a news platform. An intranet brings people together. It breaks down the barriers between departments and levels of authority, allowing coworkers to communicate and collaborate effortlessly. Features like discussion forums and instant messaging encourage teamwork and idea-sharing, creating a more dynamic and engaging workplace.

An intranet serves as a single source of truth for regular updates, company news, and important announcements. This level of transparency ensures that employees are well-informed, increasing their sense of connectedness to the company. You can also use your intranet to distribute employee engagement surveys that measure the effectiveness of your efforts.

Intranets also contribute to employee recognition and morale. Platforms that allow for peer-to-peer recognition, showcasing achievements and milestones, create a positive culture of appreciation.

Additionally, an intranet can support employee development by sharing training materials, resources, and opportunities for skill-building. This not only fosters a culture of continuous learning but also provides a pathway for career growth.

In summary, an intranet serves as a catalyst for improving employee engagement with transparent communication, fostering collaboration, promoting recognition, and supporting professional development. It creates a lively and connected workplace community, where employees are informed and dedicated to the organization's success.

 

We would love to know more about your goals. How can we help?

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