Publicis Sapient wins Nielsen Norman Group’s Best Intranet 2022 Award

We are proud to announce that one of our flagship customers, Publicis Sapient, has won the Nielsen Norman Group’s Best Intranet 2022 Award. This award is the result of an in-depth collaboration between LumApps and Publicis Sapient.

Publicis Sapient is the digital transformation and consulting arm of the Publicis Group, contributing to the success of major brands such as Walmart, Nestlé and Audi. Publicis Sapient represents more than 20,000 employees in 17 countries around the world. 

Why Publicis Sapient won a Nielsen Norman Group’s Best Intranets of 2022 Award

Publicis Sapient and LumApps began their collaboration in 2019 to create their digital HQ, VOX, which stands for “Voice of the people.”

At LumApps, we believe that employees are at the heart of corporate strategy, which is why we applaud such a name choice that illustrates the importance of every employee. Employees contribute to company success and culture development by sharing their expertise through their platform.

The LumApps and Publicis Sapient partnership

Publicis Sapient’s previous intranet was 10 years old. It was full of information, but most of which had become obsolete and cluttered. Employees found it difficult to find information they needed for work. The lack of effective knowledge sharing was a barrier for communication, collaboration, and culture within the organization. Publicis Sapient leveraged LumApps to reorganize their content and simplify how employees access their business-critical tools.

LumApps performed a migration of the old site, eliminating obsolete content, adding content lifecycle capabilities and creating “Vox”. This digital HQ allows internal communication teams to disseminate targeted information and provide a personalized employee experience. It contributes to fostering corporate culture and employee engagement by allowing them to share their knowledge. Finally, it fosters collaboration by intelligently connecting employees to each other regardless of their jobs, and by providing access to the tools necessary for their productivity.

This is one of the most impressive LumApps use cases we have seen and a significant example of how modern organizations are using digital tools to connect their people around the world – whether working in the office or remote.

— Chris McLaughlin, CMO at LumApps

Publicis Sapient’s platform is recognized by Nielsen Norman Group for:

The in-depth collaboration between LumApps and Publicis Sapient is recognized for the quality of the Employee Experience provided by their platform built on Microsoft 360 through LumApps. But also for all the features that participate in employee engagement such as:

• Its streamlined communication and storytelling
• Its employee recognition program
• Its application directory providing direct access to operational tools
• Its active community and volunteer programs that employees can join
• Its collaborative features that allow employees to share and encourage a feedback culture
• Its ability to archive content that is not updated

Learn more about the Publicis Sapient use case.