Insights

How to prioritize security when purchasing an employee experience platform

March 20, 2026

Blair Williamson

As an IT manager, one of the most important tasks on your to-do list is sourcing software that meets the needs of your organization.

You might be wondering how to strategically select tools for your employee experience tech stack.  While functionality and ease of use are certainly important factors to consider, security should be a top priority.


As with any software that manages sensitive data, your priority should be protecting the security interests of your company. However, in the case with employee experience software, you’ll also have to keep individual employee security in mind. Employees are more likely to engage with each other on the platform if they know that the software is safe from security breaches and from leaking their often private internal conversations.  

Here are our top tips on how to prioritize security when shopping for software. By following these guidelines, you can ensure that the software you choose is not only functional and easy to use, but also secure and compliant.

IT Leader's Checklist: 9 Steps to Build an Employee Experience Tech Stack

Follow this 9-step process created to evaluate your tech stack and thoughtfully present an organized plan to your team. 

1. Research the Company's Security Practices

Before you even consider purchasing software from a vendor, it's important to research their security practices. Look for companies that have a strong track record of prioritizing security, and be wary of vendors who are vague or noncommittal when it comes to their security practices. 

Typically, you can do a simple Google search for the name of the company you’re considering + security. Top results should include a page on their website dedicated to explaining their security measures. If you don’t find a similar page, like LumApps security, it might be a “flag” that this company might not be heavily invested in security measures. 

Some key things to look for include whether the vendor regularly conducts security audits and assessments, if they have a clear security policy in place, and if they provide regular security updates and patches for their software. 

2. Consider Data Encryption and Storage

Another important factor to consider when prioritizing security is how data is encrypted and stored. Make sure the vendor you choose uses strong encryption methods to protect sensitive data, and that they have secure storage practices in place.
It's also a good idea to find out how the vendor handles data breaches. Do they have a plan in place to quickly and effectively respond to a breach? Knowing how a vendor handles a breach can help you assess their commitment to security.

3. Look for Compliance and Certification

Many industries have specific compliance requirements for software vendors, such as HIPAA or SOC 2 compliance. It's important to ensure that the software you choose meets these requirements.

Additionally, look for vendors who have obtained certifications from third-party security organizations. For example, LumApps has obtained the ISO 27001 certification, which demonstrates a commitment to information security.

Another way to prioritize security is to insist on an employee experience platform that syncs with your existing multi-factor authentication login and encryption methods. 

By following these guidelines, you can prioritize security when shopping for software and ensure that your organization's sensitive data is protected. Don't forget to download LumApps' checklist on building an employee experience tech stack, which goes beyond security to organize a thoughtful strategy to planning your tech stack. 

 

IT Leader's Checklist: 9 Steps to Build an Employee Experience Tech Stack

Follow this 9-step process created to evaluate your tech stack and thoughtfully present an organized plan to your team. 

We would love to know more about your goals. How can we help?

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