LumApps Security Snapshot

Security is at the heart of delivering a better employee experience. Here’s how LumApps protects your data and information.

Key Benefits

LumApps manages personal and customer data for more than 4 million users in 30+ languages. All data is encrypted at rest and in transit.

Service level agreement uptime with both cloud providers (Google Cloud Platform and Microsoft Azure) is 99.97%; meaning downtime is extremely rare and noncritical.

Cybersecurity experts test for flaws through a bug bounty program and are commissioned to perform Web Application & API Penetration Testing.

Secure video storage and automated video encryption (HLS) prevents internal content from being downloaded or accessed.

Modern Workforce Security for Enterprise Customers

Transparent security communications and updates are shared with customers

LumApps performs continual backups. In the case of an incident requiring a backtrack, LumApps provides optimal recovery.

Each customer’s production environment is continuously replicated on multiple data centers, ensuring no data loss.

Certificates & Compliance

> ISO/IEC 27001:2013
Confirmed to establish, implement, maintain, and continually improve an information security management system within an organization. Including assessment and treatment of risks.

> SOC 2 TYPE II
The SOC 2 Type II report describes a service organization's systems and whether the controls in place to satisfy the SOC criteria are operating effectively over an agreed-upon observation period.
A copy can be requested here.

LumApps maintains detailed security policies and plans for:

Information security
Incident management
Human resources
Data classification
Business continuity
Asset management
Subcontractors and more

Google Cloud and Azure SOC 2.
Fully GDPR Compliant.
Manage specialized situations: PCIDSS, HIPAA, etc.
SSO Integration (Microsoft, Google, SAML V2.0, and OpenID).