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In the modern business landscape, the only constant is change. In the blink of an eye, market dynamics transform, economic externalities occur, governmental policies shift, and employment expectations adjust. Thanks to the incredible rate of technological advancement over the past few decades, major disruptions can happen in a matter of weeks rather than years.
We are currently living under an air of uncertainty. Many organizations have had to fall back to dusty crisis response playbooks and untested continuity plans. Corporate communications professionals, HR business partners, and IT leaders are pressured to maintain the operational status quo under duress.
During a time of crisis, rallying your employees around a central communication source like a Virtual Help Desk will help your employees stay informed, reassured, and free to ask questions. Even when information is pushed through other channels like email, the Help Desk is where employees can find, review, and engage with official communications at any time and from any location.
The work life balance has become increasingly stressful and difficult to manage for many knowledge workers for quite some time. The dream and promise of technology to deliver less stress, fewer hours in the office, and more family time has been a modern-day farce.
We hear about “burnout” all the time. Employees are afraid of reaching the point of no return and employers spending millions of dollars to analyze their workforces in hopes of preventing turnover. But what really causes burnout? Is it purely physical fatigue or is there more to it? We’ve done a bit of digging and uncovered an interesting trend.