20 Ideas to Enhance The Company Knowledge Base
For large companies and global enterprises, knowledge tends to become dispersed. There’s a wealth of information, but there’s not always a clear method for finding answers or seeking assistance.
Organizations counteract this by developing a company knowledge base. This digital library serves as an information hub. Knowledge bases can be designed for customers, employees, partners, regions, departments and more.
There’s no blueprint for creating the perfect knowledge base. The content strategy depends on business needs and customer dynamics. There are best practices and innovations. Here’s a list of ideas to try then apply.