Article
January 28, 2025

Employee Engagement Solutions: 2025's Top 15 Picks - Part 3 out of 3

Jade Burens
SEO & Growth marketer
5 minute read

11. Intranet Solutions for Enhanced Collaboration

Intranet solutions play an important role in enhancing collaboration and communication within an organization. Among the various intranet solutions available, LumApps stands out as a leader in this domain.

Why LumApps is the Best Intranet Solution for Enhanced Collaboration

LumApps is recognized by top analysts such as Gartner and Forrester as a leader in intranet solutions, and it is highly recommended for its ability to foster collaboration and communication across the organization.

Seamless Integration with Productivity Suites

LumApps integrates seamlessly with popular productivity suites like Google Workspace and Microsoft 365. This integration ensures that employees can access all their essential tools from a single interface, reducing the need to switch between multiple applications and enhancing workflow efficiency. For instance, LumApps allows one-click publishing from Google Docs to the intranet, streamlining content sharing and collaboration.

Centralized Communication Hub

LumApps serves as a centralized communication hub where company news, updates, and policies can be consolidated in one place. This ensures that all employees, regardless of their location or job function, are aligned and informed. The platform supports targeted campaigns and personalized email flows, making sure that important messages are seen by the right people at the right time.

Advanced Search and Content Management

The platform features an intuitive and powerful search function that leverages AI and machine learning to deliver contextually relevant results. This capability saves time and boosts productivity by making it easier for employees to find the information they need quickly. Additionally, LumApps offers smart content management, allowing users to create and preview documents directly within the intranet context.

Mobile Accessibility

LumApps provides a branded and customizable mobile intranet application, ensuring that all employees, including remote and frontline workers, can stay connected and engaged on-the-go. The mobile app supports real-time communication, collaboration, and knowledge sharing, making it an essential tool for a dynamic and adaptable workforce.

Personalization and AI-Driven Features

LumApps is the only AI-powered intranet solution that personalizes each employee's experience based on their specific needs. This personalization streamlines information finding, automates tedious tasks, and enhances the overall employee experience. The AI-driven features ensure that the right information is accessible to the right people at the right time, fostering a well-informed and efficient workforce.

Benefits of Using LumApps for Collaboration

Enhanced Employee Engagement

LumApps helps in driving employee engagement by providing a platform where employees can share knowledge, ask questions, and collaborate effectively. The social features of the platform facilitate two-way communication, creating a sense of community and belonging among employees.

Improved Productivity

By integrating with existing business applications and providing seamless access to vital resources, LumApps enhances productivity. The platform's advanced search capabilities and content management features ensure that employees can quickly find the information they need, reducing downtime and increasing efficiency.

Unified Digital Workplace

LumApps creates a unified digital workplace by connecting people, information, and business applications under one roof. This unified approach breaks down silos and fosters collaboration among team members, regardless of their location or device.

Real-World Success Stories

Organizations like Ascension Health have seen significant benefits from implementing LumApps. Ascension Health consolidated its legacy intranet platforms using LumApps, resulting in a 294% boost in employee content sharing and a 75% participation rate for midweek messenger features. This has fostered a strong organizational culture and empowered associates to collaborate effectively. By leveraging LumApps as their intranet solution, organizations can significantly enhance collaboration, communication, and overall employee engagement, leading to a more productive and aligned workforce.

12. Advanced Security Features for Employee Data

Ensuring the security of employee data is a critical aspect of any organization's data management strategy. Advanced security features are essential to protect sensitive information from unauthorized access, breaches, and other security threats.

Data Encryption

Data encryption is a fundamental security feature that protects employee data both at rest and in transit. This involves transforming readable data into a secure, coded format that can only be accessed with the appropriate decryption key.

For instance, HRIS systems like those described by Workable and Combined HCM, utilize encryption at-rest to protect data stored on physical or virtual disks, and encryption in-transit to safeguard data as it moves between systems. This ensures that even if data is intercepted, it cannot be read without the decryption keys.

Access Controls

Robust access controls are vital for regulating who can view, use, or modify employee data. Role-Based Access Controls (RBAC) are particularly effective in this regard.

RBAC restricts access based on the user’s role within the organization, ensuring that employees can only access information pertinent to their job functions. This not only enhances security but also streamlines workflow and increases efficiency.

Customizable access controls allow businesses to tailor user access based on specific job roles and responsibilities, which is essential for maintaining compliance with data protection regulations like GDPR and HIPAA.

Two-Factor Authentication (2FA)

Two-factor authentication is an advanced security protocol that adds an extra layer of security to the traditional single-password method.

2FA requires two separate forms of identification to access an account or system, such as a password and a unique code sent to a user’s smartphone, or biometric verification like fingerprint or facial recognition. This method significantly enhances security, blocking 100% of automated bot hacks and reducing account breaches by 50%.

Insider Risk Management

Insider risk management is essential for detecting and preventing insider threats, such as data leaks, fraud, and intellectual property theft.

Microsoft Purview's Insider Risk Management uses advanced analytics, machine learning, and Microsoft Graph to scan behaviors across multiple channels, ensuring comprehensive security. This feature helps in identifying unusual activities, such as an employee accessing sensitive data unusually in the days leading up to their resignation, and takes proactive measures to mitigate these risks.

Regular Security Audits and Monitoring

Regular security audits and proactive monitoring are essential for maintaining the integrity and effectiveness of data security measures.

Continuous monitoring involves tracking all activities within the HRIS to identify and react to abnormal behavior or potential security threats promptly. Security alerts and automated notifications inform system administrators and security teams about unusual activities, enabling quick responses to potential threats.

Regular security audits help in identifying vulnerabilities and ensuring ongoing compliance with security policies and adaptation to emerging threats.

Advanced Security Practices

Advanced security practices include several additional layers of protection that enhance the robustness of employee data security.

Features such as fine-grained access controls, proper separation of duties, and the ability to anonymize data ensure that data is both secure and shareable. Tools like MarkLogic provide compartment security, which specifies that a user must have all the right roles to interact with a document, using AND semantics or OR semantics.

This adds an extra layer of security control to specify user authority to access or create documents in a database.

Vendor Transparency and Compliance

Vendor transparency is essential when selecting HR software to ensure that the provider adheres to strict security standards.

Look for vendors that are SOC compliant and ISO certified, such as Rippling, which offers strict access controls, data encryption, and server monitoring from onboarding to offboarding. Vendor transparency includes providing clear information about their security infrastructure, key management systems, and incident response plans, ensuring that employee data is protected in accordance with local and federal regulations.

By implementing these advanced security features, organizations can significantly enhance the protection of their employee data, maintain compliance with regulatory requirements, and build trust with their workforce.

13. Integration with HRIS and Payroll Systems

Integrating employee engagement platforms with Human Resources Information Systems (HRIS) and payroll systems is essential for streamlining HR processes, enhancing data accuracy, and improving the overall efficiency of workforce management.

Key Benefits of Integration

Unified Data Management

Integrating with HRIS and payroll systems ensures that all employee data is centralized and up-to-date. This unified approach eliminates the need for manual data entry and reduces the risk of data inconsistencies. For example, the integration of LumApps with Workday allows employees to access HR and finance functionalities directly within the intranet, ensuring that all personal information, company resources, and work tasks are managed from a single platform.

Automated Workflows

Integration with HRIS and payroll systems automates various HR-related tasks, such as leave requests, expense reporting, and performance evaluations. This automation simplifies workflows, reduces administrative burdens, and increases operational efficiency. The LumApps x Workday integration, for instance, optimizes business processes by automating tasks like leave requests and expense reporting, thereby reducing manual data entry and complexity.

Enhanced Employee Experience

By integrating HRIS and payroll systems with the intranet, organizations can provide a more seamless and engaging employee experience. Employees can access HR services, expense tools, and personal data all within a single, intuitive platform. This integration enhances the overall user experience, making it easier for employees to manage their work-related tasks and information.

Improved Data Security and Compliance

Integrating with HRIS and payroll systems ensures that sensitive employee data is managed securely and in compliance with regulatory standards. The integration of LumApps with various HR systems, such as Workday and BambooHR, adheres to strict security protocols, protecting against data breaches and ensuring compliance with data protection regulations.

Notable Integrations

LumApps x Workday Integration

The integration of LumApps with Workday is a prime example of how HRIS and intranet systems can be seamlessly connected. This integration allows employees to access Workday's comprehensive suite of HR and finance applications directly within the LumApps intranet, enhancing employee engagement and streamlining business processes.

LumApps x BambooHR Integration via Zapier

Zapier facilitates the integration of BambooHR with LumApps, enabling the automation of various HR-related tasks without the need for coding. For example, triggers such as "New Employee Started" or "New Time Off Request" in BambooHR can automatically initiate actions in LumApps, such as creating community posts or updating employee information.

Custom Integrations with LumApps SDK

LumApps offers a flexible and secure development environment through its SDK, allowing organizations to build custom integrations with their HRIS and payroll systems. This capability enables IT teams and consulting partners to develop dedicated micro-apps, widgets, and extensions to third-party systems, ensuring that the integration meets the specific needs of the organization.

By integrating employee engagement platforms with HRIS and payroll systems, organizations can create a more efficient, secure, and user-friendly environment that enhances both the employee experience and the overall operational efficiency of the organization.

White Paper
Improving Employee Engagement to Drive Retention and Performance
Download the White Paper
No items found.
No items found.
No items found.

14. Feedback and Idea Management Systems

Feedback and idea management systems are essential tools for organizations looking to harness the collective intelligence of their employees and customers. These systems facilitate the collection, organization, analysis, and implementation of feedback and ideas, driving innovation, improvement, and customer satisfaction.

Key Features of Feedback and Idea Management Systems

Multi-Channel Feedback Collection

These systems allow for feedback collection through various channels, including in-app surveys, email surveys, interviews, focus groups, sales and customer service interactions, online reviews, social media comments, and support tickets.

Tools like Userpilot and Zonka enable the creation of contextual feedback surveys that can be deployed at different stages of the user journey. This ensures that feedback is collected in a timely and relevant manner, providing valuable insights into user needs and preferences.

Centralized Feedback Hub

A centralized feedback hub is essential for organizing and managing the influx of feedback from multiple sources. Platforms such as Savio and Canny provide a single platform where all feedback can be collected, categorized, and prioritized.

This centralization helps in reducing the complexity of managing feedback and ensures that no important insights are missed. It also facilitates collaboration among team members, enabling them to discuss and act on feedback collectively.

Advanced Analytics and Reporting

Advanced analytics and reporting capabilities are vital for transforming raw feedback into actionable insights. Tools like Zendesk and InMoment offer robust reporting and analytics features that help in identifying trends, common issues, and areas for improvement.

These analytics tools often include AI-driven quality assurance features that can review 100% of customer interactions, identify negative sentiment, and suggest actions to address customer concerns promptly.

Prioritization and Roadmapping

Prioritizing feedback is essential to ensure that the most valuable and impactful ideas are implemented first. Platforms like Canny and Userpilot allow teams to prioritize feedback based on user votes, comments, and other engagement metrics.

This feature helps in creating a roadmap that aligns with customer needs and preferences, ensuring that the most critical improvements are addressed first.

Integration with Other Business Tools

Integration with other business tools such as CRM, helpdesk software, and project management tools is essential for a seamless feedback management process. Tools like Savio and Zendesk integrate with various systems like Slack, HubSpot, Intercom, and Salesforce, ensuring a comprehensive view of customer interactions.

This integration enables the automation of feedback collection and response processes, streamlining the overall feedback management system.

Benefits of Feedback and Idea Management Systems

Enhanced Customer Satisfaction

Feedback and idea management systems help in enhancing customer satisfaction by ensuring that customer concerns are addressed promptly and effectively. By collecting and acting on feedback in real-time, organizations can improve their customer service and overall customer experience.

This proactive approach to feedback management reduces churn and increases customer loyalty, as customers feel valued and heard.

Improved Product Development

These systems play an essential role in product development by providing valuable insights into user needs and preferences. By analyzing feedback, organizations can identify areas for improvement and prioritize features that are most important to their customers.

This data-driven approach to product development ensures that new features and updates align with customer expectations, leading to higher user satisfaction and adoption rates.

Increased Employee Engagement

Feedback and idea management systems can also enhance employee engagement by involving employees in the feedback collection and implementation process. When employees see their ideas being implemented, they feel more valued and engaged, leading to higher productivity and job satisfaction.

This collaborative approach fosters a culture of innovation and continuous improvement within the organization.

Notable Feedback and Idea Management Tools

Userpilot

Userpilot is a powerful feedback and idea management tool that allows organizations to collect contextual feedback at all stages of the user journey. It offers a library of templates for industry-standard surveys like NPS, CSAT, and PMF, and features a WYSIWYG editor for customization.

Canny

Canny is a popular tool for capturing public or private feedback related to product development ideas. It links feedback to the responder, sparking discussions around recurring product suggestions. Teams can analyze this information, collaborate with comments, and develop action plans to address the most valuable proposals.

Savio

Savio helps organizations centralize, organize, and prioritize product feedback from various sources. It integrates with tools like Slack, HubSpot, Intercom, and Salesforce, ensuring a comprehensive view of customer interactions. Savio's flexibility and ease of use make it an essential tool for managing feedback efficiently.

Zendesk

Zendesk is a complete customer experience solution that includes robust feedback management capabilities. It allows organizations to gather customer feedback across any service channel and provides advanced reporting and analytics tools to track and manage feedback from a unified dashboard.

By leveraging these feedback and idea management systems, organizations can create a more responsive, innovative, and customer-centric environment that drives continuous improvement and growth.

15. Customized Rewards and Benefits Platforms

Customized rewards and benefits platforms are designed to offer tailored recognition and reward programs that align with the unique needs and culture of an organization. These platforms provide a flexible and personalized approach to employee rewards, enhancing engagement, motivation, and overall job satisfaction.

Key Features of Customized Rewards and Benefits Platforms

Extensive Reward Catalogs

These platforms often feature extensive reward catalogs that include a wide range of options to cater to diverse employee preferences. For instance, Achievers and Awardco offer access to millions of reward options, including merchandise, gift cards, travel, experiences, and charitable donations. Achievers' rewards marketplace, for example, includes over 3 million reward options from 2,500 global brands, allowing employees to redeem points for rewards that are meaningful to them. Similarly, Awardco's integration with Amazon Business provides access to a vast global reward network with zero markups.

Customizable Recognition Programs

Customizable recognition programs are a hallmark of these platforms. Tools like Motivosity, Bucketlist, and Nectar allow organizations to create recognition programs that are tailored to their specific needs and company culture. Motivosity enables companies to create a customizable online store with hundreds of digital and physical gift cards from national brands and local businesses. Bucketlist offers a comprehensive catalog of over 2,500 rewards, including gift cards, merchandise, and unique experiences, which can be customized to fit the organization's goals and values.

Automated Milestone Celebrations

Automating milestone celebrations is another key feature of these platforms. Platforms like Awardco and Bucketlist simplify the recognition of important dates such as work anniversaries, birthdays, and service awards. Awardco's automated milestone celebrations ensure consistent employee engagement by sending personalized messages, points, and digital gifts on important occasions. Bucketlist also automates these celebrations, ensuring that no important milestones are missed.

Integration with Existing Systems

Seamless integration with existing HRIS, collaboration tools, and other business systems is essential for the smooth operation of these platforms. Tools like Achievers, Awardco, and Nectar integrate with popular work apps like Slack, Microsoft Teams, and leading HRIS systems such as Workday and UKG Pro. Achievers, for example, integrates with Slack, Microsoft Teams, and Zoom, as well as leading HRIS systems, ensuring a unified and streamlined recognition and rewards process. Nectar also integrates with Amazon Business and various other tools, making it easy to manage and distribute rewards across different teams and locations.

Benefits of Customized Rewards and Benefits Platforms

Enhanced Employee Engagement

Customized rewards and benefits platforms significantly enhance employee engagement by providing recognition and rewards that are meaningful and relevant to individual employees. By aligning rewards with company values and employee preferences, these platforms foster a more engaged and motivated workforce. For instance, Achievers' points-based system reinforces desired behaviors by allowing employees to earn and redeem points for meaningful rewards, leading to higher engagement and productivity.

Increased Flexibility

These platforms offer a high degree of flexibility, allowing organizations to create and customize their reward programs according to their specific needs. This flexibility ensures that the rewards are always relevant and appealing to the employees. Motivosity's customizable company store, for example, allows employees to choose rewards that actually excite them, increasing the effectiveness of the recognition program.

Better Retention

Customized rewards and benefits platforms help in improving employee retention by recognizing and rewarding employees in a way that is personally significant to them. This personalized approach makes employees feel valued and appreciated, reducing turnover rates. Bucketlist's comprehensive catalog of rewards and its ability to track progress on a leaderboard help in retaining top talent by celebrating achievements and milestones in a meaningful way.

Notable Customized Rewards and Benefits Platforms

Achievers

Achievers is an award-winning employee rewards software that offers an expansive and inclusive rewards marketplace. Its platform includes over 3 million reward options from 2,500 global brands, allowing employees to redeem points for various rewards. Achievers integrates with popular work apps and HRIS systems, making it a comprehensive solution for employee recognition and rewards.

Awardco

Awardco is a powerful employee rewards and recognition platform that partners with Amazon Business to provide access to the world's largest global reward network. It allows companies to build customized recognition programs, automate key milestones, and provide meaningful employee rewards with zero markups.

Motivosity

Motivosity is a recognition and rewards platform that helps create employee connections through monetary and social recognition. It offers a customizable company store with hundreds of reward options, including digital and physical gift cards. Motivosity also provides a ThanksMatters Visa Card, allowing employees to transfer their points for use at any place that accepts Visa.

Nectar

Nectar's employee rewards platform is comprehensive, customizable, and easy to use. It integrates directly with Amazon Business, offering employees a vast product catalog for their rewards. Nectar also provides access to gift cards from hundreds of different brands, company-branded swag, and the option to donate rewards to charity. By leveraging these customized rewards and benefits platforms, organizations can create a more engaging, motivating, and rewarding work environment that aligns with their unique culture and values.

Conclusion

In conclusion, selecting the right employee engagement solutions is essential for fostering a positive and productive work environment. Remember to choose solutions that align with your organization's unique needs, such as AI-driven analytics platforms for insights, comprehensive communication tools for connectivity, and customized rewards and benefits platforms to motivate employees.

Integrating these solutions with HRIS and payroll systems can streamline processes and enhance data accuracy. By leveraging tools like LumApps for intranet solutions, Achievers for recognition, and Userpilot for feedback management, you can drive higher engagement, improve productivity, and foster a culture of continuous improvement. Take action today to implement these solutions and watch your organization thrive.

FAQ

How can small businesses with limited budgets effectively engage their employees?

Small businesses can engage employees effectively within a tight budget by adopting various strategies:

  • Introduce a clear onboarding process and pair new hires with a 'buddy' for better integration.
  • Offer flexible work arrangements, including the option to work remotely or choose flexible working hours.
  • Acknowledge and reward individual efforts publicly and occasionally to foster a sense of appreciation.
  • Promote team bonding through engaging challenges, social gatherings, and community service projects.
  • Build a culture that values transparency and open lines of communication.
  • Encourage personal and professional growth by offering skill-enhancement workshops and the chance to take on more responsibilities.

What is the impact of remote work on employee engagement, and how can it be mitigated?

Remote work impacts employee engagement in both positive and negative ways. On the positive side, it provides flexibility, autonomy, and a better balance between work and personal life, which can lead to higher job satisfaction and productivity.

On the downside, remote work might cause employees to feel isolated, reduce opportunities for collaboration, and introduce barriers to communication. To counter these negative impacts, it's important to hold regular one-on-one check-ins, acknowledge employees' achievements, use online platforms for recognition, and create a sense of belonging through virtual team-building exercises. Employing effective digital communication and collaboration tools, setting clear objectives, and advocating for a healthy work-life balance are also key strategies.

How important is leadership style in affecting employee engagement?

The influence of leadership style on employee engagement cannot be overstated. Leadership that is charismatic and transformational tends to positively affect employee engagement by inspiring, motivating, and supporting team members. This leads to a constructive workplace atmosphere, trust, and job satisfaction. Conversely, leadership that is authoritarian or autocratic often results in disengagement and a decline in team morale.

Can employee engagement have a direct impact on customer satisfaction, and if so, how?

Indeed, employee engagement can have a direct effect on customer satisfaction. Engaged employees exhibit higher levels of motivation, passion, and commitment to their roles, which translates into increased productivity, superior customer service, and strengthened customer relationships. Their willingness to go above and beyond in resolving customer issues, delivering outstanding service, and fostering trust and loyalty significantly contributes to enhancing customer satisfaction.

Get started with LumApps
We would love to know more about your goals. How can we help?

Internal Communication FAQ

No items found.
LumApps
Insights
Blog
Employee Engagement Solutions: 2025's Top 15 Picks - Part 3 out of 3