Improving Corporate Communication - TMX Group
The Challenge
Due to difficult navigation, poor search functionality, and limited accessibility, TMX Group’s previous system was not used effectively for communications, nor highly adopted by employees.
TMX had several requirements for a new intranet solution:
- Easy to use platform: that employees can access at any time, from anywhere, and on any device
- One-stop-shop: a central hub for all corporate communications
- Multilingual system: to accommodate bilingual French and English content requirements
- Encouraging loyalty and engagement: for all new employees (including from acquired companies)
Why LumApps
When LumApps came into the picture, TMX Group had already launched a company migration to G Suite. Implementing a new intranet was an investment project for a new company culture.
Mike Benish, Director, IT Corporate Services with the Global Technology Services (GTS) division of TMX, took the lead and pushed LumApps as an extension of the Google Cloud Platform. The decision for choosing LumApps was largely due to its native integration with G Suite, providing a seamless user experience and boosting G Suite adoption.
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The Benefits
After implementing LumApps, TMX Group recognized that their new intranet created:
01
A forum for two-way communication and collaboration
02
A higher level of confidence in communications and corporate news
03
Stronger connections across business lines by breaking down silos
It only took TMX Group 6 months to implement LumApps’ custom solution and they haven’t looked back. What could you do for your team in that time?
“The Kitchen helped us deliver clear, consistent communication during intense change and has become part of everyday life for JETers worldwide.”
