The Galeries Lafayette Group Connects All Employees with a Centralized Intranet Platform

For its internal digital transformation, the Galeries Lafayette group chose LumApps to launch a new intranet – accessible to all team members, especially those in stores, in warehouses, and on-the-go, who are not equipped with desktop computers.

galeries lafayette intranet
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About Galeries Lafayette Group

Specialized in city-center fashion retailing, the Galeries Lafayette Group is a historical player in fashion with more than 280 store locations. Everyday, they welcomes over one million visitors to their stores and online retail sites.

The group owns several iconic name brands, including Galeries Lafayette, LE BHV MARAIS, Eataly Paris Marais, La Redoute, Louis Pion, Galeries Lafayette Royal Quartz, BazarChic, Guérin Joaillerie, Mauboussin.

Groupe Galeries Lafayette

+10 000 employees

Internal Communications

Retail

The Challenge

To accelerate digital transformation and empower employees with knowledge and collaboration, Galeries Lafayette wanted a new tool to centralize communications that is social, collaborative, and accessible to all employees.

Half of the workforce does not work on a desktop in the office and did not receive corporate internal communications directly. It was important that the new solution was available on mobile to employees in stores, warehouses, or on-the-go.  In addition, they wanted to connect their various points of sale and optimize internal operations.

Before implementing their new intranet, the Group’s internal communication relied on an outdated solution that was only available on a desktop and did not support social features, customization, or videos. They also used local internal communication tools restricted to specific management teams. As a result, communications were inconsistent and siloed, with varying sources of information. They wanted a new solution to align the Group internally and streamline corporate communications.

Why LumApps?

The Galeries Lafayette Group chose LumApps because of its cloud technology, easy technical implementation, and mobile availability.

LumApps enables specific and fine-tuned group management, allowing Galeries Lafayette Group to address local communication needs (at the brand and store level) and push personalized content to employees based on their unique profile within the company.

In addition, LumApps’ native integration with G Suite created a unified work environment within Galeries Lafayette Group’s digital workplace.

Benefits

The Galeries Lafayette Group’s new intranet with LumApps supports their digital transformation goals by providing greater control and flexibility over their internal communications.

Illustration Customer Stories

 

A brand new platform to

01

Broaden the scope of internal communications with a mobile-responsive tool, accessible to all employees from any device and location.

02

Facilitate easy access to information, thanks to a single entry point

03

Bridge communication silos between different business units, while enabling them to address local needs with dedicated spaces.

04

Develop new, digital ways of communicating, collaborating and working.

05

Engage employees with relevant content and digital experiences – design, video, images, and more.

Launching a new intranet enabled us to build a more coherent and consistent ecosystem for our company’s internal communications.

Marie-Laure Tsimbidima, Head of Internal Communications

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