The Challenge
To accelerate digital transformation and empower employees with knowledge and collaboration, Galeries Lafayette wanted a new tool to centralize communications that is social, collaborative, and accessible to all employees.
Half of the workforce does not work on a desktop in the office and did not receive corporate internal communications directly. It was important that the new solution was available on mobile to employees in stores, warehouses, or on-the-go. In addition, they wanted to connect their various points of sale and optimize internal operations.
Before implementing their new intranet, the Group’s internal communication relied on an outdated solution that was only available on a desktop and did not support social features, customization, or videos. They also used local internal communication tools restricted to specific management teams. As a result, communications were inconsistent and siloed, with varying sources of information. They wanted a new solution to align the Group internally and streamline corporate communications.
Why LumApps?
The Galeries Lafayette Group chose LumApps because of its cloud technology, easy technical implementation, and mobile availability.
LumApps enables specific and fine-tuned group management, allowing Galeries Lafayette Group to address local communication needs (at the brand and store level) and push personalized content to employees based on their unique profile within the company.
In addition, LumApps’ native integration with G Suite created a unified work environment within Galeries Lafayette Group’s digital workplace.
