Whitepapers

Microsoft 365 + LumApps: Get more from your stack without adding more work for IT

More than 3.7 million companies globally now use Microsoft 365, with enterprise IT teams building their tech stacks around Microsoft. But even with a mature tech stack, employees may have everything they need and still not know where to go.

Something as simple as getting a new laptop can involve instructions in SharePoint, a request in ServiceNow, an approval from a manager, and status updates somewhere else.

When employees get stuck, IT usually ends up helping them through it—with 58% of organizations reporting that their IT teams spend more than 5 hours a week fulfilling repetitive business requests, adding up to more than 6 weeks of work a year (Source: InformationWeek).

Download this guide to see how an employee experience layer like LumApps can make Microsoft 365 and the systems around it easier for employees to use while reducing IT’s workload.

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You’ll learn how to:

  • Reduce repetitive IT tickets: Stop routine questions before they become support requests, Teams messages, or emails.
  • Connect M365 with core apps: Bring Workday, ServiceNow, and SAP into one place so employees don't switch systems for every task.
  • Empower business teams safely: Let HR, Comms, and Ops manage routine updates while IT maintains full control over identity, permissions, and governance.
  • Reach frontline employees: Extend M365 to the 80% of the global workforce on frontline devices without adding licensing complexity.
  • Mitigate shadow AI risks: Centralize access to approved AI tools to curb unapproved app usage and avoid unauthorized AI incidents.

Build on your Microsoft 365 investment

Your organization has made a significant investment in Microsoft 365. As a Microsoft Gold ISV Partner certified in Microsoft’s IP Co-Sell Program, LumApps works upstream with Microsoft development teams to build deep, native integrations.

Using Microsoft Graph APIs, LumApps pushes relevant information, connects Microsoft 365 Copilot search across enterprise systems, and streamlines workflows directly within Teams, SharePoint, and Outlook—without requiring additional Microsoft seats for deskless teams.

This guide shows how an AI Employee Hub like LumApps can make the technology you already have easier for employees to use, without replacing the systems already in place. Employees can find what they need and handle more on their own, reducing the amount of work that comes back to IT.

See how Microsoft 365 customers use LumApps

“There were five or six different websites and an old SharePoint server, and nowhere really where files were centralized. We found that LumApps was the easiest to use and best suited to our needs. It helped us put everything together in one spot so people could find their information, news, and benefits all in one place.”
Keenan Kibrick
Intranet and Multimedia Manager
at
NVA
NVA National Veterinary Associates logo
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