Zoe connects Cogeco’s employees with a single communication platform across all locations, functions and devices. Given employees speak different languages within Cogeco – primarily French and English – the intranet is bilingual, meaning there is a one-click button on all pieces of content, news, and interactions that allows viewers to automatically switch the language from English to French and vice-versa. Additionally, the intranet is automatically set up to display personalized news and corporate updates and information in the employee’s preferred language.
Personalization is a key priority for Cogeco as they develop the intranet and distribute content. It is expressed through the bilingual nature of the platform, but also with its structure and content. When a user logs into Zoe, the homepage view and the content that surfaces is personalized based on a unique profile that considers their calendar, location, department and commonly used links and business applications. With this, employees have a simpler user experience, can more quickly find the tools they need to be productive and stay up-to-date with the latest information important for their work.