• Platform
    The Employee Experience Platform

    Engage, enable, and empower your employees with a modern platform designed to improve your employee experience from day one.

    Discover our Platform
    • Achieve your goals
      • Efficient Employee Communications
      • Improve Employee Engagement
      • Foster Culture And Collaboration
      • Enhance Knowledge Sharing
    • Enhance your digital workplace
      • LumApps for Microsoft 365
      • LumApps for Google Workspace
      • Powerful Integrations
      • An AI-powered platform
    • Enable your employees
      • Video Management
      • Employee Journeys
      • Digital Assistant
    • Invest in your future
      • Why LumApps?
      • Getting Started With Us
      • Customer Experience
      • Pricing
  • Customers
  • Insights & Resources
    • Insights
      • News
      • Blog
      • In the Press
      • See All Insights
    • Resources
      • White Papers
      • Guides
      • Analyst Reports
      • Infographics
      • See All Resources
    • Attend
      • Events
      • Webinars
    • Trending
      • Employee Experience
      • Digital Workplace
      • Employee Engagement & Retention
      • Internal Communications
      • Modern Intranet
  • Company
    • LumApps
      • About Us
      • Careers
      • Why LumApps?
      • Getting Started With Us
      • Customer experience
      • Partner Network
Request a Demo
  • En
  • Fr
  • Ja
  • It
  • Es
  • De
Team members discussing and presenting with their colleagues
Retail Visual
Bruxelles Formation

Creating a first point of entrance for all employees

Download the Story
  1. The Challenge

  2. The Solution

  3. Key Results

About Bruxelles Formation

Bruxelles Formation is the public French-language professional training service in Brussels. Its role is to enable job seekers and workers to become qualified, improve their skills or change their profession.

Thanks to a team of 630 employees spread over 11 training centers, 1 Cité des métiers dedicated to counseling, information and guidance, and support services for training center activities, Bruxelles Formation is part of a process of continuous improvement and user satisfaction.
 

Bruxelles Formation Logo

Employees:

630

Services:

Training

Industry:

Education

The Challenge

One of their main challenges was to increase communication of the strategic vision and decisions as well as consultation monitoring indicators. They also identified a lack of connection with the field. Prior to the new intranet deployment project, Bruxelles Formation had a complex content management system in place, which brought them to look into simplifying it in order to ensure a more seamless experience. Furthermore, the organization was already going through several changes, notably with the introduction of new Microsoft tools.

Why Bruxelles Formation chose LumApps

Targeted knowledge sharing

LumApps was the chosen tool. This multifaceted solution enables transversal communication, allows knowledge sharing and reduces non-targeted information. The solution personalizes the employee experience, provides access to track analytics and ensures the right information reaches the right audience at the right time. 

Brand visual identity

As Bruxelles Formation previously had an intranet, it was important to make a clear distinction between the ‘old’ and ‘new’ intranet to avoid confusion and emphasize LumApps added value. Although they chose to keep the same name, they stressed the need for a complete revamp by establishing a new branding and unique visual identity. 

The Solution

They envision their Intranet, called Magellan, as a space for meeting and sharing all Bruxelles Formation news, themes, projects and training….The intranet is set to become ‘the first point of entrance’ for all employees, an integral part of their day-to-day.  The portal from which they can access all relevant information as well as the entire catalog of tools from the company’s ecosystem.

The main purpose of the intranet is to manage the flow of internal information in order to improve the connection between users and to strengthen the sense of belonging.

 

Bruxelles Formation Homepage 2

It has successfully enabled us to connect on a higher level. We used to have difficulties getting people to engage with the old intranet and use it as a main page. The main challenge was to establish Magellan as an integral part of the employee’s day to day.

Aurélie Lachapelle

Internal Communications Officer at Bruxelles Formation

The analytics have considerably increased compared to the old intranet. We have received great feedback in terms of Design and layout. People found it more engaging and liked the more modern look and feel of the site.

Aurélie Lachapelle

Internal Communications Officer at Bruxelles Formation

The Result

There has been great feedback since the launch of Magellan in June 2022. Although the platform is relatively new, they have already achieved some great milestones which were supported by a strong communication plan and newsletters, notably a real improvement in terms of reach, and interaction. The new site has over 83.2% active users. The main recurring positive comments were in reference to the ability to personalize and target content to a specific audience, as well as a more fresh, modern look and feel.

A remarkable result was the top two publications: “The staff party Photos” which had over 438 visitors and 1057 views and the “20th edition of Interns day” with over 618 views and 258 visitors. This highlights that social events news are topics that generate more interest and reach.


83.2%

Active users

LumApps X Devoteam Logos

Discover More Customer Stories

All Customer Stories
Opera Ballet Vlaanderen logo

Opera Ballet Vlaanderen: a one-stop-shop for employees

Read more

Opera Ballet Vlaanderen
Opera Ballet Vlaanderen
Stellantis logo

50,000+

Stellantis: Creating a Cohesive Employee Experience in Times of Change

Read more

Stellantis
Stellantis

Get started with LumApps

We would love to know more about your goals. How can we help?

Getting started with us
Contact us
Request a Demo
Breadcrumb
  • LumApps
  • Customer stories
  • Bruxelles Formation: Creating a first point of entrance for all employees

Company
  • About us
  • Careers
  • Insights
  • Resources
  • Why LumApps?
  • Getting started with us
Partners
  • Google
  • Microsoft
  • ISV
  • Partner Network
  • Technology Partner
  • Find a Partner
Popular pages
  • Employee Intranet
  • Cloud Intranet
  • Internal Communication Software
  • Employee Engagement Platform
  • Company Culture Platform
  • Platform for Remote and Hybrid Work
  • Digital Workplace Platform

© 2023 LumApps SAS - All rights reserved

Contact Us

  • Privacy Policy
  • Legal
  • Legal Information
  • Security
  • Accessibility
  • Sitemap
  • Cookies Policy