White Paper
Intranet ROI
How to decide if an intranet investment is worth it
During a hectic 2020, much of the workforce was thrown into remote work. Now, teams are remote, hybrid, and more dispersed than ever.
But how do you create a consistent experience when employees work remote, hybrid, or on-the-go in a frontline or deskless role?
Many companies are turning to a modern intranet to help them send clear and consistent communications, increase efficiency with AI tools, help employees build a virtual community, and create a virtual hub where employees and leaders can connect.
In this whitepaper, you’ll learn how specific KPIs you should track in order to measure ROI, 5 ways an intranet can help your organization, and the economic impact of an intranet solution - a study of 6 intranet customers, conducted by Forrester.

White Paper
Intranet ROI
How to decide if an intranet investment is worth it
During a hectic 2020, much of the workforce was thrown into remote work. Now, teams are remote, hybrid, and more dispersed than ever.
But how do you create a consistent experience when employees work remote, hybrid, or on-the-go in a frontline or deskless role?
Many companies are turning to a modern intranet to help them send clear and consistent communications, increase efficiency with AI tools, help employees build a virtual community, and create a virtual hub where employees and leaders can connect.
In this whitepaper, you’ll learn how specific KPIs you should track in order to measure ROI, 5 ways an intranet can help your organization, and the economic impact of an intranet solution - a study of 6 intranet customers, conducted by Forrester.
What you’ll learn in this whitepaper:
- How to measure ROI with specific KPIs for effectiveness, value, and impact
- The total economic impact of an intranet solution (a study completed by analyst Forrester)
- How an intranet can impact an organization: 5 different ways an intranet can improve your business
- Intranet ROI by department (sales, customer service, and human resources)
What ROI can you experience from an intranet?
Modern teams need have a need to feel connected, no matter where they work. Not just connecting via video or chat, but the sense that you’re a part of something bigger. And that the people you work with have your back. But how do you create a consistent experience when employees work remote, hybrid, or on-the-go in a frontline or deskless role?
Many companies are turning to a modern intranet to help them send clear and consistent communications, increase efficiency with AI tools, help employees build a virtual community, and create a virtual hub where employees and leaders can connect.
Of course, an intranet isn’t a simple investment - of course it involves a budget, but it also requires intentionality. This “Intranet ROI” whitepaper will break down everything you need to know about how to evaluate the ROI of an intranet, including stories and data from LumApps customers on the ROI experienced by these companies.
Included in this whitepaper is a summary of a report by leading global market research firm Forrester, showing the ROI of an intranet at 6 different enterprises that implemented LumApps as an intranet solution.
After reading this whitepaper, you’ll understand how an intranet can support your internal communication strategy in the following ways … reduce employee churn, keep employees engaged, and ensure employees are aligned with company goals.