LumApps Blog:
![Masterclass Series: Governance - Ensuring Success through People and Processes image of an IT, HR or Internal Communications team discussing how to ensure success through people and processes](https://cdn.lumapps.com/2023/02/Masterclass-Series-Governance-Ensuring-Success-through-People-and-Processes-min (1).png)
![Masterclass Series: Governance - Ensuring Success through People and Processes image of an IT, HR or Internal Communications team discussing how to ensure success through people and processes](https://cdn.lumapps.com/2023/02/Masterclass-Series-Governance-Ensuring-Success-through-People-and-Processes-min (1).png)
![Building an Award-Winning Intranet: The Right Structure The Right Structure](https://cdn.lumapps.com/2020/06/choose-the-right-structure-for-intranet.png)
![Building an Award-Winning Intranet: The Right Structure The Right Structure](https://cdn.lumapps.com/2020/06/choose-the-right-structure-for-intranet.png)
![screenshot of retail industry intranet from lintra](https://cdn.lumapps.com/2023/09/lintra-intranet-screenshot.png)
![screenshot of retail industry intranet from lintra](https://cdn.lumapps.com/2023/09/lintra-intranet-screenshot.png)
![man uses video capture to create asynchronous communications](https://cdn.lumapps.com/2023/07/tiktok-ification-of-work.jpg)
![man uses video capture to create asynchronous communications](https://cdn.lumapps.com/2023/07/tiktok-ification-of-work.jpg)
![employee-experience-benefits](https://cdn.lumapps.com/2020/11/employee-experience-benefits.jpg)
![employee-experience-benefits](https://cdn.lumapps.com/2020/11/employee-experience-benefits.jpg)
![Employee with an Employee Advocacy Tool Employee with an Employee Advocacy Tool](https://cdn.lumapps.com/2020/08/employees-with-an-employee-advocacy-tool.jpg)
![Employee with an Employee Advocacy Tool Employee with an Employee Advocacy Tool](https://cdn.lumapps.com/2020/08/employees-with-an-employee-advocacy-tool.jpg)
![employees gather at a computer to discuss how to shop for modern tech stack](https://cdn.lumapps.com/2023/04/must-have-elements-tech-stack.jpg)
![employees gather at a computer to discuss how to shop for modern tech stack](https://cdn.lumapps.com/2023/04/must-have-elements-tech-stack.jpg)
Blog
April 16, 2020
6 Steps to Implement a Virtual Help Desk During a Crisis
During a time of crisis, rallying your employees around a central communication source like a Virtual Help Desk will help your employees stay informed, reassured, and free to ask questions. Even when information is pushed through other channels like email, the Help Desk is where employees can find, review, and engage with official communications at any time and from any location.
![Implement a Virtual Help Desk Implement a Virtual Help Desk](https://cdn.lumapps.com/2020/06/implement-a-virtual-help-desk.png)
![Implement a Virtual Help Desk Implement a Virtual Help Desk](https://cdn.lumapps.com/2020/06/implement-a-virtual-help-desk.png)