AI-Powered Digital Assistant
Time is your team’s most valuable resource, yet hours are lost each week to inefficiencies—searching for documents, switching between apps, or managing tasks. Our AI-powered digital assistant, saves time and boosts productivity, acting as a personalized virtual ally in your workflow.
Productivity That Feels Effortless
With features like a customizable employee dashboard, conversational AI interface, and proactive nudges, the AI-powered digital assistant transforms your intranet into a powerful hub of action, keeping everyone connected, focused, and moving forward. Eliminate digital speed bumps and help your teams focus on what truly matters. Here's how it works:
A One-Stop Dashboard That Adapts to You
Centralize your business tools and micro-apps to help employees complete tasks like PTO requests or ticket updates—no tabs or switching needed. Whether it's checking a support ticket’s progress in Salesforce or submitting a PTO request through Workday, it's all right there, saving time and reducing clicks.
Powerful, Integrated Search
Quickly get answers, complete tasks, and access resources with ease using a smart assistant. Powered by AI, it seamlessly searches your database, summarizes information, and suggests next-best actions. It even provides direct links to the relevant micro-apps, streamlining your workflow like never before.
Stay on Track with Proactive Work-Life Nudges
Never miss a step. From annual reviews to shift swaps and training deadlines, the digital assistant sends proactive reminders via tools like Slack or email. These alerts keep employees and managers on track—without disrupting focus.
Seamless Across Every Role and Location
Accessible to all employees—desk, mobile, or frontline—on any device or platform. Our AI-powered digital assistant works everywhere to remove roadblocks, helping teams focus on what matters most.
Discover Customer Success & Real ROI
Employees spend up to 25% of their week on non-job-specific tasks—like HR forms and PTO requests. With the digital assistant, teams can experience:
- Increased productivity of desktop workers amounting to nearly $7.5 million in time savings.
- Increased productivity of frontline workers amounting to nearly $2 million in time savings.
“Employees now have access to all the information and tools that they need in one place. We're able to seamlessly integrate with Microsoft, Workday, and SAP Concur so that our employees can get what they need and go on about their day.”
Katie Hardy
Director of Internal Communications
Versatility of Use Cases
IT Support
Answer employee questions and initiate processes when needed (report issues, request accounts, reset passwords, and more)
HR Support
Ask for PTO, complete benefits enrollment, answer questions about parental leave, issue reminders
In-Office and Operations Support
Renewal of office access, employee meal voucher card updates
Provide better assistance to employees, 24/7 at lower costs
Personalized, proactive self-service
Scalable, fast, 24/7, multilingual, and accurate responses to information requests
Fully integrated with your digital workplace and in the flow of work
Intelligently connected to ticketing, HCM, and other systems, and available where employees work: LumApps, Microsoft Teams, Slack, or Google Chat
Intuitive toolset for departments to automate employees’ mundane tasks
No-code, templatized components
What Makes the LumApps Digital Assistant Different?
Pre-Built Micro-Apps
Choose from 60+ pre-configured micro-apps and seamless API connectors. You can also design custom micro-apps in just one day, ensuring the platform grows with your team’s needs.
Comprehensive Personalization
Each employee organizes tools and tasks based on their preferences, building a personalized workspace that works the way they do.
Self-Serve IT and HR Tasks Anytime, Anywhere
Our AI assistant intelligently surfaces what’s most relevant in-the-moment, from documents to step-by-step actions.
Intuitive AI agent builder
- Pre-trained-models powered by Natural Language Understanding (NLU)
- No-code editor to define workflows
- Pre-built micro-app templates
Easy-to-use connectors
- Off-the-shelf connectors to third-party apps and/or knowledge bases (e.g. ticketing and HCM systems)
- No-code tool to expedite chatbot connection to your preferred apps
In-the-flow-of-work distribution
- Adaptive Card-based ability to include chatbot and related automation (‘micro-apps’) in various channels, such as LumApps, Microsoft Teams, Slack, or Google Chat
