The Forrester Wave™: Intranet Platforms, Q2 2024 Report
We believe the future of intranets is much more than an intranet. Our positioning in The Forrester Wave highlights for us how LumApps has invested in enterprise capabilities that help connect all employees, make organizations more productive, and engage everyone through video and media-rich communications.” - Sean Winter, GM of North America, LumApps
Our platform is designed to be an essential part of the digital Employee Experience (DEX), focusing on the big picture of employees’ journeys and related insights. Not only does it cater to the communication needs of modern enterprises, but it also enriches the overall employee experience.
LumApps fast-tracks innovation … extending traditional intranets.” - The Forrester Wave™: Intranet Platforms, Q2 2024
What is the Forrester Wave Report: Intranet Platforms?
The Forrester Wave Report: Intranet Platforms is an influential research document that evaluates the leading intranet solutions available in the market. Conducted by Forrester Research, a renowned market research company, the report meticulously assesses various intranet platforms based on a comprehensive set of criteria. These criteria typically encompass factors such as user experience, functionality, innovation, customer support, and overall technology strategy. The aim is to provide a clear and unbiased analysis to help organizations make informed decisions when selecting an intranet platform that meets their needs.
Why is LumApps Enlisted Among the Best Ones on the Market?
LumApps is frequently recognized in the Forrester Wave Report: Intranet Platforms for several compelling reasons. Firstly, its user-centric design offers an intuitive and engaging experience, ensuring that employees can easily navigate and utilize the platform to its full potential. Secondly, LumApps excels in integrating various enterprise tools, thereby fostering seamless collaboration and communication across the organization. The platform’s innovative use of artificial intelligence further enhances its functionality, by enabling personalized content delivery, automating routine tasks, and maintaining an up-to-date knowledge base.
Moreover, LumApps continuously demonstrates a strong commitment to improving its platform through regular updates and enhancements, aligning with the evolving needs of users. Its robust customer support and comprehensive training options ensure that organizations can maximize the benefits of the platform effectively. These features collectively make LumApps a standout choice, as endorsed by the Forrester Wave Report, positioning it as one of the best intranet platforms in the market.
Ideal for large deployments
According to the Forrester report, LumApps is suitable for large-scale deployments, from 1,000 to over 200,000 employees, including those with multi-brand requirements. LumApps integrates with both Microsoft and Google ecosystems, and provides enhanced video support. Our platform is perfect for EX professionals aiming to map their communication strategies to the key employee journeys.
See what The Forrester Wave™: Intranet Platforms, Q2 2024 notes as our current product strengths
According to the Forrester report, LumApps is suitable for large-scale deployments, from 1,000 to over 200,000 employees, including those with multi-brand requirements.
LumApps integrates with both Microsoft and Google ecosystems, and provides enhanced video support.
Our platform is perfect for EX professionals aiming to map their communication strategies to the key employee journeys.
FAQ on the Forrester Wave Intranet Platforms
We believe LumApps' recognition as a leader in The Forrester Wave™: Intranet Platforms, Q2 2024, is a testament to our innovative approach to employee intranet solutions. By focusing on employee journeys, providing robust communication tools, and delivering a superior digital workplace experience, LumApps continues to lead the market. For more detailed insights, we encourage you to read the full report.
For organizations seeking to enhance their intranet solutions and improve employee engagement, LumApps offers the best-in-class platform backed by industry recognition and trusted by leading enterprises. Download the report today and discover why we think LumApps is the premier choice for modern intranet platforms.
Why use The Forrester Wave™ to Find your next Intranet Platform?
The Forrester Wave™ report is an invaluable resource for organizations seeking the best intranet platforms for their needs. It offers detailed insights into the strengths and weaknesses of various solutions, helping businesses make informed decisions.
How to use The Forrester Wave™ report ?
To leverage the Forrester Wave™ report effectively, organizations should:
- Identify Key Needs: Determine the specific requirements and goals for your intranet platform.
- Analyze Strengths and Weaknesses: Use the report to compare different solutions based on your identified needs.
- Read the Full Report: Gain a comprehensive understanding by reading the full report to make an informed choice.
How to get into The Forrester Wave™ ?
To be included in The Forrester Wave™, vendors must meet specific criteria set by Forrester, which includes market presence, product capabilities, and customer references.
Why was LumApps recognized as a Leader ?
We are proud that Forrester’ recognition confirms the status of LumApps as a leader in employee intranet solutions. LumApps was recognized as a leader and noted for strong capabilities in: Workflow-driven employee journeys; Metadata, search, and reporting; Application integration.
Is "Forrester Wave™ : Intranet Platforms" similar to Gartner Magic Quadrant for Intranet Packaged Solutions™report ? *What is the difference ?
The Forrester Wave: Intranet Platforms and Gartner Magic Quadrant for Intranet Packaged Solutions both serve as comprehensive evaluation tools to assess and rank the capabilities of intranet platforms. However, there are some critical distinctions between the two methodologies.
The Forrester Wave analysis focuses on a detailed and rigorous assessment of various vendors based on a multitude of criteria, including current offering, strategy, and market presence. Forrester's evaluation process incorporates a combination of expert judgment, quantitative data, and substantive customer references to produce a nuanced, in-depth analysis. The result is a comprehensive graphical representation where vendors are plotted into four distinct quadrants: Leaders, Strong Performers, Contenders, and Challengers.
In contrast, the Gartner Magic Quadrant offers a broad, market-wide perspective that positions vendors based on two primary dimensions: completeness of vision and ability to execute. This methodology results in a similar quadrant-based visualization but places a stronger emphasis on future growth, innovation, and execution capabilities.
Both frameworks aim to provide potential buyers with robust insights into the strengths and areas for improvement of each platform, yet their differing focal points — Forrester's analytical depth versus Gartner's market-oriented outlook — provide unique value to organizations depending on their specific evaluation needs.
In conclusion, while both Forrester Wave and Gartner Magic Quadrant offer valuable insights into intranet platforms, they differ in their approach and emphases, allowing organizations to leverage the analysis that best aligns with their strategic goals and requirements.

Creemos que el futuro de las intranets es mucho más que una intranet. Nuestro posicionamiento en The Forrester Wave destaca para nosotros cómo LumApps ha invertido en capacidades empresariales que ayudan a conectar a todos los empleados, hacen que las organizaciones sean más productivas e involucran a todo el mundo a través del vídeo y las comunicaciones ricas en medios.” - Sean Winter, Director General de Norteamérica, LumApps
Nuestra plataforma está diseñada para ser una parte esencial de la Experiencia Digital del Empleado (DEX), centrándose en el panorama general de los viajes de los empleados y las perspectivas relacionadas. No solo satisface las necesidades de comunicación de las empresas modernas, sino que también enriquece la experiencia global del empleado.
LumApps acelera la innovación... ampliando las intranets tradicionales". - The Forrester Wave™: Plataformas de Intranet, segundo trimestre de 2024
Según el informe de Forrester, LumApps es adecuada para implantaciones a gran escala, de 1.000 a más de 200.000 empleados, incluidas aquellas con requisitos multimarca. LumApps se integra tanto con el ecosistema de Microsoft como con el de Google, y ofrece soporte de vídeo mejorado. Nuestra plataforma es perfecta para los profesionales de EX que deseen adaptar sus estrategias de comunicación a las principales trayectorias de los empleados.
La plataforma de experiencia del empleado en la que confían los líderes del sector
Ver lo que ofrece The Forrester Wave™: Intranet Platforms, Q2 2024 señala como puntos fuertes de nuestros productos actuales
Según el informe de Forrester, LumApps es adecuado para implantaciones a gran escala, de 1.000 a más de 200.000 empleados, incluidas aquellas con requisitos multimarca.
LumApps se integra tanto con el ecosistema de Microsoft como con el de Google, y ofrece soporte de vídeo mejorado.
Nuestra plataforma es perfecta para los profesionales de EX que deseen adaptar sus estrategias de comunicación a las principales trayectorias de los empleados.
Frequently
Asked Questions
Find answers to common questions about LumApps intranet solutions and features.