The Future of Work Index

How to Navigate the Future of Work: Technology, Leadership, Culture, and AI in 2025

The world of work is being redefined every day.

New technologies reshape how we operate. Leadership models adapt under pressure. Culture shifts as employees seek stronger connection, clarity, and meaning.

The Future of Work Index is here to capture this transformation — through the voices of leaders living it.

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Why the Index

As the category-defining platform for employee experience, LumApps has a responsibility: to know the market first-hand through our own data, and to understand what leaders are really facing and how they respond.

Just as importantly, we have a responsibility to share that knowledge back, giving decision-makers the insights they need to act with clarity and impact. The Future of Work Index fulfills both. 
Designed as a yearly benchmark, it offers leaders a clear picture of today’s workplace and tomorrow’s opportunities.

This analyst report includes:

  • How organizations are navigating adversity, disruption, and change
  • The leadership qualities in demand now, and how they’re shifting
  • The state of internal communications in a fast-changing, multigenerational workforce
  • Where digital friction slows productivity and alignment
  • Why intranets and employee hubs remain essential to engagement and growth
  • How organizations are adopting and scaling AI-powered tools
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Six lenses to explore

What’s Inside

The Index takes you inside today’s workplace, at the intersection of technology, leadership, culture, and AI.

Every data point leads back to one mission: helping leaders build organizations ready for the future.

How organizations are navigating adversity, disruption, and change

How organizations are navigating adversity, disruption, and change

How organizations are navigating adversity, disruption, and change

How organizations are navigating adversity, disruption, and change

How organizations are navigating adversity, disruption, and change

How organizations are navigating adversity, disruption, and change

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Who It’s For

This report is designed for the leaders shaping tomorrow’s
workplace:

Business executives

steering transformation

HR & People leaders

building culture and engagement

Communications experts

driving clarity and trust

IT and digital workplace leader

accelerating innovation

Operations leaders

optimizing processes and execution

What You’ll Learn Inside the Index

The Future of Work Index is a tool to:

Benchmark your practices

Against peers across industries and markets

Spot shifts in leadership, culture, and technology investments

Before they reshape the workplace

Prioritize investments

From digital tools to employee engagement strategies

Equip leadership teams

To act for workplaces where employees thrive

About the report

Strong partners make strong insights.

  • With Mike Klein, founder of #WeLeadComms and Editor of Strategic HQ, bringing one of the most influential perspectives in internal comms.

  • With Censuswide, an ESOMAR-certified research firm ensuring quality participation and robust data.


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Together, we gathered the voices of 268 leaders in business, HR, IT, and communications across the US and Europe. The result is a sharp, data-backed picture of the workplace in motion — and the road ahead.

Ready to Explore?

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Here are a few highlights from the Future of Work Index, straight from the data.

Discover the trends shaping the workplace of tomorrow, and see how organizations like yours are preparing for what’s next.

Download the full report for all insights.

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