How can you implement diversity and inclusion in the workplace?
Although diversity and inclusion are essential initiatives for companies that want to thrive in the post-pandemic business world, implementing effective diversity and inclusion initiatives can be complex.
Fortunately, there are simple steps you can take to implement diversity and inclusion initiatives that help your company meet its goals while providing greater opportunities to the employees that serve your company:
1. Define objective performance standards and criteria
Having clear performance objectives and criteria for each role – in writing – is a simple but powerful step toward creating an environment in which diversity is supported and each employee feels valued and respected.
When creating job descriptions – including responsibilities and objectives – include multiple stakeholders with diverse perspectives in the process.
Considering the perspective of a wide range of individuals, all of whom are affected by the employee’s performance in one way or another, will help ensure development of accurate, equitable job responsibilities and evaluation criteria.
2. Focus on small, meaningful changes
Very few people are truly comfortable with change, despite what they might tell you. Incorporating a diversity and inclusion plan into your company’s workplace culture can create “cognitive dissonance” for some people who are used to seeing things done a certain way.
It’s important to avoid trying to overhaul your culture overnight. Instead, think in terms of achievable, long-term objectives, and be sure to include those who are resistant to change in your conversations.
3. Communicate your vision clearly
Many companies have launched DEI initiatives without explaining their visions to their employees. The changes simply come as “mandates” from high in the executive tower, and employees are left to guess when it comes to day to day implementation.
Take the time to communicate your diversity and inclusion vision to your employees, as well as to stakeholders, social media audiences, and customers. How do you plan to integrate diversity and inclusion into your workplace? How will you achieve that goal?
4. Be authentic
“Authenticity” has become a buzzword in the business world in recent years, and for good reason. Consumers, investors, supporters, and others want to do business with companies led by people of integrity.
This means not only sharing and celebrating your diversity and inclusion successes with your audience, but sharing your challenges and “lessons learned” as well.
One of the biggest shifts that will affect businesses in every industry is that people are not as interested in whether your company is perfect, as they are in whether you act with integrity. This means
having the self-awareness and confidence to acknowledge your company’s mistakes and deficiencies. It also means having the courage and commitment to do better in the future.
Diversity and Inclusion – LumApps Employee Experience Platform
5. Provide an open forum
Diverse, inclusive workplaces are highly beneficial; however, they can also pose challenges. Misunderstandings, disagreements, and conflict arise in even the most supportive work environments.
When this happens, it’s important not to “sweep it under the rug.” Small disagreements, microaggressions, and other forms of behavior that can cause discomfort to others are inevitable.
They should be acknowledged and handled in an equitable manner.
Create opportunities and environments in which disagreements can be resolved without causing unnecessary conflict or harsh treatment. Providing guidelines for handling conflict within a supportive environment can also help promote understanding and positive results.
6. Leverage smart platforms for employee engagement
Employee engagement ranks high on the “wish list” of every growth-focused organization. Unfortunately, though, many of these companies struggle to keep employees truly engaged – even those that employ “personnel relations” staff.
Simply emailing a monthly newsletter or an occasional announcement isn’t keeping employees engaged. In order to bring them in emotionally and create a sense of loyalty and synergy that truly drives success, it’s important to give them “at your fingertips” resources and insights.
That’s where platforms like LumApps come in. Through an
employee experience platform, employees can connect, discover a wealth of resources and information, and dial into the company vision as valued, unique contributors to your success.
Smart employee engagement apps like LumApps deliver custom content and resources – each user’s experience is completely tailored to their interests, goals, job role, and other factors.
Employee engagement platforms help employees feel valued and understood without the enormous cost of employing an army of one-on-one employee liaisons.