How to Engage Employees on an Intranet?
1. Focus on User Experience
A company intranet can be customized with as many different apps as are needed. There are so many ways to configure it that it’s possible to lose track of the notion that if there are too many options, the intranet solution can turn into a bit of a problem of its own.
The people using the intranet need to be able to incorporate this technology into their workday without distraction. If employees find that the intranet is too difficult to use, they will avoid it. A simple intranet design can help the user experience in big ways.
2. Choose a Cloud-Based Intranet Portal
If the goal is to increase employee intranet engagement, it’s important to ensure that
all employees have an equal opportunity to use the platform. Many companies now employ remote workers as part of their team.
a mobile intranet app makes it much easier for them to keep in touch with their co-workers, no matter where they happen to live. They can have the same access to company news, information, and documents that everyone else has, with no time lapse due to distance and modern tools for secure authentication.
3. Include An Employee Directory
does not have to be a dry, boring online document. To create one that will help to increase employee engagement, many companies let employees include details such as:
An inspirational quote
A brief bio
Interests or hobbies
Favorite bands or type of music
Favorite television shows or movies
The date the employee joined the company
These details can help humanize everyone at the company and make them more approachable to their team members and those working in other areas of the company.
4. Make It a Social Intranet
A great intranet engagement idea is to encourage employees to
post content in communities on the company intranet. They can write their own blog posts, post videos, and share photos. Other employees can “like” and “share” them internally or on social media websites.
As the content is shared more often, it will garner more attention on the intranet and on social media. The more people (employees and others) see the content, the more likely they are to participate in discussions around it.
LumApps, the Social Intranet Platform:
5. Make It Easy To Find Relevant Documents
To increase employee intranet engagement, give them a reason to go there. Direct employees to go to the intranet when they need to find onboarding documents for new hires, a technical manual, marketing materials, information about benefits, and more.
Employees will know that they will be able to find the latest version of the document they are looking for on the intranet.
6. Point New Employees To Engage with the Intranet Tool Right Away
If the goal is to boost intranet engagement, having employees start on the company intranet right away can set the tone for the rest of their tenure. New hires can see HR and benefits forms, along with training manuals and related documents.
This is the place where a new employee will access information related to their workgroup, current projects, and general expectations for them in their new role.
7. Assign New Hires an Intranet Mentor
New employees will feel more comfortable knowing
there is someone they can reach out to if they have questions or concerns via chat. Taking this step makes the new employee feel part of the workgroup they have been assigned to from the beginning and a valued part of the team.
8. Urge Employees To Get Company News From the Intranet
The intranet’s newsfeed
is a helpful feature that can push personalized information out to employees quickly throughout the day. This includes announcements from the top-down as well as news about ongoing projects, job openings, training sessions and more. The newsfeed’s comments can also be used to see questions from employees.
LumApps Intranet Newscenter
9. Encourage Sharing Industry Information On the intranet
Every industry is constantly changing and growing. It would be impossible for one person to do the work to stay on top of all the changes. If multiple employees share links to articles and reports they find online and elsewhere with social features to rank posts, it makes the job much easier.
Team members can also add commentary about what they have read or heard.
This can lead to lively and productive discussions among employees about current industry events and the future of the industry.
10. Use the intranet As a Rapid-Response Tool
A company’s greatest asset is its people. They were hired for their skills and abilities — their talents. When something happens requiring a quick response, there is likelye a depth of resources available. The intranet makes it easy to put out a call for ideas or specific help from various workgroups quickly or search existing company knowledge on a topic.
11. Encourage Executives To Get Involved On the Company Intranet
Company leaders set the tone for the rest of the organization.
The executives and managers need to be seen using this internal communication method. If employees see the executives actively using the intranet to communicate regularly, they are more likely to do the same.
LeaderShip Corner – LumApps Intranet Use Case
12. Identify Internal Brand Ambassadors To Share Content
Find employees who are respected by their peers and make sure they understand the corporate intranet and related goals. Choosing people from several departments who can bring a variety of viewpoints to the table and inviting them to share content for their department with the rest of the company and on social media websites can amplify internal engagement efforts.
13. Include a Virtual Water Cooler
Even though employees are being paid to do a job, it doesn’t mean that there shouldn’t be some room for having fun to increase bonding. When setting up an intranet, include an area or a specific thread dedicated to select non-work topics. The virtual water cooler can take the form of a chat room or a forum set aside for socializing.
It may take a little time for employees to develop personal connections with each other. The effort will be worthwhile, since it helps to
enhance the employee experience and allows workers to feel personally connected to the digital workplace.
14. Measure How Employees Use the Intranet Platform
To get answers to questions about
how (and how often) employees are engaging with the intranet app, leverage analytics tools to track engagement and user experience. Dissecting most-trafficked content posted on the platform can help determine which topics or issues are resonating most with employees, for instance. This data will help to keep a virtual finger on the pulse of what is on the collective minds of team members.
15. Use Polls and Surveys Tto Monitor Employee Intranet Engagement
Often, the best way to determine how engaged employees are in their work is to ask them. Reassuring employees that the surveys are being used as a tool for improving the employee experience can help boost participation.