Creating a Mobile Digital Workplace
How do I connect all my workers?
Many companies struggle to connect all their workers. Headquarters are disconnected from employees on the field and sometimes struggle to monitor remote workers. These workers are isolated from the main office, yet they still need to access all the same documents and resources. To include remote or nomadic workers as part of the organization, they need to follow company activities, news, and have the possibility to express feedback. They also might struggle to exchange directly with their peers, who may be in different locations around the world.
So how can you securely and easily connect all your workers, with access to company data?
We will explore the digital workplace as a mobile tool that allows you to connect all your employees and enhance collaboration. An exhaustive and mobile digital workplace will especially help industry sectors such as retail, manufacturing, transportation and more.
Economical and social shifts to mobile technology
With the advent of ubiquitous mobile technology, business uses have dramatically increased along with general public use. Organizations must contend with new pain points stemming from this economical and social shift, so they can fully embrace mobile technology and reap the benefits of mobility use cases.
From centralized to more decentralized business
Businesses are becoming increasingly decentralized. Economic globalization opened borders, decreased transportation costs and increased global trade between all parts of the world. However, offshoring to reduce costs also led to more dispersed operations for businesses.
This context has caused new issues for companies with decentralized processes:
How to unite all workers? How to make them all feel they are part of the company? How to avoid duplicate jobs, establish collaboration and knowledge sharing when employees are spread across the world?
Uniting across borders
Nowadays, workers inside the same global company may be from different time zones or countries, even, implying a cohabitation of different languages and cultures; yet they still need to work together efficiently.
Sharing across borders
And with increasingly more international projects, team members need to meet and share resources from all locations.
If they’re travelling for work, employees still need to access their work environment and their documents, outside the office.
To maintain coherence, a good start is for all employees to share the same work environment, with access to the same work tools and applications.
The prevalence of mobile devices
Back in 2014, Zachary Davies Boren from The Independent wrote an article titled: “There are officially more mobile devices than people in the world.” In 2014, 7,2 billion mobile devices were created. We can assume that number has grown a great deal since then…
In fact, “A staggering 82% of adults worldwide personally had a mobile phone in 2016,” according to Gallup’s global surveys.
The point is: mobile devices have become unavoidable.
This means practically all workers own a mobile phone, and they are likely to bring their own devices at work. This is called the Bring Your Own Device (BYOD) trend: employees bring not only their smartphones, but also tablets, laptops and USB drives into the workplace.
Another fact is that an increasing number of employees are doing work research directly from their personal phone.
80% of B2B buyers are using mobile at work.
Boston Consulting Group survey, 2017
Add to all this the shifting boundaries between work life and private life, and workers also use their devices to continue working from home. These practices are not secure at all, and imply that employees can access sensitive data from their own devices and bring them out of the workplace. While data mobility cannot be avoided, it’s important to take the necessary steps to protect your company from risky data exits.
Connecting your entire workforce
It’s important to connect everybody inside the organization and open social channels, especially between employees who do not share the same office and/or language. An even a bigger challenge is to connect workers who don’t have access to a personal desktop.
Connect blue collars and white collars
Historically, workers in the field have been disconnected from headquarters, and the same is true between blue collar and white collar workers. Slowly but surely, this segmentation is softening toward a more democratic structure and less siloed work environment. Mobile technology can help along this process.
Connect your store employees to headquarters
Let’s explore another industry where mobile technology is potentially useful: retail. Retailers need to find an alternative to the old point-of-sale systems, harmonize their IT environment for every employee and tighten connections between stores employees and headquarters.
A strategy to improve mobility access within the enterprise can stave off common issues such as disengagement, lack of productivity and high turnover rates.
Remote workers are a growing part of the global workforce. Working from home or outside the office, they sometimes use their own devices and need to access documents and companies data from their location.
A mobile intranet is the perfect tool for your remote workers to stay close to the head office and retain access to all useful work resources. Cloud services facilitate information accessibility, anywhere and from every device. With an intranet, your employees working remotely have everything they need at their fingertips.
56% of employees believe managers need to adapt their skills to manage a remote workforce.