ON-DEMAND WEBINAR

Building Connections to Empower Frontline Employees

Frontline employees are the backbone of most companies, and yet the digital workplace often excludes them – cloud services are historically designed with the needs of office workers in mind, despite the fact that frontline workers make up 80% of the global workforce.

In this webinar, we will dive into concrete customer use cases to learn how to connect with frontline employees.

01

Connect them

Frontline workers need to access knowledge to provide services and perform daily tasks. Give them agency in their work for better decision-making!

02

Inform them

Frontline workers are often the first to interact with a customer or product. Well-informed employees will positively impact customer experience.

03

Recognize them

Frontline workers make up the majority of your workforce. Give them valuable assets and training to get their job done, and increase their efficiency with better collaboration and communication.

Complete the form to watch this on-demand webinar

Speakers

Brent Soffey
Strategic Account Manager
LumApps

Maya Riebel
Communications Manager
LumApps

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