IT Help and Support
Reduce calls and support costs: Answer questions and create a…
IT
DiscoverIT Portal
The IT Portal is a single access point for all matters related to information technology: news, contact information, training,support resources and more.
- Provide easy access and one-stop-shopping for all matters related to IT
- Surface the right applications and resources to ensure employees can use all relevant technology at work productively.
- Move beyond providing relevant links by expanding into peer-to-peer support, while highlighting country-specific or division specific content
- Request Assistance
- Order Equipment
- Contact the IT team
- Display FAQs and answer practical questions
- Display IT contacts
- Post surveys to collect employee feedback
- Announce updates and upcoming changes
- Display community posts for troubleshooting and questions
- Display IT reference documents
LumApps, Social and Collaborative Intranet Platform
The Digital Workplace counted by Top Enterprises
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