6+ Excellent Strategies to Improve Employee Experience
The following are some employee experience ideas to consider:
1. Develop a good onboarding process.
When someone new joins your company, you’ll want the relationship to start on a positive note. It will set the tone for all the interactions he has with fellow employees and managers in the days and weeks to come. You’ll need to have a plan in place to welcome new hires as part of your employee experience framework before you even make a firm offer of employment.
Some things can be done before the new employee even comes to work on the first day to help him get started on the right foot. Send him an e-mail outlining important details such as the office dress code, what items he should bring with him on the first day, who he should report to, his hours of work, etc. On the first day, offer your new employee a tour of your office, including the following:
- Break rooms
- Conference rooms
- Employee parking/Entrance
- Kitchen area
You’ll also want to provide your new employee with an up-to-date company organizational chart.
2. Provide opportunities for growth and professional development.
Employees appreciate working with a manager who helps them manage their workload and helps them solve work-related problems. They also feel valued when their manager acknowledges their effort when they do good work.
Good managers play an important role in contributing to the company culture. Many companies only offer leadership opportunities for a small number of employees. Investing in communication skills and leadership for all employees is worthwhile since these skills will be even more valuable in the future.
3. Establish mentoring groups.
Small mentoring groups of three or four people from different departments can collaborate to understand what each other’s departments do within the company. When setting up the groups, strive for diversity. Include people of different ages and stages in their career, new hires, and those who have been with the company for some time, employees with children, and those who are not parents, men, and women, and those from different backgrounds.
You’ll also want to mix up people working in different departments so that they can get a different perspective. Place people from marketing and sales with those who work in IT. Add someone who works in accounting or customer service into the mix. All of them work for the same company, and they all have a different perspective.
4. Offer employees benefits they want most.
As a manager, you may think that catered lunches are the perk that is going to appeal to employees most. If you ask employees, you may find that you are spending money on something that is not at the top of their priority list.
According to a survey conducted by LinkedIn, when over 3,000 professionals were asked which perks were most important to them, 44% said that health coverage and paid time off were at the top of the list. They stated that these were the things that would keep them with their current employer for five years or more.
5. Establish an atmosphere of trust.
It’s challenging to build positive relationships in the workplace where trust doesn’t exist. Employees need to be able to trust their leaders on the job. They want their managers to be honest when providing feedback and to act as advocates on their behalf. Without an element of trust in place, the employees won’t feel good about their jobs. They simply won’t be able to relax and participate to their full capacity in the workplace. That situation will end up putting both the employee and the employer at a disadvantage.
6. Ask employees for feedback.
The only way to find out how well your employee experience efforts are working for your company is to ask your employees. When used correctly, anonymous employee engagement surveys can help managers find out what is working well at the company and where the company can improve. This can be an important part of your employee experience management toolbox.
When employees are free to share their opinions without their manager knowing their names are attached to them, they will feel free to share their honest opinion about the company. There isn’t any advantage to employees holding back their opinion if something isn’t working well; the company doesn’t have the opportunity to rectify the situation if management is unaware that there is a problem.
7. Use the right Employee Experience Platform
Discover LumApps Employee Engagement Platform:
Watch LumApps Demo