How to Improve Company Culture?
If you have decided that you want to improve company culture, you will need to be proactive. The following are some suggestions you can use to change the culture in your business for the better.
1. Set an example from the top down
Behaviors that are contrary to the company culture you want to see in place must be stopped. You can’t have an environment where rules and regulations exist for some employees but are ignored for others. If you have been guilty of being somewhat lax about following the rules yourself, now is the best time to start following them more closely as an example for all employees.
2. ”Catch” your employees modeling the behavior you want them to continue to do
When an employee is demonstrating the behavior you want them to continue doing regarding your company culture, reinforce it by thanking them for it or acknowledging it in another positive manner. The employee will continue to behave similarly and others will be inspired by his example.
3. Be prepared to provide feedback
Tell your employees how they are doing in their efforts to improve company culture. Start by letting them know the areas where they are succeeding in this regard. Then bring up anything that requires their attention as far as areas of improvement. Finally, you want to reiterate that everyone is working together to put the company culture best practices into effect and that you appreciate the employee’s efforts to help. It’s important to end the feedback session on a positive note.
How can you monitor your company culture to determine whether your efforts have been successful? There are a few KPI (Key Performance Indicators) that you can track to find out whether you are doing well or if you still need to fine-tune your efforts.
4. Employee Turnover Rate
After you have taken the time and made the effort to change your company culture, has your retention rate remained the same or has it dropped? There will be some employees who decide to change jobs that have nothing to do with the company. It’s still possible to make a bad hire, no matter how carefully you screen candidates in advance.
If, however, the employee turnover rate continues to remain consistent or rise over several months or a year, it can be a sign that there is something amiss.
5. Employee and Manager Satisfaction Survey
If you really want to know how your employees and managers feel about working for your company, ask them in a confidential survey. Let them share whether they are using their skills effectively, if they are being supported appropriately, and whether they have enough opportunities for training. The answers to those questions will help you fine-tune your company culture more effectively.
This is the type of employee engagement that can help you make improvements in your company policies. The key is getting honest responses. Your employees and managers need to have confidence that their responses will be kept confidential. An online survey would allow everyone to share their thoughts freely. It is an excellent option for a digital workplace, since all participants can complete the survey at their convenience.