What Features Should a Modern Company Intranet Have?
Corporate intranets are unique and can be tailored to suit a company’s specific needs. It should blend with the objectives of the company and be a go-to resource that all employees use.
The best company intranet solutions consider which features will benefit productivity. These best intranet features can then be incorporated into an innovative and exciting platform that supplies information quickly and easily and engages everyone who uses it.
The modern corporate intranet features to consider:
1. Integration
Which existing apps does the intranet need to integrate with? e.g. Google Drive, Office 365, Trello, Slack… If your company is already successfully using certain apps, then you should consider intranets platforms that provide full integration to those tools. Thereby employees can carry on working with what they’re familiar with.
2. Cloud-based Access
Allowing employees to use the intranet wherever they are, at any time and on any device. With remote working becoming the norm it’s important to be able to use the intranet no matter the physical location. Whether you like to start work at 6 in the morning or you have a 7 hours time difference from the rest of the company, the information flow never stops.
3. Mobile app
Mobile intranet features encourage engagement as employees can access the platform regardless their location, meaning they’re more likely to use it and quickly check for updates on the go. We spend so much time on mobile devices and apps these days, which makes the adoption of a mobile intranet app even easier. Having constant access to the company intranet on a mobile device allows employees to socialize, forward information, and engage with colleagues.
4. Customizable
An intranet can be built to support a company’s specific needs. It doesn’t have to be an ‘off the shelf’ option. Whether it’s an automotive, retail or service providing organization you can personalize your platform to serve as a collaboration, communication, or even support center. It should also be agile and adaptable in order to respond to any changes and business growth over time.
5. Analytics
A critical part of an intranet solution, used to study and analyze productivity and engagement (for example, what are employees viewing, sharing, liking, and posting?).
6. Communication
Promotes internal interaction through news feeds, blogs, announcements, chats, and multimedia. Employees can also use intranet collaboration tools to communicate, such as shared documents, messaging applications and project management systems.

7. Organization
The intranet should be a valuable resource that stores easy-to-find information for employees allowing them to do their job effectively From finding template letters to researching product information to referring to technical manuals, the organizational capacity of an intranet is limitless. And a key best practice of this intranet feature is to ensure all files are kept up to date.
8. Social
A place where staff can get together virtually to share ideas, relevant information, network, and collaborate. The social intranet can improve teamwork and create strong brand advocates, while giving a sense of involvement and at the same time enhancing productivity.
9. Multimedia
Makes the company intranet the place to find videos and audio files that can improve the employee experience. Creates engagement and educates. It’s easier to remember information through images and sounds than reading a long, boring report
10. Additional access (extranet)
Some intranets give clients, vendors, business partners, or the public external access to certain sections of the platform which can save communications teams time and build broader company awareness. For example, to make bookings, share files, access media, make payments or conduct training.
11. Security
The highest level of security is essential for an intranet as it’s still exposed to malicious attacks or viruses. Modern cloud intranets have a sufficient advantage when it comes to security compared to off-cloud platforms. Another important security step is ensuring that only the right people have access to what corporate information and that departments such as human resources or finance have sufficient data security.
It’s important to consider not only the basic features of an intranet, but also those that will make it unique, and more than just a platform to disseminate information. Discover 30 essential features your intranet should have.
