What Features Should a Modern Company Intranet Have?
Corporate intranets are unique and tailored to a company’s specific needs. It should blend with the objectives of the company and be a company-wide, go-to resource.The best company intranet solutions plan around features that benefit productivity.
The modern corporate intranet features to consider: 1. Integrations
Make a list of existing, work-critical apps, such as Google Workspace, Microsoft 365, Zendesk, Slack, etc. Consider intranet platforms that provide
native integrations with those tools. Employees can carry on with work processes and maintain (or improve) efficiency. 2. Cloud-based
Employees need to be able to access the intranet wherever they are, at any time and on any device. Whether working remotely or in the field, quick and reliable intranet access is essential. This also helps with global needs, allowing employees to connect despite time zone or geographical differences.
3. Mobile app
Mobile intranet features encourage engagement as employees can access the platform from where we spend most of our time – our phones. Having mobile device access allows employees to conveniently socialize, forward information, and engage with colleagues. 4. Customizable
Intranets can be built to support a company’s specific needs. An automotive company will have different needs than a retail company, intranets should have flexible features and functions to accommodate accordingly. Also, being adaptable to business changes and growth is essential.
A critical part of an intranet solution is analyzing intranet engagement metrics such as views, shares, likes, and posts.
6. Content creation
Internal communication features such as news feeds, blogs, announcements, chats, and multimedia. Along with content collaboration tools such as sharing documents and repurposing content for greater visibility.
7. Knowledge sharing and management
The intranet should be a valuable resource that stores easy-to-find information for employees allowing them to do their job effectively From finding template letters to researching product information to referring to technical manuals,
the organizational capacity of an intranet is limitless. And a key best practice of this intranet feature is to ensure all files are kept up to date. 8. Social
A place to get together virtually to share ideas, relevant information, network, and collaborate. Intranets with consumer-grade social features improve teamwork and create strong brand advocates, and build community.
Videos, graphics and multimedia files improve the employee experience through better engagement and education. Visual information is easier to retain long text-based reports.
10. Additional access (extranet)
Some intranets give clients, vendors, business partners, or the public external access to certain sections of the platform to streamline communication or business processes. For example, to make bookings, share files, access media, make payments or conduct training
The highest level of security is essential for an intranet as it contains sensitive and confidential company information. Security protocols must ensure the right people have access and maintain sufficient data security.
It’s important to consider not only the basic features of an intranet, but also those that will make it more than just a platform to disseminate information.
Discover 30 essential features your intranet should have.