Excellent customer experience starts with well-informed and engaged employees who have access to the right information and solutions when they need it. By building a world-class digital workplace, retailers have the foundation for an excellent employee experience.
A well-designed internal communications platform is key to developing the virtuous circle between employee engagement, customer satisfaction, and business results. Discover the LumApps Cloud Intranet.
We Solve Retail Business Challenges
- Promote a common corporate culture
- Simplify employee access with a single workspace
- Connect and engage all employees
- Unite headquarters with stores
Head of Communications, ETAM Group
Without disrupting the existing IT infrastructure at our headquarters, we needed to digitize all the outlets of our 3 brands –Etam, 1.2.3, and UNDIZ– in order to share real-time information and respond to the business needs of our stores. G Suite + LumApps was the natural solution.
Digital Communications Manager, John Lewis Partnership
The new platform built on LumApps is a huge step away from what we had before – integrated to our suite, minimal navigation, search driven and targeted content.