Forrester, a leading global research and advisory firm, defines intranet applications as: “A trusted digital source of corporate communication and content designed to educate and empower employees and improve their workplace experiences.”
Forrester selected LumApps to be included in the report that analyzes vendors’ market presence and functionality.
Focus on Employee Experience for a Modern Intranet
Forrester’s guide recommends to customize your intranet and think about strategy in terms of employee experience: putting employees first.
According to Forrester, modern intranets enable enterprises to follow these recommendations:
- Provide targeted and timely internal communications to keep the workforce informed. Make sure you build an intranet platform that answers needs for every employee personas you have predetermined
- Curate content and make it more findable to enable employees to perform their work. It’s also important to publish relevant content to engage employees – keep it short, favor audio and video, with an easy workflow to encourage publication.
- Facilitate idea exchange and the harnessing of insights for innovation. Open all channels of communication such as discussions, communities, comments, and encourage cross-departmental communication to reveal opportunities.
Last but not least, the guide recommends using data provided by the platform’s analytics to implement improvement methods based on actual usage and map out progress.
Forrester studies the intranet market in Q1 2020
This Forrester guide was delivered to help internal communications professionals make an informed decision when looking at intranet platforms, by examining a diverse set of vendors according to geographies, size, vertical focus and functionality.
How to differentiate between intranet platforms
When looking at the intranet market, it’s important to look deep into features and services offered. The “Now Tech: Intranet Platforms, Q1 2020” identifies intranet solutions into functionality segments, which provide a certain number of capabilities: packaged applications; customizable frameworks and productivity suite extensions.
This guide identifies LumApps Intranet solution in all three segments, so offering a large range of capabilities and customization.
- Packaged applications
- Customizable frameworks
- Productivity suite extensions
LumApps Social Collaborative Intranet Platform
LumApps Social Collaborative Intranet is designed for organizations to communicate, collaborate and engage employees. This innovative platform contributes to smarter, more efficient, and better-connected workforces around the world.
Fully integrated with most collaboration suites such as Microsoft 365 or Google Workspace, LumApps intranet simplifies access to all corporate content, social discussions and business communities, in one place. LumApps is the only employee hub that enables both vertical – top-down communication and bottom-up feedback – as well as horizontal exchanges.
➝ To learn more about LumApps Social Intranet, visit our solution page.
Communication Manager EMEA
February 19, 2020