Add Employee Helpdesk to Your Employee Experience Platform
Zendesk is the leading Customer Service Software, trusted by 200,000+ customers to serve their employees as well as their customers. You can now combine LumApps and Zendesk to deliver the best Employee experience!
Support Your Employees
LumApps now enables employees to create a ticket directly within LumApps, see a list of tickets or even search for a ticket! Leveraging this integration, customers can enrich their IT Portal or IT Help & Support Portal. LumApps enables customers to create their own IT Knowledge base.
When searching in this database or searching in previous tickets, if employees do not find the answers they need, they can immediately create a new ticket without needing to switch context . This ultimately streamlines and improves their daily employee experience!
Give employees easy access to work apps and resources in a centralized and intuitive interface – all of which can be customized to the needs of each individual. Apps can be organized according to which apps an employee uses most, or employees can add or remove their own apps, and quickly access favorite apps in just one click.
LumApps is the best place to provide a quick overview of your workday (emails, meetings, documents…) and now also your open Zendesk requests.