CUSTOMER STORY

TMX Group: Frees Internal Comms & Corporate Content

Having just migrated to Google, this Canadian multinational needed an intranet that naturally integrated with G Suite, capable of leveraging Google’s tools and promoting Google adoption throughout the company.

tmx logo
tmx logo
About TMX Group

TMX Group Limited operates equities, fixed income and derivatives market exchanges. The company provides services encompassing listings, trading, clearing, settling and depository facilities, information services as well as technology services for the international financial community. They are most known for their stock exchanges: The Toronto Stock Exchange (TSX), the TSX Venture Exchange (TSXV) and the Montreal Exchange (ME).

Industry: Financial Services
Employees: 1,000+

The Challenge

TMX Group’s previous system wasn’t well used by their employees due to slow navigation, weak search function and low accessibility, as it was only available on desktop. Furthermore, their intranet wasn’t used effectively to communicate.

This led the company to formulate multiple needs for a new intranet solution:

Easy to use platform

which employees could access anytime, anywhere and from any device

One-stop-shop

a type of “central hub for all important communications”

Multilingual system

to accommodate bilingual French and English content requirements

Encouraging loyalty and engagement

for all new employees (including from acquired companies)

Why LumApps?

When LumApps came into the picture, TMX Group had launched an overall company rollout migration to G Suite. Implementing a new intranet was a real investment project for a new company culture.

Mike Benish, Director: IT Corporate Services with the Global Technology Services (GTS) division of TMX, took the lead on the G Suite platform and pushed LumApps as a new extension for Google platform, arguing for a continued seamless experience. Part of their decision to choose LumApps was to leverage G Suite adoption.

Benefits

After implementing LumApps, TMX Group recognizes that the new intranet has created:

01

A new forum for two-way communication

02

A higher level of confidence in the content shared

03

Connections between all business lines by breaking down business silos

It only took TMX Group a semester to implement LumApps custom solution and they haven’t looked back. What could you do for your team in six months?

get started with lumapps illustration

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