The Galeries Lafayette Group Connects All Employees Inside a New Single Intranet
About Galeries Lafayette group
The group owns multiple iconic name brands: Galeries Lafayette, LE BHV MARAIS, Eataly Paris Marais, La Redoute, Louis Pion, Galeries Lafayette Royal Quartz, BazarChic, Guérin Joaillerie, Mauboussin.
The goal: simplify and open access to information to gain efficiency and encourage synergies. All the while connecting all employees inside the company, especially those who are not equipped with desktops (stores, warehouses – plus half of the workforce), and were up until now relatively excluded from national internal communication. The goal also concerns operations, to better connect all points of sale for Galeries Lafayette and thus improve functioning inside the company’s network.
Before implementing the new intranet, the group’s internal communication relied on an outdated intranet which was exclusively used by collaborators on desktops and was not very attractive (no videos, no social features, etc.), as well as local tools for internal communication exclusive to certain management teams. As a result, internal communications were diffuse and siloed, creating multiple sources of information. Launching a new intranet gave made the company’s IC ecosystem more coherent.
LumApps enables very specific and fine-tuned group management, which was a key point for the Galeries Lafayette group: this lets them address their local communication needs (for both the brands and at store-level) while pushing personalized content to collaborators according to their profile and their role inside the company.
What’s more, LumApps’ native integration to Google G Suite, Galeries Lafayette’s work environment, is the final touch for creating a unified digital workplace in the company.
A brand new platform for