How Centre France Transformed Collaboration and Internal Communication
As part of its digital transformation, the Centre France group looked to LumApps to unify the organization and connect its 1,600 employees. The press group relies on an internal team dedicated to innovation and collaboration: The Centre France Lab.
About Centre France
Centre France’s intranet, called “bonjour,” connects its 8 press titles and 1,600 employees of Centre France – including 500 journalists and several other positions. The collaborative platform respects the transversal and unifying philosophy of the Lab – it hosts content that represents each role, title, and region.
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Customer Story Video
In this short video, we interview Marine Chamard from Centre France about her role, their best use cases and how the LumApps intranet has transformed not only their communications, but also their work and training practices.
Digital Transformation For the Press
Centre France is a media group and key player in the French regional press, managing 8 press titles and 11 weeklies. The group is known for 3 main press titles – La Montagne (headquarters), the Populaire du Centre, and the Journal du Centre.
With Centre France’s previous systems, they experienced common issues for traditional press organizations – disconnected workforce, rigid policies, and slow processes.
Centre France wanted to unite the workforce, adapt quickly, and speed up processes. In particular, they wanted to improve collaboration and communication between departments that used to rarely shared their insights and expertise internally.
To improve employee experience, the Lab was looking for an easy-to-use tool that could provide direct access to their business applications. After a prompt benchmark, the intranet offered by LumApps quickly presented itself as the best option, thanks to its platform integrated with the collaborative G Suite. LumApps also convinced stakeholders with a solution that’s open and personalized, user-friendly and easy to onboard users.
How the social intranet unifies the media group
The Bonjour intranet respects the transversal and unifying philosophy of the Lab: it hosts content to represent each job, hierarchical position and geographical entity.
Employees can access several spaces: News Center (content sorted according to user profile); “My Personal Space” (a daily dashboard with: emails, reminders, favorites, calendar); and a shortcut toward Tutorials.
Among the main pages of the platform: News, Communities, Pages, Tutorials, Directories, etc.
Without a doubt the best use case of Bonjour with the most positive feedback until now are the communities: they’ve acquired a great success among users! The number of communities is constantly growing, for increasingly diverse uses.
In just a semester, Centre France provided a personalized intranet to its employees. What could you do for your team in six months?