7. Program Strategy & Roadmap
The program strategy is the overarching heart of the transformation, including organizational readiness, measurement planning and governance. Most importantly, it serves as the roadmap to the future.
The very best digital strategies focus on creating a vibrant living program within the organization, delivering a compelling employee experience that reshapes the customer experience.
Ultimately, great application owners refuse to treat the transformation effort as a project (with a definitive end date), but as an ongoing program.
Bringing it All Together
There are many great qualities of successful Digital Workplaces. The most exceptional will align each of the 7 traits in a cohesive manner.
The Transformation Strategy Pyramid is a tool I have used over the last ten years to structure thoughts and guidance for my clients. For Transformation initiatives, it is used to show traceability of Vision + Decision + Action.