Top 10 Ways to Improve Employee Satisfaction
The level of employee satisfaction at your company can be determined in large part by the answer to one question: do your employees have the tools and support they need at work to fulfill their desires and achieve their goals? If the answer is yes, your employees are most likely satisfied.
According to Statista, 16% of employees who quit their jobs did so due to job dissatisfaction. That makes it the second leading cause only behind the need for higher pay (25%). This is a major problem for businesses, especially since the cost of replacing an employee is up to 33% of their salary, or approximately $15,000 on average. With this in mind, promoting employee satisfaction by improving overall employee experience should be a priority going forward.
Why employee satisfaction is important to your business? Satisfied employees are more motivated, productive and engaged. If enough employees are satisfied, the morale and culture of your entire organization improve. This is why, as a leader, it’s so important to take employee satisfaction seriously.
1. Empower your employees to make decisions
Research shows that when employees feel empowered, they have higher job satisfaction. Top-down management styles still have their place depending on certain variables, but in general, employee empowerment is beneficial. It leads to increased levels of innovation and nurtures innovative problem-solving skills.
In the fast-paced modern business world, this type of “think-on-your-feet” mentality can also cut through traditional bureaucracy and create a more efficient management chain. Empowered employees are more confident, autonomous and feel in control of their work. It’s only logical that this results in more satisfied people.
2. Offer flexible work arrangements
With more people working remotely, flexible work arrangements are becoming a necessity. But along with gaining that flexibility, employees are now faced with an elevated challenge of balancing work and personal life, as these aspects have blurred together. Allowing more flexibility regarding your employees’ schedules and office hours has been shown to improve employee satisfaction in quantitative ways.
3. Instill a transparent culture based on communication
Lack of communication between employees and management creates tension in the workplace and can ultimately lead to many undesirable outcomes. Employees want to stay in the loop and be kept informed about where the business is heading. Be transparent about the company’s objectives and communicate with them on a regular basis through the digital workplace. A social intranet platform provides a simple, elegant framework where these communications can take place organically.
4. Promote healthy socializing
Employees with real friends at work see up to 25% more job satisfaction. While you don’t want your workers to socialize too much and neglect their duties in the process, we recommend encouraging it within reason.
One way to encourage camaraderie is set up after-work get-togethers to let employees blow off some steam. You can also provide tech tools that promote socialization. For instance, a social intranet has social media-inspired functions like reaction to posts, activity feeds and profiles that increase employee engagement while still remaining work-focused.
5. Enact health initiatives
A worker’s mental and physical health can make a dramatic impact on their productivity. Healthy individuals are more productive and tend to be more satisfied. That’s why it’s so important to monitor your employees’ mental and physical well-being. Keeping a close eye on morale can also serve as a feedback loop for employee satisfaction.
Emphasize the importance of maintaining physical and mental health in the workplace by encouraging exercise and offering fitness classes or gym discounts. Additionally, consider providing healthy snacks and meal alternatives in the workplace to help employees make better decisions for their well-being.
6. Provide a roadmap for growth
People who can’t see a path ahead of them for career growth are less engaged. Essentially, workers want to know how to advance and what it takes to move forward in their careers. Ultimately, investing in an employee’s career path leads to higher job satisfaction because it will help them see a successful future. By offering career advancement programs and additional training, you show your employees not only that you value their work, but also that you see great potential in their abilities. Instilling such confidence is a huge boost to employees’ motivation, productivity and overall job satisfaction.
7. Recognize employee achievements
Over two-thirds (70%) of employees who received praise for their work had high job satisfaction compared to only 39% who hadn’t been recognized. Be sure to hold regular recognition ceremonies and frequently communicate with individuals to let them know that their efforts are appreciated.
A social intranet allows for seamless communication through features like videoconferencing integrations and calendar syncing, helping your team get together quickly. You can even send out recognition updates to targeted teams and highlight high-performing members.
Find more ways to measure employee satisfaction
8. Provide continuous learning opportunities
When looking to improve employee satisfaction, review your approach to professional learning. Creating a workplace with learning and development opportunities matters – particularly to certain age demographics. In fact, 87% of millennials say it’s important to them in their jobs.
While most organizations believe in the power of learning — 84%of corporate leaders view learning as a critical issue — most learning initiatives are less impactful than they could be. Professional development requires more than books or training courses; it requires providing opportunities for actively learning by doing. This type of learning is otherwise known as experiential learning. Be sure that’s a part of your professional learning program.
9. Provide user-friendly cloud solutions that are easy to deploy
Your company will have some tech-savvy employees that will embrace new work-at-home policies and catch on quickly. Others, however, may not be as familiar with more modern applications. Even tech-minded workers are probably missing out on key information that would make them more productive. As such, be sure to provision user-friendly cloud solutions and applications inside a digital workplace that employees can deploy out of the box.
When you deploy a social intranet, the onus on training shouldn’t be put squarely on your shoulders. Look for a solution that offers comprehensive, easy-to-follow training materials that can get employees up to speed quickly and effectively.
10. Ditch micromanagement
How to measure employee satisfaction
Brand Content Writer
June 2, 2020
Employee Engagement, HR
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