Use Employee Journey Mapping to
Transform the Employee Experience

Employee surveys don’t go far enough. This report explains how executives can lay the foundation for employee journey mapping (EJM) and why it matters. Forrester tackled the subject in-depth.

Among the paper’s key takeaways:

  • The Employee Journey is Empathy, Delivered
  • Employee Journey Mapping is the Workhorse of Employee Experience (EX)
  • Customer Journey Mapping (CJM) and Employee Journey Mapping (EJM) Differ in Significant Ways

cover EX Transformation Workhorse

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